Ron Tonkin Chrysler Jeep Dodge Ram FIAT

Recently bought a vehicle at Dodge. They exceeded my expectations. Great customer service, everyone was extremely friendly. I left very happy in my new car. more

Spent $55k and they could care less about customer service I don't feel like going into the details more

I have been buying cars for over 40 years. It is rare that I have ever found a dealership that got repeat business from me. Ron Tonkin is the only one that I know of. Since first doing business with them about 10 years ago, I will not go anywhere else. If I want a ford, I go there, if I want a honda, I go there, etc. The bottom line is they really care about the customer. I have had problems in the past but who doesnt. They are machines built by people so s@#$ happens. What matters is how they take care of them. At Tonkin they go out of their way to reach satisfaction, every time. That have been my experience and that is why they are the only dealership in the PDX metro area I will deal with, period. A special thanks to Brian Barnes for the great work he does there, a real ambassador of good will. Dont lose him. more

I have been buying cars in the in this area for the last 20 years. After 10 years of BS with the ?If you don?t come see me today I cant save you any money? Dealers, I found myself a solid NO BS dealer, Ron Tonkin Dodge. I am on my 5th vehicle from these guys and will be buying my next car/truck here. more

First of all I don't know if any of these people who have left reviews have actually been to the store. I have purchased 2 vehicles from Ron Tonkin Dodge since 2006. My wife purchased her vehicle through Ron Tonkin Nissan. The buying experience is top notch. I have done deals with the following employees: Jaron Watkins, and David Lee in sales. They know their product line as well as any sales person should. They both went above and beyond the call of duty to make my buying experience virtually pain free. I especially like the fact that I received phone calls 1 week or so after my buying experience to make sure i was happy. NOW THAT IS WHAT I CALL CUSTOMER SERVICE. I have also dealt with Brian Barnes (Sales MGR), and JB Lumb (Finance MGR) numerous times. They both are great to work with. The thing that I liked most about these gentlemen was that they are straight shooters. They are not going to sell me something I don't want or didn't ask for. Furthermore the Financing side was easy and fast. Which you don't find at most dealerships. What most people don't understand about this industry is they are human, they do make mistakes, and they are trying to make a living just like you and I. NOBODY IS PERFECT. I applaud the Ron Tonkin Family of Dealerships in their 5 star customer service because that is what I get every time I am there whether it be buying a new car, oil change, or maintenance. I won't take my cars anywhere else. Best service I've ever had. Look forward to buying our next cars in the near future. Thanks again guys. more

Ron Tonkin Dodge is far from the best; better yet, they are worst of the worst. Out of all these cars dealers, I have to walk into these scammers. Pros: friendly Cons: worst service more

Took my truck, spoke with their service advisor gave her my virbal complaint and requested that they check the injectors and a code came up, service advisor said, only if there is a code, we will check them. I took my truck with a code that I personally made research online and suggest that it was the injectors. Left the truck over night, they called and said, nothing was wrong,. cleared the codes and charged me a diagnostic fee $89.00. Problem was still there! Got a second opinion same night they told me it was my injectors and would cost me $2,500.00 to fix but no worries my truck is under warranty. Had it fixed in one day, truck is FIXED! Called Ron Tonkin Dodge, told the advisor, that my problem was fixed by another dealer and how was it they missed it. Was it because they cleared the codesor because they didn't want to to repair the truck? I will never go their again, will not recommend them, not even for an oil change! Pros: Nothing Cons: dishonesty more

ron tonkin dodge the worst truck buying experiance i have ever had there sales staff will say and do anything to sell you a truck including strait up lie to you they do do not stand behind there trucks or warrantys they try to upsell useless warrantys as well the general manager [ brent ] is rude and does not have any customer skills whatsoever the sales manager [ ken ray ] also does not listen to his customers after telling him what we were buying a truck for he still insisted on listing our purchase as a non work use truck apparently to try and get out of doing any warranty work later down the road after being left stranded and spending over 6000 in out of pocket repairs on a dodge truck purchased from ken ray at tonkin dodge i would not reccomend them to my worst enemy to bad i gave dodge a try and did not stick to ford motor company who has allways stood behind there sales and there trucks excuse my spelling im really mad right now its no wonder the car companys need bail outs the spend all there money on useless sales staff and fancy commercials and fake 5 star awards on there walls ron tonkin dodge is anything but 5 star more

Anyways so this moron tried to pull one over on us! I was like ?listen, we?ve been dodge shopping for the past 2 weeks, I know what trucks cost, don?t tell me you think our price is unrealistic when I can just go to the dealership we just came from and prove you wrong?. Pros: They will (after many HOURS) finnally come close enough to your asking price--but only after making you feel like dirt for barganing with them Cons: Scammers that go back on their word, lack basic math calculation skills to get you correct quotes more