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Planet Ford

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20403 I H 45
Spring, TX 77388

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(281) 355-3622
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Reviews
( 33 )
( 13 )
( 1 )
( 0 )
( 3 )

Best

nice dealership and reasonable price for the truck. better review of closing costs would be appreciated.

Worst

BAD, VERY BAD. NEVER GOING BACK. READ MY ENTIRE REVIEW....The dealer now writes a reply to my review like they are really concerned that I was not satisfied with the bad treatment...

Satisfied! 3/25/2012

Ron Stewart and Damon Moore went above and beyond to make sure i received the best deal and that i was completely satisfied with my purchase. more
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Gracias 3/13/2012

Me gusto el buen trato y de todo el euipo feliciddes. more
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BAD, VERY BAD. NEVER GOING BACK 3/11/2012

BAD, VERY BAD. NEVER GOING BACK. Why are there so many one line good reviews? Is it possible that the employees are writing the positive reviews? I believe the employees have been told to bury the real bad reviews by writing lots of fake good reviews. All other review websites have poor ratings for Planet Ford. The Better Business Bureau is loaded with their problems. They are playing games and tricking customers. My experience was horrible. They tried to add on things to my contract without my knowledge. They tried to add on a thing call the "Customer Benefits Package". This was nothing more than another way for them to extract money from me. You get NOTHING but a $6 oil change for the price of the Customer Benefits Package, which in my case was $475!! Trust me ... more
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The Best! 3/5/2012

Went above and beyond expectations. Scott and jason were the best. more
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Recommended! 3/3/2012

Very professional sales approach. Don Morgan is an excellent salesman. Eddie Fullen, Sales Manager, also is very professional and effective. Their sincerity and obvious commitment to customer service influence my decision to select the MKX rather than other vehicles that I considered. more
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recommended!! 3/2/2012

The staff over at Planet Ford are knowledgable at what they do and go the extra mile in helping you and are edicated to getting you in a new car. more
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Recommended!! 2/27/2012

quck to the point excellent service! more
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The Best!! 2/22/2012

The help I received for everyone at Planet Ford was the best! more
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Thank you! 2/22/2012

Noel was great made buying my new escape very easy and painless thanks so much planet ford more
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Satisfied with the Service 1/31/2012

Roosevelt was honest and I was satisfied with my car buying experience. more
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Thanks 1/30/2012

Great sales and finance staff!! Long wait though (3 hrs). more
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Awesome! 1/28/2012

Awesome customer service and knowledgeable employees. more
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Great service! 1/28/2012

The people here are super friendly and were extremely helpful!!! I will definitely be coming back. more
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Great experience @ the Spring Planet Ford 1/28/2012

I went to the dealership after I found a good deal on the internet, called them to verify they had the vehicle and the price was correct - went to the dealership.....and it was all true ! Clennon and Francis were really great ..... honest, kind, delivered everything they said they would ..... the F&I guy, Ed was also great..... cancelled my warranty the next day and he was smiling while he got me a great APR & low payments as well as no payments until April..... all 3 were very impressive and I am not easily impressed! I have looked at reviews for the Humble Randall Reed and they are not in the same class as the Spring store...... love my 2012 Ford but it is my FIRST Ford....I usually get Mazda, Toyota, Hyundai anything but Fords.... I love it and I hope it turns out to be a great purchase! And truly was so surprised at the integrity of my sales people !!! That's difficult to find in this day and time. KC more
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Wonderful Team 1/27/2012

Great service department. That is why we bought here. Between Greg Williams and Sal make a great team. more
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Thanks 1/25/2012

Process needs to be shortened...here for 6 hours. All Planet Ford employees were very helpful and courteous. more
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Superb 1/24/2012

These folks do a great job! Keep up the good work. more
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Fast 12/22/2011

Good service and fast. In and out in no time. more
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Nice people. Good service 12/6/2011

Nice people. Good service more
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Great deal 11/29/2011

Got the deal that I wanted. The employees really worked with me as a first time buyer. more
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