Here it is almost August. Today, my HVAC system stopped cooling my home. I'm updating my review for Ray O. Cook as a way to say 'Thank You' to this firm and staff. Lindsay you were great and thoughtful when I made that urgent phone. Thank you. Thank you Steve Pegueros for promptly getting to my home within literally minutes of my call. You went right to work to determine why the AC wasn't working. You are skillful and personable Steve. Also, thank you for offering me choices and clearly describing the issues at hand. With that knowledge I was able to make the best choice for my circumstances. The AC is humming away now and my home is cool again. Thank you! I want others to know that you are a firm that they can trust and I will continue to recommend you to friends and family. Thank you for everything. Ray O Cook hires the best people! See you in about three months when it's time to service my system for Winter.
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