Pioneer Techs

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21145 FM 529 Ste 1101
Katy, TX 77449

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(281) 856-8008
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Pioneer Techs - Katy, TX
Reviews
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Best

We have never had to have our computer serviced before so I was not sure what to expect, however, I am very pleased with Pioneer Techs! Diorge was at our house within hours of my...

Worst

All reviews seem positive

Liquid cooled systems 3/4/2009

First time going outside with an issue with my computer (30 years working with PC's). I chose Pioneer Techs because at first glance I thought they actually specialized in liquid cooled systems. They don't but he handled like a pro anyway. The issue ended up being nothing more than me miss reading a plug wire but the service I got was first class. I would use them again in blink of an eye (although it is a hassle to get to from house...worth the trip though). Pros: I can think of a whole lot of them. Cons: Far...for me more
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VERY pleased with the service! 2/19/2009

We have never had to have our computer serviced before so I was not sure what to expect, however, I am very pleased with Pioneer Techs! Diorge was at our house within hours of my call and due to the nature of the problem had to take the computer back to the shop. It was ready very quickly and they delivered it back to us within a few days. Diorge was very friendly and offered different options for us as far as the repairs and that made me feel very comfortable that we were able to make the decisions rather than be told what we 'had' to do. We will definitely use them again should another issue arise. :) more
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GREAT SERVICE 2/3/2009

We have used Pioneer Techs (Diorge Tavares) several times and have never had to wait more than a couple hours for their technician to arrive. They even serviced us remotely at a much-reduced cost to us, and the problem was solved within an hour. I highly recommend them! Pros: Immediate response, knowledgable more
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Best Service In Katy, Tx, And around Texas! 1/28/2009

I was having a major problem with my computer. I called Pioneer Techs and Diorge(Technician), answered my call immediately. I was relieved to find out that I would not loose my data. The price was the lowest price I have ever seen. I have benefited more from Diorge's service than I would from calling the dealer and getting a new computer at Walmart. I love having Diorge working on my computer! Thanks Diorge. more
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Best computer repair service 1/24/2009

I called Diorge after looking online for a computer repair shop. He gave me a quote over the phone after I told him the problem I was haveing. Two days later ( just over the weekend ) it was fixed and he evan went out of his way and ran an extra test on my computer no charge. Best service highly recomend.... more
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So Reliable 1/13/2009

A friend referred Diorge to us and we have been so happy with his service. He always comes when he says he will and has solved some very challenging problems we have had with our new Dell laptop. He also networked our office and home computers which are located close together, but not in the same building. One of my favorite things about Pioneer Techs is that they are able to remote into our computers to fix the not-so-complicated problems we have when our computer skills suddenly take a vacation! more
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Best computer service in town. 1/9/2009

Pioneer Techs has been a blessing to us. I have a newly purchased laptop from Dell. Everytime I called for their service I had more problems than I started with. Diorge did a complete computer scan and corrected all of the problems that the Dell technicians put on my computer. His prices are unbeatable and is service is the greatest. Pros: Great service and prices; very knowledable. more
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At last - A computer repair service you can trust 1/4/2009

Pioneer Techs is the best! My wife and I have always dreaded the days that our computers quit working. Finding someone who we could trust with access to the personal and financial info stored on our computer and also repair the problem at a reasonable cost has been a major challenge. more
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Honest, affordable, efficient, reliable service! 1/4/2009

I used Pioneertechs a few years ago and was amazed at the service, honesty, and affordability. When I had computer problems again, I searched for the same company. Again, I received the excellent, prompt, efficient service that I received before. Most importantly, Diorge is trustworthy. I hope I don't need computer service for awhile, but I'll always come back to Pioneertechs. Pros: The best more
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great service 1/2/2009

this person who works for pioneer techs was a very honest person because he did a diagnostics test for our computer and said that everything is alright and you don't have to do pay any money but one time we had the geek squad come over and said that if you want me to fix it your going to have to pay like 300 dollars so thats why is some things wrong with your computer call pioneer techs. more
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Diorge saved my baby! 1/1/2009

