We had a clogged toilet; they came, took a quick look, then told my wife a long story about the piping out of the toilet being too flat and hence not generating enough pressure (check picture, the piping is completely vertical, so no idea what they were talking about), did something with an auger, told us that the next step would be to redo the piping and use a different model of toilet; left after not even 20 minutes; with the toilet still clogged, telling us to use one of the other toilets. Charged $330(!!!) for basically pitching additional services and not solving the problem.
I unmounted the toilet myself, found and removed the blockage, remounted the toilet, and all is perfect now. Took 30 mins.
If you need a plumber, call someone else.
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