Raising Rover and Baby Ltd.

This is where I was ""born"". Everyone says I'm soooooooo beautiful, especially when I'm groomed at Raising Rover. I have to admit I'm also very silly when me and Moosedog and Susan go to visit. It was such a happy place for me as a wee puppy -- I jump all over Jeff when I see him. In fact I start wiggling and yipping two blocks from the store when Moosedog and Susan tell me we're going to visit. We always have a grand time visiting the Raising Rover family and hope they are around here for years and years to come! Pros: Friendly staff; beautiful puppies more

I cannot tell you how much I love to shop at this store. Besides the best conversations, I find the most amazing merchandise. I buy clothes and shoes for my dogs and always baby gifts for my friends. I pass the store on the way home and I am there all the time. The staff is alot of fun and I think the puppy and baby concept is great !!! more

I purchased great clothes for my dogs and children. I always find the staff cheerful and helpfull. The puppies are always well cared for and having fun with the customers. My kids adore the store they tell everyone how much they love to go to raising rover after I pick them up from school. They had a coat made for my dog and it fit perfectly. I use to shop in Petco, but not anymore... Raising Rover really did complete our neighborhood. Pros: Great merchandise more

So, I went to this gorgeous puppy and baby boutique december 12th, 2008, and purchased a new puppy for my children. We traveled from Massapequa, Long Island to purchase the newest member of our family. It is a French Bulldog named Rocky. It is not only a protector but a cute addition to the family, and my kids couldn't be happier. We take family trips into Manhattan, and buy a wardrobe for him, even a personalized collar that they made for us. And my husband loves the fact that most of the items are made in the U.S.A.. The service is wonderful, and the owners take great care in their work. After I bought the puppy, the manager Phyllis kept in contact with me throughout my journey, until I fully understood how to care for my Rocky. And what was cool is while I was picking up Rocky, I saw Christian Siriano, from Project Runway, purchasing his puppy! I highly recommend this store!!!!! EVERYONE SHOULD GO THERE! Pros: Amazing Service more

I bought a Morkie at this store October 19, 2008. It is an amazing joy to have and it is was obviously raised properly by it's breeders. I bought cute, little outfits and dresses for my little CocoChanel, and I even bought little boots to match them. Also I bought a couple diamond studded collars that were oh, so adorable. I can always find something in the amount I want to spend, but I can't deny that i love bringing along my parents so I can buy so much more. Also, along with everything i bought for my puppy, I also was able to get her groomed. I buy clothes and accessories for all my baby cousins! The outfits are SCRUMPTIOUS, and I've bought many outfits there for my aunt's new twins, and she absolutely adores what I get! I highly recommend this store to anyone, because you will always have a positive experience! Pros: Everything you could possibly want! Cons: That I can't live there! more

My husband drove all the way from Morris County, NJ to get our new cavaweenie puppy for a family christmas gift. He had such a wonderful experience- not only did he rave about the beautiful store but also how helpful everyone who worked there was. We now have an amazing new addition to our family and we couldn't be happier! Our new dog is beautiful, happy, and healthy. Pros: wonderful atmosphere and helpful staff more

MY FAMILY ADORES OUR NEW HAVANESE PUP FROM RAISING ROVER.....WE TOOK HER HOME DECEMBER 18TH AND SHE IS PERFECT. IT'S FUNNY BECAUSE WE CANCELLED OUR CHRISTMAS TRIP TO STAY HOME WITH PENNY. THANK YOU RAISING ROVER FOR A GREAT PUPPY. Pros: EVERYTHING Cons: NOTHING more

My family purchased a bulldog puppy over 1 year ago and brought home another puppy for christmas...We \r can't say enough about this very special place with very special people......\r Jeff and his staff take care of the puppies so well and we even receive emails from the breeder of our first bulldog "" HAZEL "" ....Our second bulldog is "" RUDY""......I KNOW EVERYONE THINKS WHERE EVER THEY BUY THEIR PUPPIES THEY CARE...... THE DIFFERENCE IS AT RAISING ROVER AND BABY, THEY REALLY DO !!!! We even had a first birthday party for "" HAZEL "" at RAISING ROVER AND BABY "".....OVER 20 FAMILIES WITH THEIR PETS ATTENDED AND JEFF AND THE STAFF MADE THE PARTY A BLAST....Thank you again RAISING ROVER for changing our lives forever..... Pros: healthy puppies.....outrageous merchandise..... more

