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terrible customer service - Review by citysearch c | Ron Tonkin Chrysler Jeep Dodge Ram FIAT

Ron Tonkin Chrysler Jeep Dodge Ram FIAT

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terrible customer service 11/13/2008

ron tonkin dodge the worst truck buying experiance i have ever had there sales staff will say and do anything to sell you a truck including strait up lie to you they do do not stand behind there trucks or warrantys they try to upsell useless warrantys as well the general manager [ brent ] is rude and does not have any customer skills whatsoever the sales manager [ ken ray ] also does not listen to his customers after telling him what we were buying a truck for he still insisted on listing our purchase as a non work use truck apparently to try and get out of doing any warranty work later down the road after being left stranded and spending over 6000 in out of pocket repairs on a dodge truck purchased from ken ray at tonkin dodge i would not reccomend them to my worst enemy to bad i gave dodge a try and did not stick to ford motor company who has allways stood behind there sales and there trucks excuse my spelling im really mad right now its no wonder the car companys need bail outs the spend all there money on useless sales staff and fancy commercials and fake 5 star awards on there walls ron tonkin dodge is anything but 5 star more
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