Rothman Animal Hospital

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420 W Cresent Blvd
Collingswood, NJ 08108

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(856) 229-0061
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Reviews
( 10 )
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( 8 )

Best

I take all my dogs to Rothman. I frist started with Dr. Rothman, there was not a more compassionate, knowledgable, caring vet on this earth!! I still go to Rothman Animal Hosp bec...

Worst

My cat needs a steroid, which Rothman will gladly supply for double the price of my current vet. Also, Rothman has a policy for lateness. Anyone that is late for an appointment wi...

"F" for customer service 1/4/2013

My beef is with the customer service, not the care. I have been taking my dog here for 9 years. I have waited up to two hours for an scheduled appt. Today, I wanted them to fax or mail me a prescription for Heartgard (they've repeatedly refused to call, fax or mail it to Pet Meds, where I prefer to buy my dog's meds). They said I had to pick it up physically, all the while insisting that I can get it from them and their prices are better than Pet Meds. (This office has practically forced me to buy prescriptions from them instead of accommodating my wish to have them mailed directly to me via Pet Meds). BTW, this is the reason I shop at Pet Meds. So I told them I'd be there in 20 mins. and they said that was fine. When I got there, the desk person spent quite some time "checking on that" for me and finally told me that the dr. did not have her script pad today so I couldn't get the prescription! An outright lie and absolutely outrageous, refusing to give me a script! I also asked for my more

my choice 4/20/2011

I take all my dogs to Rothman. I frist started with Dr. Rothman, there was not a more compassionate, knowledgable, caring vet on this earth!! I still go to Rothman Animal Hosp because they care about my dogs! If I call they can usually see me right away or if I have to wait they will tell me why. I think their front desk is great. They do work with me on costs and I am grateful for that. I choose to go to Rothman, everyone has a choice, this is my choice more

Great Care for all pets 2/22/2011

My pets (2 dogs, one cat and a bird at this time) have been patients at Rothman Animal Hospital for over 10 years. The technicians are professionals who are kind as well as helpful. Dr. Liez is without a doubt the most knowledgable and caring young vet I have ever know. I have a moluccan cockatoo with liver disease (20 years old) who is living today because of her expertise. I can't imagine going anywhere else. I believe the fees are fair and reasonable. Having pets is a choice and if one cannot afford to take care of them then they should opt for a stuffed toy! I wouldn't dream of going anywhere else. more

Rothman Animal Hospital 10/9/2010

I have been taking my pets to Rothman Animal Hospital for years. Today, I had to have one of my bunnies euthanized. As usual, the staff was very sympathetic and caring, during a very stressful situation. From the front desk,to the technician, and the vet, all were extremely supportive and caring. My thanks to all for their professionalism and sympathy,as they continue to provide such excellent service in the spirit of Dr. Marvin Rothman. more

no help at all 7/26/2010

i brought my sick baby corn snake here. They are supposed to be able to treat reptiles but i was more knowledeable than the vet! she didnt help me at all. She was asking me questions like o can they be soaked? ur the vet u tell me! total waste of time. paid money to have a vet tell me absolutely nothing was not knowledgeable about snakes whatso ever! pretty much told me my snake was going to die but she didnt know why or what was wrong with it.they took me in right away which was nice. quoted me "47.00" was charged "65.00" more

Immaculate facilities, outstanding care. 7/23/2010

I have been going to Rothman Animal Hospital for three years, since the day my husband and I adopted our dog Hazel from them.( Not only do the provide leading veterinary care, they are also actively involved in local rescue efforts and have established a stray fund to help support this.) I have had dogs all my life and have never been so impressed with veterinary care. \r I am shocked to see complaints about price in other reviews, the office visits are competitvely priced, and services are equally affordable (in fact I paid HALF for antibiotics at Rothman than I have elsewhere), you can even manage your pets medical records online. The facilities are immaculate, and they treat you like family. I have since moved and choose to drive 45 minutes becuase of the FANTASTIC CARE and KIND STAFF. My husband, myself and both of our dogs love Rothman Animal Hospital. I do and will continue to refer friends and family to Rothman Animal Hospital. more

