Rego Park Dental Care: Hyeong Kim

Just had some anterior cosmetic work done that looks great. I only wish I did it sooner. The procedure went very smoothly and the doctor takes his time to make sure you're comfortable. Their staff is really nice, and I always have a good conversation with Zoya too. : ) more

It is with sincere regret that I feel I must write this comment to Dental Park Practice regarding the unprofessional and discourteous behavior and management I received from receptionist. Given my explanations for no attending my child first appointment to Dental Park Practice (an inconvenience with my mother at the hospital) however, what has really made it unpleasant is the unaccommodating and impolite message left in my cell phone by the receptionist stating that my son was out of the list for treatment and to never call back the office because I missed the appointment and did not call to cancel ahead of time, not only that but her tone of voice was very rude stating that I was impolite, disrespectful and rude to the dentist) “ A dentist I never had the opportunity to meet”. When I call to provide my reasons for not attending the appointment and check on whether I will be able to make a new appointment the receptionist didn’t even let me talk –her next sentence was “I lost my mother and what we all have cell phones and you were supposed to call and cancel, I charged you $75 dollars for not cancelling on time”. She was very brusque, judgmental and hypercritical. I told her that I understand the dentist have other patients but unfortunate I did not have my cell on hand, I repeated it to her that it was an emergency and my concern at that time was my mother health. The receptionist kept on telling me I was rude, disrespectful, I should it call ahead of time and that she really didn’t care but everyone has a cell phone. The women kept talking with a nasty attitude and rude tone of voice. I was astonished by the way the women have been impolite, discourteous and offensive. I feel this type of behavior on her part is completely unwarranted and unethical and especially at a dental center where they treat adults and children. Now, I am not confident about their patience and professionalism to deal with children. Unfortunate, the receptionist gives a sense of what to expect from the rest of the staff. I suggest that particular employees be provided training on how to appropriately deal with patients and to be more comprehensive in certain situations. Not only that, but a bit courteous especially if they ignore the reasons of missing the appointment. more

I went to see Dr. Wakily two weeks ago because I had dental pain. I'm usually afraid of the dentist, and I'll wait until something hurts before I go. The office manager, Zoya, greeted me and was very nice and understanding. They let me know I was gonna be taken care of. And Dr. Wakily was great. He took care of that tooth, and I didn't feel a thing. Plus he wasn't judgemental about me not having gone to a dentist regularly. They're a great team, and I'm looking forward to my check up. more

I am sorry to hear that this particular person had a bad experience over at Park Dental Care but I have something to say about his very incorrect comments and I want to say it item by item just like he did: (Please note that due to limit of characters allowed, I had to continue my comment on the other comment this person made).\r 1) If he did not get Dr. Klempner to do the work why is he trashing his practice in the first place? Dr. Klempner is always on top of things but since we are all human, don't we have a right to take a day off or even get sick once in a while?\r 2) Dr. Klempner always chooses his staff very carefully. I have been his patient for many, many years and I the staff quality that you see at Dr. Klempner's office is excellent, from the receptionist to the assistants to the flower people who weekly decorate their beautiful reception area, they are all top of the line employees and he must be a very good boss since they keep their job for years and years (unlike some other Dr's that have to change employees every week!). Continues...\r 3) Their Rego Park office is EXTREMELY modern, what is this person talking about? If you have any doubts, just go check it out, I am sure they will be happy to give you a tour of their beautiful place!\r 4) Going back for a second treatment??? if you were so unhappy with your first treatment, why did you even bother to go back for a second?\r 5) I am so glad that you found another dentist that had the patience to deal with you!\r 6) Read the many great reviews this doctor receives and you will see that the only pain here is you!\r Truly yours,\r Marg. V.\r Pros: Everything is Excellent more

I would not recommend anyone going to this dentist!!!!\r 1) We didn't get Dr. Klempner to do the work, it was an associate. Klempner didn't even present himself or check the work!\r 2) The secretary was chatty and nosy and made rude and unprofessional comments.\r 3) The Rego Park office looks modern from the outside but isn't from the inside.\r 4) Going back for a second treatment they changed their assessment and wanted to do more work. It was as if all they cared about was starting work and getting more money.\r 5) Had to go to another dentist to do the correct dental work.\r 6) The associate did listen to the patient who was feeling pain.\r Cons: unprofessional money-making operation more

Highly recommend. I feel much more confident in my social life. I finally love my smile. Thanks to Dr. Klempner. The staff here was friendly and easy going, taking time to make sure I am completely comfortable with the procedures. I have had a number of dentists in different cities I have lived, and none more thorough or professional than Dr. Klempner. Pros: Latest Technology used, pain-free procedures, great office and staff more

Dr. Klempner is a brilliant dentist. Both he and his excellent staff put me at ease right away and took the time to answer any and all of my questions. I have never been to a dental office before that offers such caring and understanding and is also friendly!. This is also a great place for a complete smile make-over. Dr. Klempner has the latest equipment and has a vast knowledge of the latest techniques. His office is incredibly clean and sterile. I definitely recommend this practice to everyone looking for a great dentist in New York. Pros: Great Customer Service, Modern Dental Practice, Great price on Teeth Whitening more