Each time I make an appointment for color, I am never booked the right amOunt of time. The person that answers the phone gives you what you had the previous appointment, but that doesn't work because they scheduled you incorrectly that time too and didn't have enough time to do what you wanted-- therefore it becomes a repeATing cycle. My colorist and cut were very nice, and I was pleased with the result. I do feel the phone/ appointment system has kinks.
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