Rothman = Rude 5/25/2010

Good customer service is very important to me no matter what. When I called to schedule my Vet appointment originally the person was very kind. Unfortunately, I needed to rescheduled the appt & the person was VERY rude! It did not sit well with me at all & then I read the reviews & realized I wasn't alone. I contacted another Vet & they were very nice about needing a quick appt. When I contacted Rothman to cancel I was treated even worse (left onhold, rude person, etc). I'm glad I decided to change. more

hmmm 3/12/2010

My pup recently broke all 5 of her toes well the ligaments whatever there called and i brought her in to get an xray. and said she needed surgery ! and would be a couple thousand to pin them back together .. ok now let me tell you i had her since she was 5 weeks and is now 6 mnths and i couldnt afford to pay 4 it so they made me sign her over to them to do the surgery and then adopt her. yeah just like that ! its rediculous iguess im supposed to be made outta money. i had to give my baby up cause a broken foot uggggh and your tellin me they cnt do no payment plan. doesnt sound right. more

Rudiest Vets Office To Go To 8/24/2009

I brought my 2 new kittens there for a wellness checkup. I asked how much this would cost me before i went in. After waiting 2 HOURS to see the vet, and after asking the ladies at the counter what the hold up was (and them being extremely rude to me) it ended up costing me DOUBLE of what they told me it would be. I will NEVER EVER go there again. more

Wonderful Animal Hospital/Doctors 4/15/2009

We use Rothman for all of our 4 legged kids and more, from snakes to ferrets, cats and dogs.. I have had one not great experience with one doctor with my ferrets and I think it was more that he wasn't an expert on ferrets.. We have taken our dogs there SO many times and always been SO happy with the treatment they have been given and the follow up care is Amazing!!! We Always get at least one follow up call to see how the patient is doing!! I can't remember the last time my doctor called me to see how I was feeling after I saw him... Dr Rothman is such an amazingly patient, kind, loving man with the animals and is always extremely thorough. His love of animals is very evident by the way he treats them...We have had to have several of our 4 legged kids put to sleep over the years and the staff has always been extremely understanding and caring...Yes, I have to say the cost of taking our pets to the doctors is definitely expensive but our animals are well worth it.. I would recommend Rot more

Money, Money, Money 3/31/2009

My cat needs a steroid, which Rothman will gladly supply for double the price of my current vet. Also, Rothman has a policy for lateness. Anyone that is late for an appointment will be charged $25 for every 15 minutes late. The patients can wait for the doctor for free. My current vet put my cat on food that is easy on the digestive tract, and it seems to have helped her irritable bowel syndrome. Additionally, the current vet took care of the hernia situation that was caused by Rothman's exploratory surgery, which cost a bundle. The hernia repair by my current vet was very reasonable and has healed very well. My current vet's comments on the surgery done at Rothman's was less than flattering. more

Unhappy With Cat Grooming Experience 1/6/2009

I scheduled a cat grooming for the morning, and was assured my cat would be ready well before the end of the day. I called an hour before the end of the day, asking about the cat's status, and was told they'd need to break up the grooming into 2 visits because the matting was so bad.\r \r When I arrived to pick up my cat, they hadn't touched him. They hadn't let him out the cage, hadn't bathed him, nor cut any hair. The groomer told me I'd receive a $15 discount off the grooming since I'd wasted my time.\r \r I rescheduled for the next week, and when I arrived, the front desk asked for his paperwork for the third time, which I'd already faxed twice. When I went to pick up my cat later that day, the groomer had nicked his ear. There was dried blood in his hair. She also didn't cut his hair in a lion's cut, but shaved off all his hair leaving patches of hair on his legs, and the entire tail uncut. She also cut his whiskers off one side of his face.\r \r I never received my $15 discount for the more

