Renttoday.us

Kayla responds promptly to my requests. She is always friendly and understanding toward my concerns. Kayla and her team provided excellent service and our property was rented out in less than 2 weeks! I was very happy with Kayla and would recommend her to anyone I know. more

Tiffany was a great help with repairs to my condo. It took away all the hassle of trying to find a good contractor to do repairs. more

I've been working with Renttoday for several months and Cheri Jacques has been great. She is very helpful and professional. She gets the job done. She is very responsive to your requests. Cheri's follow up skills are awesome. It is people like Cheri that makes Renttoday a pleasure to work with. more

As an overseas client, I'm absolutely glad to have Cheri assisting us. She's very kind and efficient. Our communication always goes easily, smoothly and delightfully in spite of the different language. She never disappoints us! Very happy working with Renttoday.us! Very happy working with Cheri and the pre-sales Mia as well! We can not wait to see how you'll promote in the future. Hope we'll have more chance to work together. RESPONSE FROM Renttoday.us: Hi Lulu, We understand that investing in real estate half way across the planet requires a lot of confidence and trust in others. We're so happy that you have elected to be a part of the Renttoday.us family and we promise you have put your investment in good hands! We look forward to a long and happy relationship :-) more

Just want to say Rent Today, U ROCK!! Bianca is awesome! She is allways willing to help u out which means a lot to my family and I. She is kind and very understanding. It's been a pleasure renting from u guys. Thanks again! more

Rent today has been extremely fair...... I have no complaints, in fact I can't wait to renew my lease thru rent today!! RESPONSE FROM Renttoday.us: Thanks for your feedback Shannon!!! We're really happy that you are renewing your lease and want to stay in the Renttoday family a little longer :-) We're looking forward to another awesome year with you as a customer. more

It has been my pleasure to deal with your company for 4 years now and all the people I have spoke with have been so gracious to deal with, with the exception of 1 young lady and I expect she was having a bad day. Again it has been a real pleasure to speak with your people on the phone and with the one exception I could not ask for a friendlier and more helpfull group of people to deal with. more

We, have truly had positive experiences with Bianca at all times. She has demonstrated great customer service to us. . We are very thankful to be renting through your company Rent2dayus is very understanding with your needs/concerns we will recommend your company to friends/family. Thank you so much Bianca for your customer service you are the best keep up the good work..... Thanks again, The Harris's more

I am a first time renter and have had nothing but good communication with the Renttoday Staff. Most of my requests through customer service have been answered. Sadly, I've been waiting for a few weeks now, to have the apartment washer fixed. It's a huge inconvenience to have to go to a laundromat knowing that my apartment, which includes a washer and dryer, has a broken washer... more

Renttoday was very helpful in finding us a house to rent, and has worked with us when we need it. The office staff is courtious and freindly. more

My experience at Rent today so far its been well I love that they help me get into the house fast and quick and I love and I'm grateful that they work with you when you're having Financial problems they work with you If I had to us rent today again I will thank you rent today more

I have two properties with Renttoday. I wouldn't have given 5 stars if it weren't for Danielle. Out of all the reps there she's the only one that responds to me in a timely manner or responds at all. Bianca from collections is also great. more

