Rockwel Realty

Rockwel Reality was recommended to me by a friend, and I can say that their service lived up to their reputation. The apartments, I looked at, were well-maintained and cared for. Even though, for my own personal reasons, I ended up renting a different apartment, I want to commend Elisabeth Soose & Nick Didomenico in the sales office for their help. They patiently answered my questions and bend over backward to accommodate everything that I requested (fan in the bedroom; re-painting the cabinets; giving me parking space; putting up shelves in cabinets). They were willing to schedule extra showings at my requests. Such effort counts for something in my book, and I hope that others will recognize & can benefit from this excellent customer service when they rent from Rockwel Reality. more

I have rented from three different agencies in Pittsburgh, and Rockwel Realty is by far the best. more

I had a similar experience to an above reviewer where I had a single day to visit apartments in Pittsburgh and sign a lease. Although I had not scheduled an appointment with Rockwel, they were able to meet me at their building within 45 minutes. I ended up signing a lease and living a year in their building on 5th Avenue in Shadyside. The landlord made special arrangements so that my roommate could move in a few weeks before the start of the lease. The property was well maintained and location was great. The landlord was extremely responsive throughout my entire rental. When asked to make general repairs (I had a sink break) the landlord made arrangements for the next day. When I had questions, my emails were quickly replied to. If I called the rental office, the management knew me on a first-name basis. When I moved out, there was a two day gap between my Rockwel lease and the apartment I was moving into. The landlord once again quickly made arrangements with the incoming tenants so I could stay in the apartment a few extra days until the lease began for my new place. I moved to gain additional space, but I have no complaints about the Rockwel property, and strongly recommend their management team. more

My stay here at Pittsburgh has been a piece of cake and enjoyable thanks to the efforts of rockwel realty. With the ever growing network and ease of access it was really convenient for me to find a place and get all settled. The turnaround time for any grievance, be it plumbing or electrical was instantaneous. We did not require any cleaning to be done in the apartment as it was spic and span by the time we moved in. The proximity from my college and other convenient stores was an added benefit. i would strongly recommend students and professional to contact rockwel realty for any real estate requirement as they make the whole procedure very comfortable and seamless. more

My experience as a student here has been very good. The apartments are very clean, spacious, affordable and very well ventilated. The surroundings are peaceful and the building is very conveniently located close to the universities, grocery stores, hospitals and happening places like Walnut St. The landlord is soft spoken and a very nice guy. Any problems in the apartment are quickly addressed and you feel like home. more

My husband and I have been renting from Rockwel Realty for a year now and we love our apartment. We are in the heart of Shadyside and are given one off-street parking space with our apartment. Pros: well kept buildings Cons: no pets :( more

I have rented from Rockwel Realty for 2 years and it was the best experience I have had with a landlord. They are very respectful and are willing to help you out with any issues. My dishwasher was leaking for a while and they came in in a timely fashion and fixed it right up. They also DID inform me everytime they entered and left my apartment (be that for showing it to new tenants or fixing anything that came up). They also helped me find a new tenant when I had to leave my lease a little early. They had no issues with this, unlike most landlord and realty companies out there. The locations of both of my apartments were in the heart of Shadyside with beautiful wood floors and tiles in both apartments. Pros: Landlord respectful and helpful more

Poor service that leaves tenants to fight mildew on their own. When asked to repair something, Rockwel Realty will do it on their terms and refuse to give you notice of when they will enter your apartment despite multiple requests. When asked to clean mildew, they did in fact clean it with bleach while also spilling bleach on my sheets and ruining them. When told about this problem and that the mildew returned they said it was my fault for not turning the heat up and that damage done during service is an inherent risk the tenant is responsible for and nothing could be done. Their solution was for me to clean the mildew instead of properly insulating the unit to prevent mildew. The entire building also has severe electrical problems that causes all lights to be replaced twice a month. No permanent fixes are made to existing units, but there is constant construction to expand an old building so they can collect more rent.? Cons: Blames tenants for building problems more