We have never had to have our computer serviced before so I was not sure what to expect, however, I am very pleased with Pioneer Techs! Diorge was at our house within hours of my call and due to the nature of the problem had to take the computer back to the shop. It was ready very quickly and they delivered it back to us within a few days. Diorge was very friendly and offered different options for us as far as the repairs and that made me feel very comfortable that we were able to make the decisions rather than be told what we 'had' to do. We will definitely use them again should another issue arise. :)
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