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Puente Hills Subaru

id: 30330335
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17801 Gale Avenue
Rowland Heights, CA 91748

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(626) 626-4800
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Subaru Dealer

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Reviews
( 63 )
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( 3 )

Best

Every aspect of the process and everyone involved were top notch & will absolutely refer.

Worst

Very strange to me that Yelp gives them a 1 star but they have 5 here! They would not sell me a car without buying a $1300 protection plan. The sales manager himself flat out r...

clean and well maintained 5/9/2011

facilities are clean, well maintained, and i especially enjoyed the new car owner workshop they held to explain care and maintenance a few weeks after my purchase. it was very informative and they even handed out a gift bag at the end. more

five stars! 5/6/2011

The staff is friendly, the sales team arent pushy and I felt comfortable with my car buying experience. more

Customer service is great 5/5/2011

Unbelievable store. The General Manager Larry is an outstanding customer friendly person. Very down to earth people. more

Great customer service 5/5/2011

Unbelievable store. The General Manager Larry is an outstanding customer friendly person. Very down to earth people. more

best deal I've ever gotten on a car 5/3/2011

Just purchased my Brand new 2011 Subaru Legacy yesterday through Puente Hills Subaru. I can honestly say it was the best car buying experience ever. Frank was a great non-sales sales person, at no point did I feel any pressure to buy nor did I feel I was getting jipped. They currently have a promotion 0 down $199 per month lease for 39 months. I came in with an upside down loan on my RAV4, so I wasn't expecting to get that deal but I was still hopeful. It took them 20 minutes to run my credit and calculate the buy out price on my rav4. The first quote they gave me was surprisingly low. I didn't spend much time haggling like I usually do when I'm at the dealership. I asked them if they can give me more miles per year on the lease and after a few short minutes with his manager, he was able to accept my request. On top of that, I get 2 years free maintenance on the car... definitely best deal I've ever gotten on a brand new car. Either that, or I've been getting ripped off my entire life. Besides the service.... I LOVE the SUbaru and might even consider my next vehicle to be a subaru again, but I guess we'll see what happens after 3 years. more

Made buying a car easy! 4/27/2011

This is the first dealership that treated me as a person, not as a woman needing her husband to make a decision. I am very happy I made the 40 minute drive to this dealership. Not only is it a beautiful new store, but the guys that helped me were awesome. Brian the manager made purchasing the vehicle very easy. I will recommend all of my friends to Puente Hills. Plus they have huge selections of new cars. more

Made purchasing a car VERY easy 4/27/2011

is is the first dealership that treated me as a person, not as a woman needing her husband to make a decision. I am very happy I made the 40 minute drive to this dealership. Not only is it a beautiful new store, but the guys that helped me were awesome. Brian the manager made purchasing the vehicle very easy. I will recommend all of my friends to Puente Hills. Plus they have huge selections of new cars. more

We knew we made the right choice 4/26/2011

I read some negative comments before I post mine, and I think this dealership has changed ownership a few months ago, and I had a very good experience there. The sales are very friendly and informative. Unlike other dealerships, Puente Hills Subs encouraged us to test drive the car (to REALLY test drive it...), even though we did not show too much interest on getting one. My wife and I were just checking out and why not give it a try? We tested drive the 2011 Tribeca and performance wise, it is almost as good as the MDX but a lot cheaper in price. The finance department was very helpful also, and after a short discussion with my wife, we decided to go for it. We had this car for about a month, and we know we made the right choice. If you had bad experience before, give the new ownership and the new crew a second chance. Most importantly, the Subs is a really good car. more

Great place 4/26/2011

I read some negative comments before I post mine, and I think this dealership has changed ownership a few months ago, and I had a very good experience there. The sales are very friendly and informative. Unlike other dealerships, Puente Hills Subs encouraged us to test drive the car (to REALLY test drive it...), even though we did not show too much interest on getting one. My wife and I were just checking out and why not give it a try? We tested drive the 2011 Tribeca and performancewise, it is almost as good as the MDX but a lot cheaper in price. The finance department was very helpful also, and after a short discussion with my wife, we decided to go for it. We had this car for about a month, and we know we made the right choice. If you had bad experience before, give the new ownership and the new crew a second chance. Most importantly, the Subs is a really good car. more

Excellent, low-stress 4/15/2011

Contacted all of the southern California Subaru dealers via email looking for the best price on a 2011 Subaru Outback. Most of the other dealers were slow to respond, and when they did, it was usually with a so-so price. Logan at Puente Hills Subaru was always very quick to respond to email & gave me the best price up front. Didn't waste a bunch of my time haggling over the price. I ended up ordering the exact car I wanted & brought it home yesterday. This was an excellent, low-stress, car buying experience. Not only that, but this dealership has the biggest inventory around and a nice customer waiting area (handy with kids in tow). I will certainly return to this dealer for future Subaru purchases! more

Responsive, no-stress 4/15/2011

Contacted all of the southern California Subaru dealers via email looking for the best price on a 2011 Subaru Outback. Most of the other dealers were slow to respond, and when they did, it was usually with a so-so price. Logan at Puente Hills Subaru was always very quick to respond to email & gave me the best price up front. Didn't waste a bunch of my time haggling over the price. I ended up ordering the exact car I wanted & brought it home yesterday. This was an excellent, low-stress, car buying experience. Not only that, but this dealership has the biggest inventory around and a nice customer waiting area (handy with kids in tow). I will certainly return to this dealer for future Subaru purchases! more
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Owner Message
  • Why Buy a New or Used Subaru from Our Los Angeles Area Dealership? Why Should You Choose Puente Hills Subaru? Puente Hills Subaru is the leading dealership for new and used Subaru vehicles in the entire greater West Los Angeles area. What Makes Puente Hills Subaru Different from Other Los Angeles Area Dealers? Inventory Customer Service Honesty, Integrity, and Transparency Express Service: 95% of our repairs are same day service, including Airbag Recalls Beautiful Facility Los Angeles Subaru Dealer - Finance Options to Help You Afford Your Dream Car

Additional information
  • Hours: sunday: 10:00-20:00, monday: 09:00-21:00, tuesday: 09:00-21:00, wednesday: 09:00-21:00, thursday: 09:00-21:00, friday: 09:00-21:00, saturday: 09:00-21:00
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