Poor service that leaves tenants to fight mildew on their own. When asked to repair something, Rockwel Realty will do it on their terms and refuse to give you notice of when they will enter your apartment despite multiple requests.
When asked to clean mildew, they did in fact clean it with bleach while also spilling bleach on my sheets and ruining them. When told about this problem and that the mildew returned they said it was my fault for not turning the heat up and that damage done during service is an inherent risk the tenant is responsible for and nothing could be done. Their solution was for me to clean the mildew instead of properly insulating the unit to prevent mildew.
The entire building also has severe electrical problems that causes all lights to be replaced twice a month. No permanent fixes are made to existing units, but there is constant construction to expand an old building so they can collect more rent.?
Cons: Blames tenants for building problems
more