Definite Recommend 10/23/2007

I recently switched to Rothman Animal Hospital and I am thrilled with the exceptional service I received. I first went with my hamster; Dr. Rothman handled her so well and really helped her out. Her condition had improved significantly. I will bring all my pets here. The entire staff is kind and courteous and explains everything to you. They won't force you to give your pets any shots that don't absolutely need. ONLY complaint...it is a little high priced. Goes toward the beautiful facilities and knowledgeable staff. more

My pups liked it 10/22/2007

Rothman was recommended by another vet who is in research at GSK. The vet was on her hands and knees with my dog the entire time! She cleaned his teeth with a pic and did an amazing job! She doesn't agree with putting a dog under anaesthesia just for cleaning teeth - I'm a pharmacist and know the dangers of anaethesia! more

Your animal dies & they make you pay! 8/20/2007

They ended up with our money and we ended up with broken hearts and the body of our bunny to bury. A simple grooming procedure ending up being a fatal day for my rabbit. He was not attended to in a timely matter which likely resulted in his death. He was supposed to be ready at a certain time but when we went to pick him up, he hadn't even been seen yet. We weren't notified of this by phone and had made a trip to pick him up. We decided to leave him to be groomed because he was already really stressed out, being a nervous rabbit to begin with, and we didn't want to do a second trip to the vet for his sake. Then we were called 2 hours later and told in an unsympathetic way that he was dead. When we went to pick up his body, we were told we needed to pay a fee for some procedure that obviously hadn't worked to save his life. The head doctor there, Dr. Esser, was rude and uncaring. The whole entire situation was mishandled. Money is more important than compassion at this place. more

another happy customer! 7/24/2007

I have been going to Rothman for over 10 years and have been very happy with their services and the cost of taking care of my animals. We have gone to other vets, but will never leave this practice. More than once I have called to ask a question and every time they were very helpful. I have always felt that everyone cares, you can't fake that. I have recommended this vet to many pet owners and will continue to do so. more

Money grubbers 11/13/2006

This place saw my dog 2 times for a bloody nose they tried to tell me that he looks like he was poisoned. 2nd time gave me records and said not to come back because they could not do anything more for my dog. After taking over 6oo bucks from me. They gave several different meds that made his condition worse, but when we found this out it was too late a week later my dog was on his death bed and had to be put down due to cancer!!! PROS: CONS: docs dont diagnose. they give out meds for anything and even herbal meds??? more

nice place....but you pay for the new office 10/26/2006

Very Expensive! Everytime I go here it costs about $150. Now I need to get my pup spayed and it will be around 320 and shes only 4 lbs? Nice people tho. PROS: Nice people. Clean Office CONS: Price Tag more

great facility for surgery 8/6/2006

My dog had surgery on it's left ear for a chronic ear infection and was referred to Rothman by my regular vet. I went in for a consultation and was explained the entire process and what my dog would expect including what will happen after the procedure.\r \r I brought my dog in at 7 a.m. and was promptly taking into the operating room where my dog was put under during the operation. Afterwards they made sure my dog was alert and wasn't in too much pain. The staff was very friendly and they sent all the paperwork to my regular vet for processing so I could have follow-up visits with my normal vet. PROS: good service for advanced dog treatments CONS: more

excellent place to bring your pets 12/3/2005

I recently decided to try this office. Owning 5 cats I had decided to change vets and decided to try this one. The vet was wonderful. They didn't try to push me into doing any thing i didnt want to and didnt try to run me up a bill. The techs seemed extremely nice. I am a very picky person when it comes to my pets and I definitely felt comfortable there with my cat. I definitely recommend this office. PROS: Vet was friendly and didn't try to push me into tests right away CONS: None...I was extremely happy with my first visit there and will go back more
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Rothman Animal Hospital

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  • Hours: Mon-Fri 8am-9pm, Sat 8am-4pm
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