Pets Playhouse On Ponce

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2959 E. Ponce De Leon Ave
Decatur, GA 30031

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(404) 378-1680
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Pets Playhouse On Ponce - Decatur, GA
Reviews
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Best

My dog goes to pets playhouse almost everyday. We have never had a problem with the facility or the staff. She loves to go and gets really excited when you drive up to the facili...

Worst

This place looks like my Grand mothers house and not in a good way. There is nasty old furniture every where and nasty old people work there. The guy behind the counter was both...

Editorial review from Citysearch 8/22/2012

This is the best doggy daycare I have ever brought my dog too! I have very high expectations and they have exceeded them in every what possible! They have amazing hours and are open till 7 on Sunday!!!! My pom pom loves coming here. The staff is so nice and helpful. They have web cams so I can keep and eye on my baby while I am at work or when I go out of town! This place is just amazing! Oh and they keep the place so clean... when you walk in you wouldn't even know it was a doggy daycare!!! more
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Best doggie daycare. hands down! 1/8/2012

My dog goes to pets playhouse almost everyday. We have never had a problem with the facility or the staff. She loves to go and gets really excited when you drive up to the facility. I have taken training classes there as well and the staff was more than eager to help me teach my dog some manners. As for the negative reviews about the owner, He is a very caring man and loves dogs. I have never seen him be rude or mean to anyone. He has also gone out of his way to accommodate us when we were in a jam several times. the best part is my dog loves it and comes home tired and balanced. I highly recommend pets playhouse on ponce! I would never use anyone else. more
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My dog loves Pet's Playhouse! 3/28/2011

I've been using Pet's Playhouse since they opened two years ago, and I won't take my dog anywhere else for daycare and boarding. Richard and the rest of the staff really love my dog. She was happy there from day one -- and she is a rescue dog who really doesn't like many people. The outdoor play area is her favorite. I boarded her for two weeks last summer while I was in Europe. Pet's Playhouse sent me email updates to let me know how she was doing and made sure she had a good spot on the webcams. more
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Great DayCare with Great Prices 1/30/2011

Since we moved into the area a few months ago Durango has been going to pets Playhouse. They have great prices and my dog comes home exhausted (which says a lot). The staff always keeps me updated on how she is doing. When they noticed she wasn't playing with the big dogs they moved her in with the smaller dogs which she loves. Workers there are very knowledgeable so they are great at giving advice on what to do with my dog. Highly recommend! more
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Great Daycare and boarding 1/29/2011

Been taking my little one there since I got her 2 years ago and she loves it. They have great webcams to check on your little ball of fur while you're at work and the staff couldn't be nicer. I forgo about their abreviated hours onChristmas eve and instead of having to drive back home the owner stayed with my pup until I got out of work! Now that's customer service! Can't say enough great things about PPOP! they're wonderful! more
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Best doggie daycare for a reason! 1/25/2011

Our family loves Pets Playhouse on Ponce! Our dog is well loved and cared for there. The staff usually addresses us by name and their prices can't be beat. We love the parties, photography opportunities, weekend deals and specials they offer. But none of that would matter if we felt like Bella wasn't taken of . We watch her on the cameras during the day and my husband and I contact each other if we spot her doing something funny. I can't say enough good things about Pet's Playhouse. more
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Fantastic Dog Boarding & Daycare! 1/24/2011

I have been taking my dog to Pets Playhouse since it opened and its like our second home. The staff take great care in meeting Riley's needs ranging from feeding schedule to her favorite type of play. The online booking and overall flexibility is perfect for my crazy schedule. Riley loves it there - she is definitely better socialize and always leaves feeling special. more
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Wonderful Place for Your Dog! 1/16/2011

We got our dog about 2 years ago and she had seperation anxiety while we were at work during the day. We saw Pets Playhouse around the corner decided to try them. Needless to say, they are great! Each morning our day gets excited because she knows she going to Pets Playhouse. The owner and each employee there has been wonderful to us. Sometimes my wife has to pick up our dog with our little daughter. She can call them and they will bring our dog to the car so she will not have to get out with our daughter. They love dogs (and their pet parents) and it shows. If you are looking for a doggie daycare or boarding, try Pets Playhouse on Ponce. You and your dog will love them! more
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BEST Doggy Daycare! 9/22/2010

