I traveled to LA from Seattle looking for a magnificent wedding gown and chose to shop at Renee Strauss based on her website and the designers she carries. I ended up choosing a beautiful dress, costing much more than I had budgeted, but was thrilled with the dress. In all the excitement, she made it very clear the dress was not returnable, but that was all that was said. The dress needed alterations, which was clear when I tried it on, and she made a point of saying that the alterations weren't going to be difficult, and that it was a one of a kind dress, so I needed to decide that moment (she also made a point of saying there was another bride who was seriously looking at the dress). I bought it, thrilled at the dress and decided it was worth the unbelievable price of $8700.00.
I returned to LA 3 weeks before my wedding to have the dress altered. The seamstress proceeded to tell me the alterations were going to cost $1500.00! I was SHOCKED. Renee Strauss NEVER mentioned alterations were extra. She insisted she would never sell a dress without making that point. I am a business woman, and no matter how excited or distracted I am, I would never overlook a detail of that nature, especially after spending that kind of money on a dress. She is deceitful and dishonest, and the unfortunate outcome is that it has put a damper on one the happiest days of my life,
Don't shop here, and if you do, beware. Read the fine print, and pay attention, she'll happily show you dresses way outside your budget. She knows you're a happy, albeit distracted bride, and will take full advantage.
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