Paramount Acceptance Corporation

Paramount Acceptance is just a collection company for the gym I go to. All of these complaints deal with the actual contract that you all signed at the gym and not at Paramount Acceptance. If you all are upset with the contract that YOU signed, you should take that up with your gym. I feel that the majority of the problems you all are having would be nonexistent if you would have simply read your contract before signing it. A gym contract is a legally binding contract just like any other contract and if you do not pay your monthly dues you will be charged a late fee. A good rule of thumb to live by is that if you are not going to take the time to read a contract you are probably not mature enough to enter into it. Good day more

Sales rep stated: Pay monthly in person, cancel at any time. Now contracted to pay automatically from account/credit card for 2 years. No cancellation option other than moving or medical condition. NONE! Attempts to cancel met with run around and outright lies. Pros: Convenient Locations Cons: They lie to you and then extort your money. more

I have been trying to cancel a membership with Paramount Acceptance for over a month. When they finally accepted my documents they waited until my payment due date and my credit card had been charged before they let me know my cancellation fee had not yet posted. I have called the supervisor's line more than 30 times and never received a call back. Although I am more than 1000 miles from any possible location they provide services to, they will not refund the monthly payment. Cons: Customer Service, payments, No supervisors more

Please, if you are interested in joining a gym, DON'T join if Paramount Acceptance is the membership provider. Gym membership managers, please NEVER use this horrible company to conduct membership fees. Paramount Acceptance is a HORRIBLE company. I have been trying to cancel my membership to French Riviera for ONE MONTH because I have moved. They still won't accept any of the documents I have faxed to them PROVING I have moved. This company scams people. NEVER NEVER NEVER NEVER NEVER use them. Pros: NOTHING Cons: Horrible customer service, rude employees, scams patrons more

Well i went to sign up at golds and at the time i didnt have a bank account so the trainer said thats ok you can just pay at the counter. Well when my first payment was due i found out i CANT pay at the counter i have to go up to the corporate office to pay. The dick head trainer straight up lied to me. So by the time i get down there to make my payment it was late so guess what than means. Late fee! So a few days later i get a call from paramount saying he's showing i cancelled my card on file. I explain the situation and he says ok he can send me a statement book and i can just mail in my payments. Im thinking great. Until i get my statements and they are charging me almost twice the rate i signed up for! Bottom line is these guys are crooks. Yea yea read your contract i know, but that thing is the size of a novel. Whos going to read that thing? The gym itself is awesome, but its not worth having to deal with rip off paramount acceptance. Cons: They can ""legally"" steal money more

I have tried several times to Cancel my Gold's membership. I waited out the contract and then started. I sent them emails like they requested for the 30 days written notice. I would call and follow up and they never got them. I would verify again and again that I had the email address right. I called them again after the last time and they told me that they could not cancel the membership now. Gold's Corporate had to do it. I called and was put on hold with no answer several times. Today I finally reached someone at Gold's that sounds like they are going to take care of the problem and refund for all of the back months they have billed. I am so frustrated by this. When you look at Gold's Corporate address on their website they have the main office in Orem and another that is the same address as Paramount Acceptance. Pros: They can lie with the best Cons: Too long to list more

Let me ask you two something, please? You guys really sat down, after the golds gym rep talked and explained the whole contract, and read the the WHOLE entire contract, word for word? BS. You guys are just the lucking ones that haven't had any problems with the company, yet. By the way it is paramount's job to stand by the word of what the gold's gym employees tell you. Not just to collect debt. Twice now I have extended my contract by paying it all up front, as it is cheaper to do so then month by month, and twice now they have started billing for two different accounts. It should be paramount's job to link up the two contracts and void out the expired one. It's F***in common since. Why would I want to pay $40.00, month for month, on one account. While just paid hundreds for a 3 year contract? I'm the only one that can use it. Yes there are SOME paramount rep's that are helpful. However, I literally just called 20 min ago and had a rep lie to me that I wouldn't be paying for the month to month. She straight up lied. She didn't understand my claim and said what the heck with it I'll give him what he wants to hear. Luckily I called back to double check. Now I have to call corporate, even though the one I just called is considered coroporate, and explain myself all over again. What's new? they didn't answer. If I have to pay another dime for the membership that should be closed I am going to punch someone, anyone. It's not right how there buisness works. If they can't stand by what the golds gym sales rep claim or promise then they shouldn't be in buisness. Pros: Nothing Cons: Evertyhting more

The BBB has ranked Paramount Acceptance as an F. It is an F due to... Based on BBB files, Paramount Acceptance Corporation has a BBB Rating of F on a scale from A+ to F. Reasons for this rating include: * 254 complaints filed against business * Failure to respond to 3 complaints filed against business. * 2 complaints filed against business that were not resolved. Don't do business with them, their customer service is despicable. Most of their money is made off of making people so frustrated they just go ahead and pay the fees. Don't give in! more

