Precision Heating & Air Conditioning

If you are in the Central Texas area and need A/C or heating work done, call these guys -- Precision Heating and Air. Joe Strazza and his crew did a GREAT JOB!! He is knowledgeable of the units/products offered. He gave us a fair quote for a new system and had great patience to answer all my questions. The office staff handled 99.9% (they could not sign my name) of the paperwork for the rebate(s) -- manufacturer, local, and with the IRS. They climbed into the attic, checked all duct work and went through each room to inspect and reseal all vents as needed. They cleaned up everything inside and outside. Even though we contracted to have the unit to be installed 3 days before Christmas, they came through without fail, did all work within the promised timeframe. It has now been almost 6months with the NEW unit, and it has proven its worth as it has been through the winter and now tackling the Texas Summer. We have had time to compare and have seen the $AVING$. Having to buy a new central Heating and Air unit for your home is a big investment, I would sincerely recommend Precision Heating and Air of Austin. more

I LOVE this company. They came out on an emergency basis when my AC stopped. They spent an entire day installing new equipment. They never stopped for lunch or breaks until the job was complete. VERY impressive! And they came to Wimberley when others would not. ! more

I LOVE this company. They came out on an emergency basis when my AC stopped. They spent an entire day installing new equipment. They never stopped for lunch or breaks until the job was complete. VERY impressive! And they came to Wimberley when others would not. ! more

Our business Air Conditioner system failed unexpectedly this week. We called Precision and they promptly came to the office and determined that our 23 year old system had kicked the bucket. Joe Strazza of Precision determined that our system had froze up and that we had a leak in the freon line as well as other issues. The old system had accumulated a significant amount of water and had began leaking badly. Joe gave us a fair quote for a new system and we had their crew install a new Carrier Heat Pump. The crew worked diligently to pull out the old system and install the new unit. We appreciate Precision's work ethics and integrity and their promptness to fix our issue. I would recommend Precision for your A/C& Heating needs and I will continue to use them goinf forward. more

Our business Air Conditioner system failed unexpectedly this week. We called Precision and they promptly came to the office and determined that our 23 year old system had kicked the bucket. Joe Strazza of Precision determined that our system had froze up and that we had a leak in the freon line as well as other issues. The old system had accumulated a significant amount of water and had began leaking badly. \r Joe gave us a fair quote for a new system and we had their crew install a new Carrier Heat Pump. The crew worked diligently to pull out the old system and install the new unit. We appreciate Precision's work ethics and integrity and their promptness to fix our issue. I would recommend Precision for your A/C& Heating needs and I will continue to use them goinf forward. more

This company just wasted half my day and eventually said that they will pass on the service call!! I am a condo owner and the HOA requires proof of insurance before they let AC repairmen on the roof. I asked the girl at Precision to fax them proof of insurance, and she asks me "what kind of insurance?" ... well, obviously not your personal health insurance. I asked her to call and talk to the HOA management company directly and she refused. After playing phone tag for half a day, I provided Precision with the fax number and the details of what insurance info they needed to send. What do they do in the end? They pass on the service call!!! These people do not want money, apparently, and are not willing to go out of their way to help their customer. more

This company just wasted half my day and eventually said that they will pass on the service call!! I am a condo owner and the HOA requires proof of insurance before they let AC repairmen on the roof. I asked the girl at Precision to fax them proof of insurance, and she asks me "what kind of insurance?" ... well, obviously not your personal health insurance. I asked her to call and talk to the HOA management company directly and she refused. After playing phone tag for half a day, I provided Precision with the fax number and the details of what insurance info they needed to send. What do they do in the end? They pass on the service call!!! These people do not want money, apparently, and are not willing to go out of their way to help their customer. more

I called them yesterday evening and they had someone come out today to do the work. The tech was great, honest about expectations, and worked fast. I highly recommend and will use them again in the future. more

I called them yesterday evening and they had someone come out today to do the work. The tech was great, honest about expectations, and worked fast. I highly recommend and will use them again in the future. more

This company knows service and how to get the job done. We received service on the same day we called and on our schedule. The service technician was knowledgeable and polite, we never felt pressured to purchase something we didn't need. The next day we had a crew at our house installing two new units and working hard until the job was done. Great job!! more

This company knows service and how to get the job done. We received service on the same day we called and on our schedule. The service technician was knowledgeable and polite, we never felt pressured to purchase something we didn't need. The next day we had a crew at our house installing two new units and working hard until the job was done. Great job!! more

I called on a Sun and they quoted me 2 hours that they would be out to the house. Joe S. Came out and before the 2 hours. He was in and out within 20mins. Really good service more

I called on a Sun and they quoted me 2 hours that they would be out to the house. Joe S. Came out and before the 2 hours. He was in and out within 20mins. Really good service more

Wow. Emailed on a Sunday morning, got a call about 20 minutes later, a couple hours later they came out and diagnosed the problem. Monday morning at 10am Drew & crew were there ready to install, by 11 I had nice cool air flowing through the house. Yup. All of that happened within 24 hours. Nice job guys!! more