We purchased a Havanese her name is Bella Angel and she is GORGEOUS, HEALTHY, GREAT DISPOSITION, was paper trained from Day one she went on the pad :), which was a relief, I have never had a dog and fell in love when I was in the store...she was a graduation gift for our 5 1/2 year old daughter and she just loves her, my girlfriend saw a picture of her and went and brought the sister 2 days later...they are thriving and gorgeous....we have bad allergies, and my daughter has slight asthma so perfect puppy....she is tiny she is now 4 lbs....and gorgeous eyes they are greenish grey :)...I have recommended Raising Rover to friends its CLEAN, the dogs are HEALTHY, they email me all the time to see how Bella is doing :)...Everyone that sees Bella wants to know what breed she is and falls in love with her color :).... more

I never write reviews but I do read them. I was shocked to see a FALSE and DISTASTEFUL review of the last truly caring mom and pop boutique . I have purchased two Havanese puppies from Raising Rover and Baby in the past two years and have had nothing but pleasure. Let me tell you I have been in the store when the owners are cutting up fresh cooked chicken and ham for the puppies also making sure all the puppies have treats and toys. I have been in the store when the breeders check the puppies into the store, like devoted parents these breeders bring in with the puppies teddybears and special foods and treats.I have witnessed the breeders concerns over the puppies getting good homes.I am an educated person and I did my homework before I bought my puppies, I spoke to the breeder and 2 years later I still get emails from the breeder and my puppies even get birthday cards. HOW DARE YOU WRITE SUCH LIES ABOUT OUR FAVORITE PLACE. Because you are not siting on someones kitchen floor playing with puppies you know nothing about, does not make that person a caring breeder. I did that breeder thing before I got my two puppies from Raising Rover and I must say I went to AKC recommended breeders and was appauled at the filth the puppies were kept in. I later found out that all a breeder had to do was pay a fee and they became a recommended breeder.NOW THAT'S OFFENSIVE!!! I have come to realize, selling an animal is exploiting an animal and you must use your judgement and be fair with the institution you intend to purchase from. I do have two other RESCUE dogs so I am well aware of the mass production facilities of dogs. I found that when a store or a breeder had many puppies they could not be trusted and therefore it took me over a year before I purchased my pets. I think you should know that one of my rescue dogs came to me from Raising Rover, they rescued a terrier mix from the shelter on 110th. I have been in the store when they find adopters for homeless kittens. PEACE Pros: Feels like you are in puppy and baby Disneyland. Cons: Havn't found any yet. more

Why won't they tell you the name of the breeder before purchase? Because its probably from a puppy mill. They also couldn't show me any health certificates. Buying a puppy from a pet store is sketchy! Get your pup from a breeder! Meet the breeder! See where your puppy was born! Pros: Accepts credit cards so that you can purchase on a whim Cons: Unwilling to tell you the name of the breeders they use because its probably a puppy mill more

This customer called over the phone as a referral and explained how he could not spend a lot of money and he wanted a WEST HIGHLAND TERRIER PUPPY. We accommodated this customer with a puppy from a breeder we've been using for 20 years, never having a problem. The customer came in to pick up the puppy 48 hours after its arrival and the customer was in a rush. He refused to listen about the puppy?s care,"" HE NEW EVERYTHING"", against my better judgment I allowed him to take home this adorable little puppy home. I never heard a word from the customer until 8-19, four days after he picked up the puppy telling me, THESE ARE THE WORDS OF THE CUSTOMERS E-MAIL..I don't know. He was fine all day Sunday. He ate and drank and played with his toys. He went to sleep in his bed and at about 9:30 PM he started convulsing. I called a cab to get him to the vet. By the time the cab came (about 15 minutes) he was dead. I brought his body to the vet and he guessed that something went wrong in his brain. He had examined him and given him his first shots on Saturday, Dennis.. As you can see this puppy choked or did not have the proper care and was HYPO- GLYCEMIC. Unfortunately this puppy never made it to the vet..PLEASE EXPLAIN HOW THE VET GAVE A DIAGNOSIS..Its sounds harsh but this customer did not have the vet do an autopsy , our breeder wants to know the reason their baby died. You cannot put blame on our breeder, because there is no credible evidence about the loss of this puppy. And we ask you, how you can trust a letter of diagnosis without ever having seen the puppy?s symptoms. The customer stated the puppy was examined the day before and given a CLEAN BILL OF HEALTH and VACCINATED. This customer he is rude and so arrogant and I won't subject you to the rest of his emails. I was even going to help him out with possibly another puppy until we realized that he is not even remorseful over the puppys loss......... This loss will always be disturbing to our staff and the breeder. Pros: We always take care of our customers......... more

