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Public Motors of Orange County

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2114 E 1st St
Santa Ana, CA 92705

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(714) 972-2500
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Used Cars, Trucks & Vans

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Automotive

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Public Motors of Orange County - Santa Ana, CA
Reviews
( 156 )
( 1 )
( 1 )
( 1 )
( 19 )

Best

I just bought my Mercedes from Public Motors in Santa Ana. Greatest deal I found in OC. Great friendly staff. My wife and I felt really confident. The place is awesome. we love th...

Worst

Check out the LA Better Business Bureau website to see details of the 96 complaints received over 3 years - think I'll stay away.

Everyone was wonderful. Thanks!? 8/23/2010

Everyone rocked! Candice was wonderful!! Made buying very easy more

Very nice and helpful 8/16/2010

He was very polite and thorough. Stefan and Juan were both very nice and helpful. more

Friendly staff 8/9/2010

Good service. Friendly workers who explain and answer my questions. more

Great service. 8/2/2010

Customer assistance/help was real good to us. Great service. more

Pleasant experience. 7/27/2010

It was a pleasant experience. This is the first time we attended an auction. The staff members made it easy for us. more

We got what we asked for 7/26/2010

The salesman that helped us wasn't pushy and we actually got what we asked for. more

Good service each time? 7/23/2010

Very friendly service and they are so helpful more

Very good experience. 7/20/2010

Great experience. Very knowledgeable and sharp people! more

Will recommend?? 7/13/2010

I was very happy to find my friend Marco and he helped me to buy my car. He is very helpful. I will recommend to my friends? more

Good job! 7/13/2010

A very pleasant experience, good job. more

Bad Experience 6/19/2010

DO NOT ever think of buying a car from here!! The do not answers to your queries. I was lucky enough not to break a deal with them. Later, I saw these reviews and tried to relate with my experience. The vehicle these guys showed to me was hardly driven 1k miles in past 4 years and the vechile had been in auction for past 4 yrs, when I asked abot the details and the salesrep had no answer. Still, this guy tried to convince me and talked about the finance etc. I just walked out!! Cons: Selling bricks at the price of Gold more

All in all the service was wonderful. 4/4/2010

The sales team was very knowledgeable with products and services available for those with less than perfect credit. I would definately refer family, friends, and colleagues to Public Motors. They have found a repeat customer in me by providing exceptional service. more

good service 4/3/2010

thank you for your good service more

Worst Dealer ever. 3/18/2010

WOW. I am truely amazed at this post. Mainly because its the EXACT same thing that happened to me. Bought a 02 Ford Explorer, The day after i bought it i was driving down the highway and the Check Transmission light came on. I went through a whole ordeal where they had not processed the paperwork for the warranty, and actually had the balls to tell me that i had to pay the deductable. . Sally has to be the worst when it comes to customer service, she is always ""in a meeting"" or ""on a call"" or they just put me through to her Voicemail and i never receive a call back. I Moved from california to MN and sure enough the transmission went out again! . They say you can name your price and they will call the bank and see if they will accept it. I named my price just a little low, the bank supposedly accepted it. we started the paperwork, I had to transfer money in my bank account to pay the Down Payment, and we look at the paperwork and its $1000 OVER what the sticker price was. When i asked them about it. they replied with ""Well being that your not paying cash for the car you cant get the lower price."" Worst company ever. Pros: They are Best at Having the Worst Customer Service. Cons: They never return calls. more

AVOID AT ANY MEANS!!!!! 3/3/2010

False advertising, unsafe vehicles, ridiculous lies, unwillingness to help with their problem vehicles. Bought on 03/01/2010 and transmission went on 03/02/2010 in less than 100 miles. Bought an extended warranty only to be told we are not in the system and it's a pre-existing condition. DO NOT EVEN SET FOOT ON THIS POOR EXCUSE FOR A USED CAR LOT. Dishonest, false everything, they claim a 115 point inspection but it's more like a 5 point look over. Save your money, time and possibly your life...DO NOT GO TO PUBLIC MOTORS in SANTA ANA. They don't even return phone calls until you notify the police of their fraudulent activity. AVOID AVOID AVOID!!!! Cons: Crooks more

Thank God for online reviews!! 2/17/2010

I was considering buying a car from public motors in OC until I read all your reviews here. Thanks to your input I don't have to waist my time and get frustrated with these pushy sales people like the rest of you did. Thanks for the heads up! Pros: None apparently Cons: Scam! more

Dont even think about it 11/24/2009

never buy anything from them, beside everything that everyone else said(which is true), they are very good lairs, all they want is your money. be aware, the cars they sell are not even safe to drive. i bought a car when i asked they said they have checked everything for the safety, it was not even 2 weeks from the day i got the car that the break started failing..... for real!!! in the highway!!!! i bought a 2004 volvo with only 70 k mileage.now they dont even answer my calls, i had to drive there to be able to talk to them, and after i talked to them and saw their reactions which was very insulting, i'm coming home with a broken car. so DO NOT DO NOT DO NOT BUY A CAR from them no matter what even if they give u a car for free still does not worth it. Cons: they car brock down 2 weeks after i bought it more

IT'S FALSE ADVERTISEMENT. 9/28/2009

A lie that at best wastes one's time, and that may cost you a lot of money too if you are not quick on your feet! Pros: NONE! Cons: Last thing you want when trying to buy a used car is a lie. more

save yourself the time and agony 8/28/2009

As a recent college grad in dire need of a cheap & reliable car, i was attracted to OC Public Motors beacuse of their economic prices that they so heavily advertise online. I was discouraged after reading the reviews and seeing their 1/5 rating on here, but still curious nonetheless. I decided to make the journey up to Santa Ana and check it out. Cons: everything more

Bad Business 3/17/2009

I bought a car for 13000+ which I thought I have a good deal as I was thinking that they are own by the government because of the name. unfortunately when I surf and went to the dealer it cost only 7500+. They informed me that they will get me back my warranty a 1100 refund if I signed the contract for financing. Until now it was only in words and they don't even answer the phone or call you back. I think this is their MO. BE CAREFUL AND IF I'M YOU DON'T EVEN GO TO THIS PLACE OR EVEN VISIT THE SITE. IT'S FALSE ADVERTISEMENT. IF YOU HAVE A PROBLEM CONTACT ME SO WE CAN HAVE A CLASS ACTION AGAINST THIS COMPANY. Pros: no pros Cons: all negative more
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