Philip M Sobo DDS PA

I WENT TO DR SOBO DESPITE READING THE BAD REVIEWS PRIOR TO MY VISIT WITH THE INTENTIONS OF FORMING MY OWN OPINION ABOUT THE DR AND/OR PERSONAL EXPERIENCE. WHAT A MISTAKE! I WENT IN FOR AN EMERGENCY VISIT WITH A SEVERE TOOTH ACHE. THE OFFICE MGR.LIED ABOUT THE INSURANCE, SAYING THEY ACCEPTED MY INSURANCE AND I WOULD NEED TO PAY MY COPAY FOR THE VISIT AND THATS ALL. THEN HE SAID IF I LET THEM DO A COMPLETE EXAM/XRAYS AND BILL THE INSURANCE FOR IT THERE WOULD BE NO CHARGE TO ME BECAUSE THE EXAM IS PAID AT 100%, SO I AGREED. WHEN I GOT TO THE EXAM ROOM, THE DR TOLD ME I HAD TWO ISSUES CAUSING THE PAIN AND NEEDED AN EXTRACTION OF A WISDOM TOOTH AND AN EMERGENCY ROOT CANAL TO GET OUT OF PAIN. THE EQUIPMENT IN THE ROOM IS OLD AND LOOKS AS IF IT IS NOT CLEAN. THERE IS DUST ON THE MACHINES AND LOOKS LIKE THE LIGHTS THEY USE TO LOOK IN YOUR MOUTH AND CHAIRS ARE NEVER SANITIZED, ONLY HALF WIPED OFF WITH A RAG. HALF WAY THROUGH MY PROCEDURES, THE BILLING STAFF CAME IN THE ROOM WHILE I WAS BEING WORKED ON AND SAID THEY NEEDED TO COLLECT $700.OO THAT DAY FOR THE VISIT BECAUSE THATS THE AMOUNT MY INSURANCE WAS NOT GOING TO COVER! THEY COULDNT EVEN WAIT UNTIL THE DR WAS FINISHED DOING THE ROOT CANAL, AND HAD JUST HAD A WISDOM TOOTH PULLED. I TOLD THEM I DIDNT HAVE THAT KIND OF MONEY TO PAY TODAY AND THEY DIDNT CARE AT ALL. THE OFFICE MGR SAID TO BORROW THE MONEY FROM A FRIEND OR FAMILY MEMBER OR THEY COULD JUST SEND ME HOME WITH A PRESCRIPTION UNTIL I COULD GET ALL THE MONEY TOGETHER TO FINISH THE WORK!! ALL THIS EVEN THOUGH I GAVE THEM MY INSURANCE INFO TO BILL. I ENDED UP PAYING THE $700.00 SO I COULD GET OUT OF PAIN. MY INSURANCE PAID MORE THAN THE OFFICE MGR SAID THEY WERE GOING TO PAY RESULTING IN OVER PAYMENTS BY HUNDREDS OF DOLLARS AND THEY WOULD NOT GIVE ME THE MONEY BACK. I WAS TOLD THEY COULD APPLY IT AS A CREDIT TO MY ACCOUNT FOR FUTURE WORK TO BE DONE! IN MY OPINION, THIS IS STEALING MONEY!!! TWO WEEKS WENT BY AND MY TOOTH WAS STILL INFECTED AND MY FACE WAS SWOLLEN DESPITE ALL THIS. I HAD TO GO BACK TO THE OFFICE TO HAVE THE ROOT CANAL RE-DONE BECAUSE THE DR LEFT TISSUE IN MY TOOTH WHICH CREATED MORE INFECTION AND PAIN. THIS WAS THE MOST PAINFUL PROCEDURE I HAVE EVER HAD IN MY LIFE AND THE DR DIDNT EVEN MAKE SURE I WAS NUMB BEFORE STARTING THE WORK. HE GAVE ME THE SHOT TO NUMB MY MOUTH THEN BEGAN WORKING ON IT IMMEDIATELY. DR SOBO IS VERY ROUGH AND UNSENSITIVE TO PAIN HE IS CAUSING BY BEING ROUGH BECAUSE HE IS RUSHED. THERE ARE 7 OR 8 OTHER PATIENTS BEING WORKED ON AT THE SAME TIME, SO THE DR IS GOING BACK AND FORTH FROM ROOM TO ROOM WORKING ON ALL AT THE SAME TIME. EVERYTIME I VISITED THE OFFICE I WAS THERE AT LEAST 3 HOURS BECAUSE HE HAD SO MUCH GOING ON. THEN THEY BILLED MY INSURANCE AGAIN WHEN I RETURNED TO HAVE THE BAD PROCEDURE TAKEN CARE OF, ONLY TO FIND OUT THEY DIDNT BILL FOR WHAT THEY DID, INSTEAD THEY BILLED FOR THE TOOTH EXTRACTION SAYING IT WAS TWO WEEKS LATER THAN IT WAS SO THEY COULD GET PAID FOR IT!! THIS OFFICE IS COMPLETELY FRADULENT AND SHADY!! I AM STILL TRYING TO RESOLVE THE BILLING ISSUES TO GET MY MONEY BACK I SHOULD HAVE NEVER PAID. I STILL HOPE I DONT GET AN INFECTION FROM THE NASTY EQUIPMENT IN THE OFFICE!! DO YOURSELF A FAVOR AND SEE A DENTIST WHO USES EQUIPMENT FROM THIS CENTURY AND KNOWS HOW TO SANITIZE THEIR OFFICE WITH A STAFF WHO IS HONEST AND KNOWS WHAT THEY ARE DOING!!! Pros: null Cons: null more

