Public Motors of Orange County

Motors at any time, either verbally or in writing, or by any communication on the internet." I refuse to sign anything that say that as I am "very satisfied with the way Public Motors handled the transaction" - a matter that is only semi-resolved and only because I involved the BBB. And I do not want to remove anything I have written about this company because it's truth (not slander or disparaging) and others should know what they did by having a record of it on the BBB or other places that asks for reviews of the company. I am very sure I am not the only one who this has happened to - others just probably never questioned the extra cost or thought it was necessary as well. As a result of signing the form they sent me I would have to agree to remove the google review that I did on their company as well as this complaint. So the way I look at it, they told me they would pay me the $16 and offered me a tank of gas, not as an apology, but rather as a way to shut me up. When I wrote and asked Sally about it, saying that no one told me at any point that I would need to sign something like this, she told me it was a generic form they use as a settlement agreement. If that is the case, they should have told me I was going to have to sign something like that, but 2 phone calls from the general manager and several emails back and forth with the customer service manager and no one said a word. I asked her to have BK, the general manager, call me to discuss this further. That was a week ago and no one has called me to discuss this. I can only conclude that they do not want to completely fix this situation of my husband and I being lied to by several people in their company, most directly the finance manager. That is very poor customer service on their part. This company has bad business practices. I wish I had read reviews before I had gone there. more

I'm looking for a 6 ciilinder sport car. Less than $ 7000.00. \r Alfa romeo, fiat, porsche (?), mustang (?), corvett (?), or other. more

CONSUMER BEWARE!!!! This is an extremely corrupt and unprofessional business establishment. They post cars for sale on the internet that are not actually for sale just to get you down to their business. The prices are NOT accurate. THE EMPLOYEES ARE SCAM ARTIST. They attempted to sale me a car, accepted my offer, approved my credit and in the middle of asking me how many years I wanted to finance the car for another CROOK approaches me and tells me the car is sold to someone else even though we were the only people looking at the car. Do not waste your time, gas or money with these UNPROFESSIONAL CROOKS!!!!!! more

DO NOT RECOMMEND: I would give this scam operation no stars if it were an option. They flat out lie and then verbally abuse you if you do not buy a car from them. Their cars are seriously overpriced and their model seems to be bait and switch. You will not find any cars on their website actually on their lot. more

These people are RUDE, RUDE, RUDE!!!! The lady at the front desk was absolutely condescending and treated me like I was a moron. Really, who has a masters degree? Because I know you don't! Do not be fooled by these jokers. Even if the price says ""Bidding price... 8900"" and you show up with 9000 you will not get the car for 9000. Go somewhere else where you will be treated better. Give your money to someone who doesn't treat you like crap! more

Definetly check the BBB on Public motors for a more accurate complaint statistic, they are on alert for a large amount of complaints. more

Check out the LA Better Business Bureau website to see details of the 96 complaints received over 3 years - think I'll stay away. more

I just bought my Mercedes from Public Motors in Santa Ana. Greatest deal I found in OC. Great friendly staff. My wife and I felt really confident. The place is awesome. we love the car. I had it checked out this morning by a Fletcher Jones Mercedes Benz and the car is perfect. A+ thank you PUBLIC MOTORS. more

These people are LIARS! We drove from Big Bear for a car that they said WAS there I called 3xs before arriving. Each time they said yes the car ""is here."" I GET THERE AND THEY said it just sold, another sales person says ""outside"".. that it sold a week prior, but he could help! What..get the car back here? more

With this being my first car buying experience I have to admit i didn't know what to expect. Abel smoothed everything over. He was personable and knowledgeable. He was concise with details but met us on our level with our two little twin girls. Honestly? I'd buy from Abel anytime. Amazing customer service. more

Everyone gets scammed on occasion, and most people are aware that used car dealers are rarely honest. Be real. It's a business. So, it gives me great pleasure to NOT be as cunning and skillfully deceptive as OC Public Auction in Santa Ana. Yes, I am stupid. I am stupid for placing some faith in these guys, and, now,... I have no money to pay for the repairs necessary to get my ride back to the safety standards from when I originally signed the contract. These guys ripped me off for everything imaginable, including the windshield wipers. I brought my 2002 Ford Mustang in for them to readjust the steering wheel. They kept it overnight. They surreptitiously replaced the windshield wipers, put the wrong sized brake rotors (which are not covered under warranty), and replaced the engine. IT was a sports car, now it is merely a money pit. And I am a starving college student with no money and no job, and thus, ...I am in a bad situation, in an unsafe vehicle, with no means to remedy the situation. Why? Because I bought my car at OC Public Auction in Orange County. Thanks guys! They should be in jail, not business. more

When I first walked in I did not expect to feel so comfortable. I'm very glad everyone was very honest and up front, I'm happy I came here! more

Good services. Robert was great he really worked with us and had patients with us and walked us through the whole paper work. Thanks. more

Marco, my sales was cool, friendly, and very helpful. The sales Mgr did everything they could to make sure to get a good deal. Thank you to Public Motors, for your service to me. more

Sales rep was excellent, explained differences between cars, warrantys. Very hospitable and aware of our care and needs. Next time I want to buy a car will definitely come back to Public Motors. more

Thank you to Marcos for helping me to get the right price on my GMC Yukon. more

Great place to buy a car. Abel very good salesman. I appreciate all his help @ Public Motors. more

I would bet all of the positive reviews are written by their own employees. This place is a joke! They advertise vehicles with a sale price on auto trader. When you go to buy it they say thats not the price. Its the starting bid! LOL what? No you have the vehicle advertised at a price, no no no were an aution company and thats the starting bid. Plus 5% of the selling price plus this fee and that. Its a real scam stay away! more

I like the service given to us by Public Motors because they were true and gave us the extra service we have asked for such as console, antenna, trunk and scratches repair. We may come back for a future service or maybe the next car. Thanks to the big help from Maria and Mr. Yasser. more

You guys are super friendly and I like the no haggling! We like this place & we will bring our friends here. more