I called Pioneer Techs because my notebook could no longer find my wifi signal in my house and I was sick! Diorge responded so quickly to my call and came over to pick up notebook just as fast. He found out that there was a common problem with my particular HP and not my wifi signal. He handled all of the stuff that would have been a headache for me, such as mailing the notebook back to HP and following up to make sure they made the proper corrections. The bad thing was HP had messed up something else where my notebook wouldn't even turn on and Diorge sent it back to them and made sure they fixed that, too! The best thing about all of it is that Diorge didn't overcharge me and the price was extremely fair. I would definitely recommend Pioneer Techs to anyone having a problem with their computer...laptop or pc! Pros: Efficient, fair pricing, and courteous service. more
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Fast Reliable Service 12/29/2008

I called on a Sunday afternoon when my computer stopped working. Even though they were closed I recieved a phone call later that afternoon. The customer service was great. They quoted me a price and explained everything that would be done to fix my problem. My e-mails and phone calls were promptly answered. Pros: Prompt, Reliable more
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Amazing service 12/23/2008

Diorge was amazing. He was very friendly and knowledgeable and fixed our problem remotely with no inconvenience to me. The problem turned out to be more complex than we had originally thought. He wasn't satisfied with partially correcting the problem and he ended up finding the solution. He was nice enough to give us a flat rate so it ended up being very cheap. He fixed all the screw-ups of the last computer guy that came to our house. I'll never go back to that old way. I'll definitely use pioneer techs again if we're ever in need. Pros: remote service more
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Great Service 12/11/2008

This was a very good experience. Diorge picked up the computer, diagnosed the problem within a day, sent me an email with the quote for repairs and made the repairs within 24 hours of my sign-off. Would definitely use this business again. Very efficient and fully explained problem with email and phone call. more
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great service 11/28/2008

With just one phone call, pioneer techs were able to fix my problem. They took control of my computer via internet, found the problem, and fixed it within 30 minutes. The price was very reasonable and the tech was very helpful. Great customer service. I highly recommend this company, more
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Very knowledgeable in computers- expert 11/9/2008

Very Knowledgeable, no hesitation in trying to figure out what was wrong with my laptop. I already know for a fact ,that if I need any further assistance with any computer in my household I will call this company. Price was reasonable in comparison to what I had been quoted at other places. I am very, very satisfied. Pros: Flexible more
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great 10/31/2008

quick, helpful, and knows what they are doing. we like that they can mirror your computor and make repairs without having to come to your home more
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Fast, outstandingly competent technical support, great communication skills, very fair prices. Highly recommended. 10/31/2008

Diorge at Pioneer Techs is a flipping genius. I am in tech support myself, but when something goes over my head, there are a couple people I turn to. With this most recent problem, even they were stumped. I contacted Diorge and enlisted his services, and within minutes, he had diagnosed the problem and it is already fixed! If you don't have time to mess around, and just need something fixed fast and fixed right, contact Pioneer Techs. I am pleased with every aspect of my transaction and so glad to have a months-old problem finally resolved. Highly recommended! Pros: Friendly, competent, knowledgable, fair, intelligent, articulate, personable more
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Computer Guru 7/1/2008

Highly reccomend this place! Mister Miyaki (my laptop) was being mean--wouldn't let me access the Internet and simple Word documents were taking FOREVERRRR to load. Almost went to Geek Squad, but I decided to try Pioneer Techs instead. Glad I did! Diorge had everything fixed the next day at a reasonable price. He was prompt and most important genuine--he fixed only what was needed and didn't try to scam me into buying extra bells. Hopefully, Mister Miyaki won't give me lip in the future, but if he does I will certainly take him back to Pioneer Techs. Pros: Reasonable price, quick service, genuine Cons: The office is in the boondocks more
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Great in-home computer service 6/1/2008

Highly recommend. Diorge was prompt, professional, knowledgeable, and fair. I'd certainly use him again. more
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Editorial

  • Experienced, certified and friendly technicians offer on-site, drop off and remote computer repairs for the Katy, Texas and western Houston areas.

  • 12/18/2007 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-8pm Sat 8am-6pm
  • Payments: Visa, American Express, Discover, Master Card
  • Neighborhoods: Settlers Village
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