Wow. Emailed on a Sunday morning, got a call about 20 minutes later, a couple hours later they came out and diagnosed the problem. Monday morning at 10am Drew & crew were there ready to install, by 11 I had nice cool air flowing through the house. Yup. All of that happened within 24 hours. Nice job guys!! more

On a Thursday night recently my entire A/C unit went out. After sleeping the night with the windows open and the fans on I awoke and started calling HVAC companies. I was scheduled to go out of town Friday afternoon for the weekend for a wedding Saturday, so needless to say time was of the essence. After calling several companies only one was able to come out that day (albeit several hours later). Then I stumbled upon Precision. I called at 4pm on Friday and had a technician at my house by 5. He was very professional, and explained what would need to be done to replace the unit. This particular system that was being replaced was 20+ years old, and the technician was very knowledgeable about the updates that would have to be done to bring a new installation up to current code. He was also VERY willing to work with me on price and was actually able to beat the other estimates I had received. Best of all he was able to schedule an installation for 8am the next morning, enabling me to make the Saturday wedding. The installation crew showed up promptly (more promptly in fact than the person who I had house-sitting for the weekend) and were very polite and professional. When I returned on Sunday everything was installed and there was no sign of mess. Bottom line: I called at 4pm Friday and had a crew installing Saturday morning. On top of that the customer service and professionalism was top notch, and the price was as good or better than others. I'm extremely satisfied and have no hesitation at all recommending Precision to anyone looking for HVAC service or replacement. more

On a Thursday night recently my entire A/C unit went out. After sleeping the night with the windows open and the fans on I awoke and started calling HVAC companies. I was scheduled to go out of town Friday afternoon for the weekend for a wedding Saturday, so needless to say time was of the essence. After calling several companies only one was able to come out that day (albeit several hours later). Then I stumbled upon Precision. I called at 4pm on Friday and had a technician at my house by 5. He was very professional, and explained what would need to be done to replace the unit. This particular system that was being replaced was 20+ years old, and the technician was very knowledgeable about the updates that would have to be done to bring a new installation up to current code. He was also VERY willing to work with me on price and was actually able to beat the other estimates I had received. Best of all he was able to schedule an installation for 8am the next morning, enabling me to make the Saturday wedding. The installation crew showed up promptly (more promptly in fact than the person who I had house-sitting for the weekend) and were very polite and professional. When I returned on Sunday everything was installed and there was no sign of mess. Bottom line: I called at 4pm Friday and had a crew installing Saturday morning. On top of that the customer service and professionalism was top notch, and the price was as good or better than others. I'm extremely satisfied and have no hesitation at all recommending Precision to anyone looking for HVAC service or replacement. more

I have lived in Austin Texas for 25 years, and have had experience with working with a few HVAC companies over the years. I fully understand that there are parts of my heating and air-conditioning system that are just going to break down over time but I have NEVER had an experience as good as the one that I had with the great folks at Precision. My AC compressor had a short that made it inoperable and when I checked on Twitter and asked my friends about AC repair recommendations in Austin, I had a couple of very close friends tell me that it would be a mistake not to call Precision Heating & Air. I called at 7am on a Saturday morning, and they had a service technician (Nick) to my house by 8:30 that morning. He showed me where the issue was instead of just telling me that there was something wrong with it and gave me options toward getting it resolved that best suited my wants and needs. I decided to replace the entire system with a Carrier Infinity system. I felt good about my investment because it was made clear that Precision is a Carrier "factory authorized dealer", and that the factory itself actually backs Precison's work. The install crew (Drew and Obie) arrived on Monday promptly at the time that we scheduled to have the work done. They were very cautious with my belongings in my house and went so far as to put drop cloths over my carpet and clothes, as the attic entrance is in my master bedroom closet. Drew has a vast knowledge of the work that he does and was very accommodating to the many questions that I had pertaining to the work being done. After the job was done, the work looked great. Because I had my full system replaced and live in the city of Austin, I had to have a city-inspector come check the work that was done. I was blown away when the inspector actually told me that it was some of the best looking work that he'd seen done. The workers made it clear that they take much pride in their work, but it was the icing on the cake to hear an outside source tell me that he could see that they'd gone above and beyond. 5-star work from 5-star personalities. more

I have lived in Austin Texas for 25 years, and have had experience with working with a few HVAC companies over the years. I fully understand that there are parts of my heating and air-conditioning system that are just going to break down over time but I have NEVER had an experience as good as the one that I had with the great folks at Precision. My AC compressor had a short that made it inoperable and when I checked on Twitter and asked my friends about AC repair recommendations in Austin, I had a couple of very close friends tell me that it would be a mistake not to call Precision Heating & Air. more

I called at 1pm when our A/C stopped working. The owner Joe said he would get someone out right away to start working on it. Nick Uzer showed up 20 minutes latter and started diagnosing our problem. Turned out to be a motor. How he just happened to have the motor we needed on his truck is beyond me. Nick -a true professional -had in fixed and cooling with in 50 minutes. Amazing...we are so glad our business called Precision Heating and Air. more