After Beverly Hills Audi service closed its doors, I took my car to Downtown LA Audi for service, and have regretted it ever since. If you value your car, don't take it here. Why? First, they allegedly gave my car an annual service, and supposedly filled it up with oil, but after less a year since my service, and having driven my car for only 2,500 miles and no leaks, it's out of oil!!! NEVER before have I gotten this service light on my car. The only conclusion I can draw is that they never filled the car with oil like they claimed. Second, they failed to properly attach a part on my car (I'm not technically savvy, so I don't remember the name of it), but because of this, it fell into my air conditioning unit and broke it! So I had to take the car to Rusnak in Pasadena to get it fixed, which, if I didn't have my Easy Care warranty, would've cost me over a $1,000. Bottom line, the service representative/advisor at Audi LA was very personable, but the facts show that the actual service was lousy (and worse, expensive based on what I had to pay to fix their bad service). I'm definitely never taking my car there again. I work less than a mile from Downtown LA Audi, but I'm going 15 miles out of my way to take it to Rusnak Pasadena from now on.
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