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Rick Case Hyundai

4.6
480 reviews
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id: 39330387
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925 N State Road 7
Fort Lauderdale, FL 33317

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9 (545) 815-8850
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Reviews
( 397 )
( 37 )
( 16 )
( 9 )
( 21 )

Best

Comfortable atmosphere while you wait for your. car. Good service department.Friendly people.

Worst

Had an appointment for oil change and tire rotation. Adviser said an hour to and hour and a half. 2 hours later I could not find the adviser. Asked another adviser, he said anothe...

Review 3/30/2015

Service was great more
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Chris in service 3/28/2015

Been dealing with Chris for three and a half years, only reason i go there and continue to as well. Honest and always courteous. more
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1st. Service 3/27/2015

Work was done right the first time. All questions were answered about this service and future service. Done on a timely basis as stated. Negative is no USA Today in the waiting area. more
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bad Service Advisor 3/27/2015

Left without having a work done because the advisor forgot to writed up. more
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Excellent Service 3/27/2015

I have always been happy with this dealership and the service provided. The service advisor is wonderful. more
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Get rite right the first time 3/26/2015

Refer inv.#426414.. 'Front bumper realign to flush.' I will ask this be readdressed when I service car in June. more
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The service is great 3/25/2015

I liked my service a tender, she was very nice and informative more
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Quality, professionalism, time 3/25/2015

I didn't have an appointment, but they took me right away. I was explained everything that needed to be done. The rep worked with me on reducing the cost. more
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service 3/24/2015

the dealership reminds me that I am just a small part of their business. I definately feel like I am not important to them. This is very sad. I tried to read Mr Cases book but I just feel like the things in the book are not a true reflection of the way business is done at this dealership. I really do not think I would ever use them to buy a car again more
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friendliness 3/24/2015

friendly one on one attention, known on first name basis great service and care more
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Quality of the staff 3/23/2015

quality of service , knowledge and efficient more
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No compensation for screwed up service 3/22/2015

I have been going to Rick case for a long time for service. I bought my car from there in 2007. Everything had been fine until I started dealing with the associate Yohan. Long store short.. If you constantly screw up a customers service you could at least helped me out by imstalling the part that was screwed up the first for free. $40 of labor is all I asked for and he said NO! more
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5 3/19/2015

The service was satisfying and the customer service was great! more
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DONT MOVE MY MIRRORS 3/19/2015

The service is generally quick and the staff courteous, however being in the car business for 20 + years before retirement. I cant for the life of me understand the need to Adjust all of my mirrors and move the seats for a simple oil change. It's absolutely unheard of! I guess since we were not waiting, our car was the lunch chaser. Next time I'll be sure to leave some spare change for the mechanic also. I'll continue to recommend your business but I'll warn them your customer service is lacking! more
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Excellent Service! 3/18/2015

I would like to thank people who repaired my car for their dedication in solving the problem, securing parts, and work they did. more
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Friendly & helpful personnel. 3/16/2015

Chris was wonderful. He called me to let me know about an unanticipated repair to make sure I wanted it done even though my car would have been inoperable had I chosen not to make the repair. He also let me know when I went to pick up my car that they had discovered a problem with the passenger window & had ordered the part to make the repair as soon as it came in & I could bring my car back and that it was covered under my warranty. Thank you! more
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Most people are very helpful and friendly 3/12/2015

Customers need to be told exactly what services were done. I don't know if my tires were checked or all fluids topped off. I asked this to be done when I signed the paper work. All I saw was oil change on the payment slip. more
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Terrible Customer Service 3/12/2015

This is the worst Hyundai dealership in the area. They only care about selling cars and taking your money. Many workers are rude, unpleasant, and unhelpful. more
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Service Advisor 3/11/2015

always happy with the service and the personnel more
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