I started seeing Dr Sobo about 15 years ago and I was amazed at the quality and sophistication of his practice. It was a great dental experience. more

I never have to wait which is great. Nice people who do a good job on my teeth! more

I found Dr. Sobo from his webpage. I made an appointment because the staff looked fun. I was blown away by the attentive staff and Dr. Sobo. I have never had a more thorough examination of my mouth, tongue and teeth in my life. more

Dr Sobo has great skills and quality. Staff is nice and everyone seems educated and very helpful. I never have problems with insurance, payments, nor the products that are used. I wouldn't change dentists for the world. more

I prefer to have someone work on my dental needs that know exactly what is needed to correct any ailment. If hes a little rough around the edges, most professionals are! Ive never seen him disrespect his staff in the years Ive gone. more

This guy is a jerk. I would never work for, or be a patient of his. Also his long time employees try to intimidate you and be mean to you. He can't keep any assistants, I'm not sure about his hygientist. I would never let this man anywhere near my mouth. He also needs to catch up with reality, no one uses silver fillings anymore. That whole office is a joke and really needs an infection control course. HELLO is OSHA anywhere to be found. They didn't even bother to wash their hands in between patients. Can we say discusting. He didn't even have the decency to wear dress shoes on Monday morning. He wore some nasty old muddy Nike's. I would never reccomend this office or this dentist to anyone. Pros: Nice front office Cons: He is rude to his staff, out of date materials, overcharges! more

This man is VERY RUDE to his office staff and his patients. His staff is clearly stressed and it is quite obvious they dislike him. While I was being worked on I watched him reprimand a staff member who practically cowered in fear. The staff almost seems robotic. As if they are forced to be distant and blunt about their unwillingness to work with you. His equipment is very old and outdated.I was told that insurance would cover my work upfront and that they had verified it. Later I get a bill for a large sum of money plus finance charges. I call to straighten things out and they say they will resubmit it to insurance. This went on for several months all the while hefty finance charges were being accumulated. I attempted to pay my bill in full minus the finance charges since they couldn't get insurance to pay. They REFUSED! I asked to speak with Dr. Sobo himself and he refused to talk to or see me. I highly recommend you see someone else or at least get a second opinion. Pros: The entrance to the office looked new remodeled and nice. Gave me plenty of numbing agent. Cons: Horrible bedside manner, old equipment, not clear about insurance charges! more