I bought a dog through this store. I was told the dog was guaranteed for a year. 4 days later the dog had convulsions and died. I contacted the store and emailed the death certificate. First he said it might have been a reaction to the vaccination. My vet said impossible. Then he said he needed a definitive reason for the dog's death. My vet said epilepsy. Now he wants a vet certificate stating this. My vet is about an hour's walk away and I don't have a car. My vet recently lost his partner and is overburdened by this loss. He doesn't have time to be constantly bothered by ""I need this information"" then ""I need that information"". The death certificate already stated the dog died of convulsions. It seems they have absolutely no intention of honoring their guarantee. In addition the dog had kennel cough. All in all I spent $270.00 on vet bills in 2 days. Between the pup, the vet, and supplies for the dog, I've spent about $1200.00. Pros: Large choice of puppies Cons: Pricey, doesn't honor guarantee more

I wanted to write and say that the previous post regarding false pricing is untrue. I was researching buying a puppy for a week. I came upon the ad for raising rover's pups. They emailed me back with a phone number and asked me to come view the puppies. Upon arrival into the shop I met the owner and his staff. ALL very pleasant and patient as I chose. When I asked the pricing he said he would check and see because he knew I had come from a post on the internet he had running. He honored those prices on both puppies I was viewing without a second thought. I now have the cutest, well adjusted little frenchie and would recommend this store to any not wishing to blindly buy a new puppy off the internet! Pros: cleanliness, helpful & pleasant staff more

On May 6th, 2011, Ms. Eunjeong Park came for a King Charles Cavalier puppy. She was very emotional and explaining how her previous dog died. In the store for approximately two hours before she made her decision. She was not forced or coerced to buy this puppy. In fact she was told this puppy had a slight cold and we wanted to keep the puppy a couple days, she did not want to leave without the puppy . We felt comfortable , considering the puppy was eating, drinking and playing. We had agreed that the very next morning she will take the puppy to the vet. At the vet she was promptly seen by the doctor. Ms. Park was told the puppy had a mild upper respiratory infection, which is easily treated. The vet offered overnight care and treatment for the puppy because Ms. Park seemed so distressed and unable to care for the puppy, given her emotional state. She next called Raising Rover and proceeded to to tell us how “the puppy has a collapsed lung, fluid in the other and she is not going to make it”! A totally different version from what the vet had just told us. She said she was coming in to discuss matters. When she arrived she was screaming how the puppy is dying and we sold her a sick puppy on purpose.During the 2 hour time span she spent deciding if she wanted this puppy, she had been calling friends asking their opinion. We fully disclosed the puppy’s condition before her purchase and had no idea that Ms. Park was on medical leave for depression until she let it slip during her crazy episode on May 7th 2011. On May 9th, 2011, we received a startling call from East Side Animal Hospital that the puppy would be fine, but why did we sell a puppy to a person that was so emotionally unstable. We thought that she was a good pet owner and figured she was just over dramatic. We advised the vet that we would just give the client their money back as we did. Ms.Park came into the store ready to fight, I didn’t say a word I just listened and took out the check book to give her the money back. While I was writing the check, she was asking me to refund supplies (We never refund merchandise, store credit only, as displayed in the store, on the receipt and the puppy’s contract). Ms. Park started ranting at me she would sue us in court. Then she started yelling she had high blood pressure and screaming at us that we are going to give her cancer with this stress, (How would you handle a customer that is severely unbalanced). At that point I put the check away and told her if she is going to court then that is how you should collect the puppy refund as well. She started to run around the counter screaming give me my money, my store manger then got involved when she realized just how unstable this customer is. I never cursed at the customer, however she did hear me say to my store manager that she is acting completely crazy. I then called my attorney to see how to handle her, she NEVER called her attorney (totally untrue). The client’s mother was with her, however she did not speak English so we simply could not communicate with her. I then decided to try and diffuse this situation and just gave her the check back and asked her to leave the store. I even took back some of her merchandise and gave her a store credit just to make her go away. All the merchandise she bought had perfect expiration dates, she was looking for dates on dry goods ( wee wee pads and other items) this reinforced just how unstable this client was. Saying we discriminated against her because she is Asian is a form of reverse discrimination, our entire client base is people of all ethnicities and races. My attorney will be handling the deformation of character against myself, my staff and my business through legal channels. Ms. Park has posted slanderous statements on the internet without any credibility to her rants. The customer finally left in a calmer manner and the puppy has since been sold to a great home. Pros: The FINEST CUSTOMER SERVICE WE CAN GIVE Cons: SIMPLY CAN""T MAKE EVERYONE HAPPY.....BUT WE TRY !!!!! more