My dog, Gracie, LOVES Pets Playhouse on Ponce. She has learned the word ""daycare"" and gets very excited the mornings that she knows she's going. She goes once a week and absolutely loves the staff, loves the dogs, and I get peace of mind because I can watch her (on their several webcams) and see for myself that she's having a great time and that the staff is active with the dogs. It's also the only place that I found in looking around that has a real outdoor area that has trees and shade and isn't just a small unshaded concrete pad - and I really don't want Gracie getting into the habit of going to the bathroom on a concrete pad. more
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Best Doggy Daycare in Atlanta! 7/27/2010

My dogs absolutely love Pets Playhouse on Ponce. Everytime we pull up in the car, they know exactly where they are. They have so much fun at daycare and are pooped at the end of the day. The management and staff are awesome! Not only are they personable, but they are the only ones I will trust with my dogs. Lilly is skiddish around men, but she loves everyone at Pets Playhouse and is never skiddish. They are the only facility in the Decatur area with as much wooded, outside area, which is one of the main reasons I like it. I also really like how the staff actually interacts with the dogs. I have only taken them one other place and I hated how they only stayed inside and took huge dumps on the concrete play area floor; it also is amazing how much the staff at other locations either just talk to their coworkers or completely ignore the dogs. Pets Playhouse has great customer service, actually likes the dogs, and knows what their doing. Lilly and Riley also love to stay there overnight for boarding, they get VIP treatment, without having to pay VIP price. Pros: Staff, Management, Boarding, Daycare, Everything more
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BEST PLACE 7/22/2010

First off I wanna say thank u to Mr Richard...He is a Great person and his Facility as well as EMPLOYEES are WONDERFUL...!!!!! more
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The Premier Playhouse for Dogs 7/20/2010

There is no place that takes better care of pets than Pets Playhouse on Ponce. Richard is the perfect owner for the penthouse for pets! He and his staff treat Sheba as is she were family. Every time she even thinks she is going there it is like an eposide of ""Dog's Gone Wild."" We have to calm her down to put the leash on her. Then on the way over she is running from one side of the car to the other. Once we get into the place she makes a break for the area to see her friends! I can't say enough about Richard and his staff. My husband Joe, wouldn't even consider leaving Sheba with anyone else but Richard. Every dog owner should make haste to follow them on Facebook in order to follow the specials and events! Pros: Caring Staff, spacious play areas, great for boarding more
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Best day care in Decatur 7/10/2010

We would like to thank our 1,849 loyal customers for visiting us during the past two years and making our 2nd year anniversary possible. Because of you, we are the # 1 Daycare, Boarding and Grooming Facility in the Decatur area. With your help we have beaten the odds in this economy, especially with four other doggie daycare centers within 1 mile of us. We are proud to announce that we are three fourth?s of the way thru to becoming the 2nd Pet Care Services Association (Formally the ABKA) Accredited Daycare and Boarding Facility in the state of Georgia. We should have our accreditation by the end of August, after completing the almost year long process. Currently, the only other accredited Daycare and Boarding facility is in Newman, GA. We wish to thank our loyal customers and future customers for their continued help and support in making us # 1. Pros: Thanks for our 2nd year anniversary more
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My Dogs Love This Place 9/19/2009

Some of the negative reviews of this place sound like a load of horse sh*t. I moved to Decatur not long ago, and wanted to find someplace closer to my house than where I'd been going. They gave me a tour, took their time, and answered all my questions. The first day, they slowly worked my dogs in with the other dogs to observe their behavior. And since day one, my dogs have loved this place. As soon as we get to the parking lot, they go nuts, something one of my dogs has never done before. They drag me up the steps, and run up to the owner and jump on him as soon as we get in the door like they haven't seen him in a week. If he's somebody that doesn't like dogs, he sure has me fooled. And regarding some of the rude comments about the owner, which were totally unnecessary, you sound like a bunch of precious jerks who've grown too accustomed to getting your butts kissed. Pros: The facility, the outdoor area, the staff Cons: Occasional issues with computer and paying more
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GREATEST PLACE IN ATLANTA 7/23/2009

