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Businiess name:
Philip M Sobo DDS PA
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Review by:
citysearch c.
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Review content:
I WENT TO DR SOBO DESPITE READING THE BAD REVIEWS PRIOR TO MY VISIT WITH THE INTENTIONS OF FORMING MY OWN OPINION ABOUT THE DR AND/OR PERSONAL EXPERIENCE. WHAT A MISTAKE! I WENT IN FOR AN EMERGENCY VISIT WITH A SEVERE TOOTH ACHE. THE OFFICE MGR.LIED ABOUT THE INSURANCE, SAYING THEY ACCEPTED MY INSURANCE AND I WOULD NEED TO PAY MY COPAY FOR THE VISIT AND THATS ALL. THEN HE SAID IF I LET THEM DO A COMPLETE EXAM/XRAYS AND BILL THE INSURANCE FOR IT THERE WOULD BE NO CHARGE TO ME BECAUSE THE EXAM IS PAID AT 100%, SO I AGREED. WHEN I GOT TO THE EXAM ROOM, THE DR TOLD ME I HAD TWO ISSUES CAUSING THE PAIN AND NEEDED AN EXTRACTION OF A WISDOM TOOTH AND AN EMERGENCY ROOT CANAL TO GET OUT OF PAIN. THE EQUIPMENT IN THE ROOM IS OLD AND LOOKS AS IF IT IS NOT CLEAN. THERE IS DUST ON THE MACHINES AND LOOKS LIKE THE LIGHTS THEY USE TO LOOK IN YOUR MOUTH AND CHAIRS ARE NEVER SANITIZED, ONLY HALF WIPED OFF WITH A RAG. HALF WAY THROUGH MY PROCEDURES, THE BILLING STAFF CAME IN THE ROOM WHILE I WAS BEING WORKED ON AND SAID THEY NEEDED TO COLLECT $700.OO THAT DAY FOR THE VISIT BECAUSE THATS THE AMOUNT MY INSURANCE WAS NOT GOING TO COVER! THEY COULDNT EVEN WAIT UNTIL THE DR WAS FINISHED DOING THE ROOT CANAL, AND HAD JUST HAD A WISDOM TOOTH PULLED. I TOLD THEM I DIDNT HAVE THAT KIND OF MONEY TO PAY TODAY AND THEY DIDNT CARE AT ALL. THE OFFICE MGR SAID TO BORROW THE MONEY FROM A FRIEND OR FAMILY MEMBER OR THEY COULD JUST SEND ME HOME WITH A PRESCRIPTION UNTIL I COULD GET ALL THE MONEY TOGETHER TO FINISH THE WORK!! ALL THIS EVEN THOUGH I GAVE THEM MY INSURANCE INFO TO BILL. I ENDED UP PAYING THE $700.00 SO I COULD GET OUT OF PAIN. MY INSURANCE PAID MORE THAN THE OFFICE MGR SAID THEY WERE GOING TO PAY RESULTING IN OVER PAYMENTS BY HUNDREDS OF DOLLARS AND THEY WOULD NOT GIVE ME THE MONEY BACK. I WAS TOLD THEY COULD APPLY IT AS A CREDIT TO MY ACCOUNT FOR FUTURE WORK TO BE DONE! IN MY OPINION, THIS IS STEALING MONEY!!! TWO WEEKS WENT BY AND MY TOOTH WAS STILL INFECTED AND MY FACE WAS SWOLLEN DESPITE ALL THIS. I HAD TO GO BACK TO THE OFFICE TO HAVE THE ROOT CANAL RE-DONE BECAUSE THE DR LEFT TISSUE IN MY TOOTH WHICH CREATED MORE INFECTION AND PAIN. THIS WAS THE MOST PAINFUL PROCEDURE I HAVE EVER HAD IN MY LIFE AND THE DR DIDNT EVEN MAKE SURE I WAS NUMB BEFORE STARTING THE WORK. HE GAVE ME THE SHOT TO NUMB MY MOUTH THEN BEGAN WORKING ON IT IMMEDIATELY. DR SOBO IS VERY ROUGH AND UNSENSITIVE TO PAIN HE IS CAUSING BY BEING ROUGH BECAUSE HE IS RUSHED. THERE ARE 7 OR 8 OTHER PATIENTS BEING WORKED ON AT THE SAME TIME, SO THE DR IS GOING BACK AND FORTH FROM ROOM TO ROOM WORKING ON ALL AT THE SAME TIME. EVERYTIME I VISITED THE OFFICE I WAS THERE AT LEAST 3 HOURS BECAUSE HE HAD SO MUCH GOING ON. THEN THEY BILLED MY INSURANCE AGAIN WHEN I RETURNED TO HAVE THE BAD PROCEDURE TAKEN CARE OF, ONLY TO FIND OUT THEY DIDNT BILL FOR WHAT THEY DID, INSTEAD THEY BILLED FOR THE TOOTH EXTRACTION SAYING IT WAS TWO WEEKS LATER THAN IT WAS SO THEY COULD GET PAID FOR IT!! THIS OFFICE IS COMPLETELY FRADULENT AND SHADY!! I AM STILL TRYING TO RESOLVE THE BILLING ISSUES TO GET MY MONEY BACK I SHOULD HAVE NEVER PAID. I STILL HOPE I DONT GET AN INFECTION FROM THE NASTY EQUIPMENT IN THE OFFICE!! DO YOURSELF A FAVOR AND SEE A DENTIST WHO USES EQUIPMENT FROM THIS CENTURY AND KNOWS HOW TO SANITIZE THEIR OFFICE WITH A STAFF WHO IS HONEST AND KNOWS WHAT THEY ARE DOING!!!
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