The owner of this pet store ( Raising Rover & Baby ) posts his puppies on ""Kijiji"" a free classifieds website. He posts false prices on here to get you into the store. He has ""teacup yorkshire terriers and maltese"" for $900, when in the store the prices for them are $2000 and up. I would not recommend this place to anyone.\r \r His post is below: \r REAL TEACUP PUPPIES !!!!!!!!\r Price: US $900.00 \r yorkshire Terriers and Maltese.......adorable ...Healthy and REAL TEACUPS........you must see the real deal !!!!!!call us at 212-987-7683.......our website is raisingroverltd....Thank You.......To good homes only Pros: nice selection of unique items for dogs and babies Cons: items are expensive, can not return items (exchange only), did not give me a receipt for my merchandise, post false prices on ""Kijiji"" more

Raising Rover is the best pet store around. I bought my dog there over a year ago and it was one of the best decisions I have ever made. The location is extremely clean and all the dogs seem incredibly\r well cared for and are very happy; They have a great variety of purebreds and ""designer"" mixbreeds. Jeff and the entire Raising Rover staff are very knowledgeable and very willing to go out of their way to accommodate you. I especially recommend getting your dog groomed here; Julie gives a great haircut and is extremely loving with my dog. This store is not to be missed by any dog owner. Pros: Service, Cleanliness, Selection more

RR is THE BEST pet store in nyc. The owners and the staff are fantastic and they have the cutest pet and baby accessories. The puppies in the store are clean and healthy and you can truly tell how much they are loved by the staff. I take my pup to them for grooming , he loves it and I am not crazy worried the whole time I am gone. It is truly a relief to have such a wonderful place in the neighborhood. When I get my second dog, I am headed right to RR. Thanks guys! more

I purchased a french bulldog from Jeff at Raising Rover in 8/07. This store is CLEAN and houses QUALITY pets. They have the cutest pet clothes including sweaters, tee shirts, hats ect.. I would highly recommend this establishment to ANYONE who is interested in purchasing a pet or supplies. Jeff also educated me on ALL aspects of my puppy. To this day, the store has made themselves available for any information in regards to my pet. I would Never shop ANYWHERE ELSE!!!! I love this store!!!! You have to stop by and see all the cute puppies! Pros: Clean, Quality, Service, Education more

ONLY NICE THINGS ABOUT THIS PLACE, BESIDES HAVING ANYTHING THAT YOU CAN POSSIBLY NEED FOR YOUR PUPPIES FROM CLOTHING, FOOD AND TOYS...THE STORE OFFERS GROOMING.\r THE COUSTOMER SERVICE IS EXCELLENT, THE STORE IS BEUTIFULL IT SELF, THE PUPPIES ARE KEPT IN CLEAN CAGES AND OVERALL THEY LOOK AND SOUND HAPPY.\r THIS IS ONE OF THE NICEST PET STORE I BEEN IN NY CITY, ENJOY more