SAVED $1000 WORK FAST CLEAN UP PROPERLY, STAFF'S SMART FUN & HARDWORKING! Needed tank pumped for relief. Had them out the year before with a tech Richie that was awesome & I was just having a pump then too knowing that any work to septic is generally very pricey. Richie pumped it as quoted which was never my experience in the past. I have been charged almost $700 by a Pink company for the same work. Jon was sent to my house. I explained my situation with finances & how having it pumped is the best I can hope for until I save up. He told me he could pump me out & gave me tips and advice to reduce the impact I was having on my system until I could get it fixed. I had done my research so I felt on top of my game to ask questions. Jon answered all my questions adding any & everything else I didn't know so I was completely informed. We spoke & he told me he could give me a price on a new baffle but I said I wasn't interested thinking it not affordable. He finished & handed me the paperwork and I saw the estimate. WHEN CAN I SCHEDULE CAUSE THAT'S A FRACTION OF 3 OTHER PLUMBERS? Said he can do it right now if I want. After being finished already he opened everything back up and got to work. He not only removed the old & installed a new baffle system but they were to pump the drain field to remove all solids (I missed this part), and they ran a jet through my line to clean it all out. Came out during the jetting & Jon walked me along my line & explained some things to how he believed the system ran, ways to keep it in shape, & options for future work should I ever want someone else to do it or to manage it myself. IT INCLUDED THE PUMP CHARGE! By their lowest competitor they were $600 cheaper & that didnt include their pump fee which was way more so really I saved $1000! I was trying to get in touch with that other guy for 2 days to do the work but he never responded. I then remembered Rooter Plus. CALL THEM! Girls in the office are great, Richie awesome, and Jon was a knowledgeable hardworking perfectionist! GREAT JOB!
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