I love this place. I have worked in the pet industry for almost ten years.. Pets Playhouse is by far the nicest, most natural setting i have come across. The people are friendly and genuinely love dogs. They have web cams that show the entire building and i can always log on and see my baby playing her paws off! I have read some of the negative comments on here and almost find them laughable..I work with many rescue groups in Atlanta and have visited almost every kennel in the area and am highly impressed with the establishment and staff.. The dogs all are provided with beds, and sleep in areas, not crates like most places.. They have outdoor shaded areas with a natural elimination area, not concrete like most places.. My girl loves coming to daycare and always comes home so happy and tired!!! I love it... Worth my money and the extra 30 min. drive in the morning!!!!! Pros: experienced employees more
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This is an awful place 7/13/2009

This place looks like my Grand mothers house and not in a good way. There is nasty old furniture every where and nasty old people work there. The guy behind the counter was bothered when I asked him questions. I did tour the place and was not impressed. The staff seemed seemed not to care about the animals and just ran around chasing them. One guy was yelling at the top of his lungs at a poor little poodle that had an accident. I went to Wagalot next and was impressed with the facility. My neighbor mentioned anouther place that I am going to see next week down the street. Cons: everything more
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stay away 7/9/2009

I picked up my dog the other day from this place, it was my first time using it because Wagalot and Camp Woof were full. I met the owner of the place and boy what a nasty old queen! Pros: onlt place in area that had room for the 4th of July Cons: nasty owner more
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Attitude of PPOP owner sets the tone = Be Careful! 7/5/2009

My dog is chill and loves people and dogs. My dog and the others I observed on both drop and pick-up visits do not like the owner. That should be enough info to know to not go here. The operators set the mood for the environment and the workers. The operators have stated they do not want to know nor ask of employee personal lives, yet gossip about the female employee of 1 year having a $600 prescription bill and yet making only $600/mo. Or the guy Kemo, the manager, having no common sense. He can't find a book and calls the owner for help yet doesn't call the owner when they 'accidentally' shave someones dog bald and Kemo can't decide (isn't authorized?) to refund the charged card of the pets owner. Kemo couldn't fix the overages on my bill and said the owner can, so come back when he is here, sometime, tomorrow. How about a friend to my dog, and the owners just like you and me... come to get their dog and find he has expired?!?! Owner they say, handed them back their leash and said sorry. Thats it. Pros: made me realize what place I DO NOT LIKE and wont go back to Cons: Dog Death (not mine) and soul-less owner non-sympathy more
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Great Place!! 12/15/2008

I have used this facility atleast 10 times before and have very little to complain about. The facility provides webcam that I can view my dog anytime from most any location he is at the time. I once had to leave him there for 3 weeks while I was out of town for work and I was fully trusted that he was in good hands. I never had any concerns about how he would be handled by staff. Whenever I have been there, I have never seen any shortage of staff. The only thing that I was not the happiest about is because the dogs can play on the furniture, my dog picked up the bad habit of jumping on my furniture, which I have found almost impossible to break him from. I will contu=inue to use this facility. more
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Worth my long drive 12/12/2008

I drive a long way to take my little one to Playhouse. It's been worth it everytime. I've used them around a dozen times, now. The staff has gotten to know Diesel well, and he's always thrilled to go to ""daycare."" I have never had him returned to me dirty. If he has any expression on his face when I pick him up, it may be from exhaustion from all they playtime. I'm thrilled by the installation of the webcam, and so glad they are not left in their kennels all day. It's an open environment and seemingly cozy for the dogs with furniture and usually supervising staff members. I never feel bad about leaving Diesel with them, for boarding or for grooming. more
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Editorial

  • Pooches get the royal treatment with spacious sleeping dens, exercise and a nightly turndown service.

  • 6/22/2008 Provided by Citysearch
Additional information
  • Hours: M-F 6:30AM-8PM Sat 7AM-7PM Sun 7AM-7PM
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