Good help from kayla more

My experience with A staff member who I will refer to as "Angel" , was an example of professionalism at its best. "Angel" was capable of delivering several different messages whether they were regarding good news or bad news. She did so with a smile. I observed her genuine and natural ability to listen and want to help her fellow man. "Angel"was passionate about helping me find a place and assisting me with my Application process which included some unusual financial conditions. She did so expressing and displaying patience, tact, decisiveness and morality. It is very rare to find a leader who is aware of a policy, rule or set of standards that exist, and to have the courage and mindset to think out-of-the-box and question it's validity when it comes to a rare situation . I had put the last $300 of my life into a security deposit so that I can try and get into a rental property. Unfortunately, I was unable to generate the entire security deposit and had to withdraw from the application process. Being that I had taken the risk and put the last $300 of my life into the security deposit I requested for a refund so that I could survive until payday. Yes, I still have a job and I have a current paycheck But days away. I never anticipated a divorce process to be this unpleasant. I have experienced or come across some unexpected expenditures and realize it's just a temporary situation. Both "Angel" and I were very aware of the non-refundable security deposit and the refund was something that was a decision That had to be approved from a supervisory level. The very important quality of this leader, "Angel", is her ability to look at set of standards, and to remember that they are just that a set of guidelines, policies, standards, that keep us in line to maintain uniformity and to provide equal and fair treatment when it comes to business. "Angel" displayed her professionalism by firmly enforcing the non-refundable security deposit and took the time to explain it. "Angel" did not have to explain these set of standards the pertaining to non-refundable security deposit, but she did so with a smile and sincerity and I felt happy with her explanation. I had accepted her explanation and had agreed with disappointment. As I walked out, she stopped me and said that maybe a request could be submitted and told me to smile and have faith that things would work out. This leader, "Angel" , possessed a rare human quality in the workplace... compassion. I know that "Angel" acted sincerely out of compassion, and took a risk knowing that she did not have to, and requested a refund for me. I told her it was not necessary and a gesture that would make a difference in my life. I was grateful for her asking for my $300 security deposit refund. To some people that may not appear to be a large or significant amount of money but, somehow someway "Angel" was able to identify with my current situation. "Angel", out of the kindness of her heart, had the intestinal fortitude to request a refund for nonrefundable security deposit. Unfortunately, that request was denied. I accepted the fact that the request was denied. but more importantly, I'm able to because of her professionalism. I was very satisfied with her efforts and services because she went out of her way to assist me with my current financial conditions. I imagine the rest of her team in that office space would be just as professional as she was. I highly recommend this place, and its application process. Even though my application process ended negatively, I was very pleased with the professionalism, atmosphere, environment, and sound and timely responses. RESPONSE FROM Renttoday.us: R.V., We are humbled and touched by your kind words today. The fact that you took the time to articulate your experience from such a thoughtful and understanding perspective inspires us to be better people. We're sorry you're going through a hard time and we're happy to help in any way we can. Thank you for the positive feedback and acknowledging a hard working team member who I'm sure has been refreshed by your comments. Peace. more

GREAT CUSTOMER SERVICE, SHE WORKS WITH YOU AS MUCH AS SHE CAN AS LONG AS YOU COMMUNICATE WITH HER. SHES EXCELLENT AT WHAT SHE DOES. VERY PROFESSIONAL AND POLITE, THANK YOU BIANCA. RESPONSE FROM Renttoday.us: Thanks Biviana!!! more

This Team Rocks! I'm a new renter with Renttoday.us and this being our 2nd month into our contract and already had to contact Customer Service in regards to my situation and how I was not only unable to pay my rent on time I couldn't tell them a date that I would be able to come current with my rent, The staff was so understanding and patient they listened to my issue that I was dealing with due to my fathers disability check running late ( we are still waiting for it half way through the month) when I was done talking I was than asked to Contact Bianca in Collections Department to discuss my issue again I explained the current problem that we were facing again listened to all of what I had to say....Than without hesitation Bianca said " I understand these thngs happen from time to time, I will be emailing you and repayment plan and all I needed to do was keep in touch with her as things unfolded. Now this is when the staff really kicked in to high gear for me NOT ONCE did I get a phone call harassing me for the payment not even a email or an rude email, they were more concerned about my families comfort and made us feel as we mattered. Although we had not paid our rent they syill sent out repairs department to address all of our needs, meanwhile never making us feel as we are a burden they continue to stay in contact with me not to just get the money that is wed but to make sure we are ok.. this is by far the most awesome team you can have on your side with the economy these days its such a relief to me and my family that we don't have to worry about losng our home due to this issue for they still continue to work with us so if you want to feel that you are with family and home than this is the place for you ...Renttoday.us is a place I call home and talk with family as we do when we are in need of help.. So come Home and talk with renttoday.us for your new home and welcome to the family... Thank you Bianca in Collections and all the Customer Service including our owner & repair deprtment more

We have had a great experience so far working with Renttoday.us and just signed our paperwork with Monet Romero yesterday. She has been very responsive thus far and is extremely upbeat and pleasant to work with. We are confident that we will have an overall great experience with the company as a whole. more

I felt as though the company did an excellent job in getting people the home they need. Monet goes all out to make sure that the sometimes stressful process of moving into a new home is a smooth as can be. She was honest, helpful, pleasant, and quick. Thank you!! more

Horrible customer service! I have had many issues during my lease and they have never had good communication and I get different stories from every person I talk to! more

Thanks for management team for timely repairing my home, especially Tiffany Kamakani. Thanks for your hard work. You guys repaired my home timely and effectively, so my tenants can have a nice, warm, and comfy Christmas and New Year. more