Porsche Downtown LA Service

After Beverly Hills Audi service closed its doors, I took my car to Downtown LA Audi for service, and have regretted it ever since. If you value your car, don't take it here. Why? First, they allegedly gave my car an annual service, and supposedly filled it up with oil, but after less a year since my service, and having driven my car for only 2,500 miles and no leaks, it's out of oil!!! NEVER before have I gotten this service light on my car. The only conclusion I can draw is that they never filled the car with oil like they claimed. Second, they failed to properly attach a part on my car (I'm not technically savvy, so I don't remember the name of it), but because of this, it fell into my air conditioning unit and broke it! So I had to take the car to Rusnak in Pasadena to get it fixed, which, if I didn't have my Easy Care warranty, would've cost me over a $1,000. Bottom line, the service representative/advisor at Audi LA was very personable, but the facts show that the actual service was lousy (and worse, expensive based on what I had to pay to fix their bad service). I'm definitely never taking my car there again. I work less than a mile from Downtown LA Audi, but I'm going 15 miles out of my way to take it to Rusnak Pasadena from now on. more

I get my 2003 Audi serviced at Audi of downtown Los Angeles. Unfortunately, EVERYTIME I get work done at this location, which is NOT CHEAP (even a simple service), I have to return to them within a few days due to a new problem that arose during the time that they had my vehicle. I truely believe that they are creating new problems with my vehicle to get me to return for additional repairs. EVERYTIME I take my car back to them with the new problem that they created, they claim that the new problem had nothing to do with the work that they did. This has occured on more than eight occasions. They know me by name at this dealer, because I'm there so much. I have spent over $2000 with them in less that two months, just to continue having problems. Pros: NONE Cons: They need better Service Technicians more

after the expensive ($330+) 60,000 mile service, i was told that all fluids and filters had been replaced. to my surprise, the oil warning light came on less than 2000 miles later. even more surprising, when the oil was drained it came out in CHUNKS. likely hadn't been changed in something like 10000 or more miles. other fluids were low, filters were in bad shape. what's worse, this was the third bad episode i'd had with them, out of maybe 7 visits. should've learned my lesson sooner. more