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Ray O. Cook Heating & Air

5.0
67 reviews
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id: 39104928
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889 Riverside Ave
Roseville, CA 95678

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(916) 908-3289
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Best

Should you ever be in need of repairs to your heating and/or air-conditioning units I highly recommend Mr. Thomas Cooper, Service Technician for Ray O. Cook Heating and Air. His p...

Worst

All reviews seem positive

Outstanding 12/7/2019

Should you ever be in need of repairs to your heating and/or air-conditioning units I highly recommend Mr. Thomas Cooper, Service Technician for Ray O. Cook Heating and Air. His professionalism is unsurpassed and he insures that you have a full understanding of the root cause of the issues that resulted in our initial call to Ray O. Cook Heating & Air and then addressed and resolved the issues in a holistic manner. He was prompt, communicative and demonstrated superior guest service. This company and its Team Members exemplify stellar service. more
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Laureen anderson 12/6/2019

Thomas did well at the service appointment and he did a great job. I would have him do my service again. more
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Al 9/16/2019

ray was very helpful and informative about what he was doing. more
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Reliable Trustworthy Firm 7/31/2019

Here it is almost August. Today, my HVAC system stopped cooling my home. I'm updating my review for Ray O. Cook as a way to say 'Thank You' to this firm and staff. Lindsay you were great and thoughtful when I made that urgent phone. Thank you. Thank you Steve Pegueros for promptly getting to my home within literally minutes of my call. You went right to work to determine why the AC wasn't working. You are skillful and personable Steve. Also, thank you for offering me choices and clearly describing the issues at hand. With that knowledge I was able to make the best choice for my circumstances. The AC is humming away now and my home is cool again. Thank you! I want others to know that you are a firm that they can trust and I will continue to recommend you to friends and family. Thank you for everything. Ray O Cook hires the best people! See you in about three months when it's time to service my system for Winter. more
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Thomas was Awesome. 6/28/2019

Very satisfied and pleased with company and technician Thomas Cooper was very informative and nice. I will recommend Thomas Cooper to work on friends and neighbors equipment. more
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A/C tune up 6/5/2019

work was great more
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Excellent customer service 11/16/2018

The service technician was very professional, on time and finished the tune-up in a very timely manner. more
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Steve P was very helpful 10/15/2018

Thanks more
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Very Happy with Service 10/12/2018

Steve Pegueros was great. more
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HVAC Service & Tune-up 9/18/2018

Brian K. phoned when en route as promised, arrived on-time, prepared, personable, and completed his tasks within the estimated amount of time needed to complete the job. He answered my questions, solved a minor issue, and made helpful maintenance recommendations. A completely professional technician. Thanks, Brian! more
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Air Conditioner Check-up 8/28/2018

I have been using Ray O. Cook to service my HVAC since it was installed. I paid for a heating/furnace inspection last fall and they recently provided me a free air conditioning inspection. I assumed they would try to sell me a service contract, but the technician Brian was extremely professional and personable and I was not pressured to buy anything. I have a Trane system and Brian said he had lots of experience working on Tranes in his home state. He checked the air flow, return temperature, coolant pressure and cleaned out the housing unit. He recommended an adjustment which seems to be working fine. I would definitely request Brian in the future. more
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Ray O. Cook Heating and Air Did A Great Job Thanks Brett Berkstresser 8/21/2018

Just wanted to say the team did a great job on our install for heating and Air on August 13, 2018. Highly recommend this company for those individuals wanting a new system. Very professional and fast. more
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Servicing Air Conditioner 7/25/2018

Just wanted to say thank you for the awesome service received by Bryan Ibay for being professional and knowledgeable in repairing our air conditioner. Because of his professionalism we signed up for the Cook Club . Great company to contact for servicing and in your time of need. more
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Great Team 7/9/2018

Ray o Cook team that installed our heat and air were great. They came in worked hard and got the job done efficiently. They were very professional and install and clean up were top notch. My husband got in the attic to check their work and was very impressed with the quality job. I would definitely recommend this company. more
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Great Job 7/2/2018

Today we had our hvac unit serviced by Sonny Osorio. He was one of the best service techs I've ever had come to my home. He had me come on the roof with him to show me what he was doing and explain the problem and solution. We purchased a yearly service plan and will request he perform the service. We now have our "go to" company for our hvac needs. Thanks. more
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Great Work/Friendly Guy 6/26/2018

Sonny called and gave us a gestimate on his arrival time and he was pretty close to the mark (we appreciate promptness). He was cheerful just like his name Sonny. As he worked and checked our a/c unit, he explained in detail all of the work that he was doing and why it needed to be done. He also sat down with us and showed us what we are up against for the future. We have chosen to be on the twice yearly maintenance plan. We feel that Ray O. Cook Company has fair price and good business practices. more
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Sonny is Amazing 6/13/2018

Sonny was very through, professional and knowledgeable. He is absolutely an asset to the company. Will for sure contact him on any and all future AC needs. more
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H/Vac service 4/20/18 4/24/2018

The service person, Robert, explained what he was doing as he did the job. He gave options as to what changes and repairs to make. I would recommend him and his company. more
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San from Ray O. Cook Heating & Air 4/18/2018

San arrived on time for his appointment, if not a few minutes early. He made sure to review everything with me once he was done and did a nice job offering different options for maintenance. I was impressed with his timely and thorough service. more
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great work 4/13/2018

San was on time and was very friendly. He started right away and he was very knowledgeable and professional. I would highly recommend San. more
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