ANSWER YOUR PHONE! I took me 4 hours to finally get through to you. Must be all the complaints. Pros: Absolutely nothing! Cons: Absolutely awful customer service! more

Since joining Gold's Gym two years ago, I've had to contact this company twice. The first time I decided I wanted to change my billing from a credit card to my bank account. The process was as easy as cake, and I saw the change immediately the next month. Today I called to let them know I was cancelling my gym membership. I read my contract and new it would expire 2 years after I signed it. They referred me to Gold's Gym corporate office, and they told me that because I had a corporate account, I didn't need to call and cancel. It would expire itself. Obviously, you just need to be informed about what you're signing up and the terms of the agreement. Because I knew I had signed up for a 2 year membership, I knew I would have to let the contract expire before I could cancel without a fee. They don't hide this stuff from you. Not only did I read the contract before I signed, but the sales guy was happy to answer all of my questions. It's your problem if you fail to educate yourself and ask the right questions. Maybe not what you want to hear, but hopefully a lesson you'll apply in the future. Pros: Nice, helpful employees. Cons: Did not experience any. more

Im willing to pay a fee to cancel, but i can't cause of the 2 year contract. Don't sign up for French Riviera unless you are willing to pay like 700 dollars for the next 2 years! Did anyone convince the company over the phone to cancel? Pros: nice gym Cons: cant cancel unless you die!!! more

Everyone writing a negative review for this company did not likely read their contract before they signed it. Either you can no longer afford it, have missed a payment, got a new credit card and never updated the information, thought you could cancel early but didn't actually read the contract and just listened to the what the gym employee told you, etc. In every case this is YOUR FAULT not Paramount Acceptance's fault. All those leaving comments for this review will be prime examples for us all to view of how ignorant people are in not checking a legal document before signing and then thinking they are right just because they are so frustrated. This company may not always be polite but that is not their job, there job is to collect on those who don't follow or try to argue their way out of their contract. In any case try being nice to customer service reps regardless of situations and you'll see you will get your way and READ YOUR CONTRACTS FOOLS!! Pros: Abides by the contract given to them from the gym more

I can no longer afford my gym membership with the french riviera spa in new orleans. I was told when i signed up that i could cancel at anytime i needed to. I was also told that i would be getting charged 30.00 a month, instead it is 45.00 a month. I called to cancel my membership, and the demon wh**e told me that my membership didnt expire until april 2011. It is useless for me to have a membership that I will not use and cannot afford. I have a FREE gym in my complex that I live in. it is unfair for someone to tell other people that they cannot cancel something unless they are ill or moving 35 miles away from the facility. the damn credit card companys dont even put you through this. they just charge you a cancellation fee. oh p a does too...after you send in all the paperwork. DO NOT SIGN UP WITH A GYM THAT DEALS WITH THIS COMPANY! THEY WILL MAKE YOUR LIFE A LIVING HELL !!! Pros: none at all Cons: they rip you off more

I dare someone to find one good review of this company! They make up random charges after you prepay your entire membership. I have a few friends that could not cancel. They have lied to me many people I know. Goodbye golds gym. Until you find another company to handle your memberships I'm gone. Pros: NONE! Cons: Dishonest, decietful, lying, poor service. more

I signed up for a 6 month agreement with Golds, tried cancelling bc I hardly go there anymore due to the time I have at home, so I called to cancel, they said ""you can pay 25$ to put your acct on hold but you will still be charged 122/mo"" I said I just want to end it ""You cant, unless you can get someone else to pick up the next 4 months of 122/month. GRRR.... and I get the voice mail. Planet fitness goes for 10/month and no commitment! Pros: Gym Cons: Paramount, billing... more

Before contacting Paramount to change my account information I read the reviews and went to Gold's website directly and found my local gym and asked how to change or cancel my membership. She gave me Gold's Corporate Number 801-272-8461 where I gave different routing information to her. I informed her about all the bad reviews with Paramount concerning canceling and she informed me the best thing to do is cancel with Gold's directly. Hopefully this helps anyone. Pros: CONTACT GOLDS CORPORATE DIRECTLY more

Rip-off company, small print, Gold's Gym no help. 30 day notice is somehow never received via fax, phone call or Gym! Stupid, rude customer service agents. Don't let them have your DEBIT CARD, they never stop charging! Pros: nothing good Cons: Don't give DEBIT CARD more

I signed with golds gym with a friend of mine I thought and after I recived my new bank card (WITH THE SAME BANK ####) I had no payments taken out for quite some time then one day going to the gym they said I was hunderds of $$ past due. I called Paramount only to get the phone tag and run a round finally after months went by I just had to pay them. I got married and told my wife to watch her membership and now their duing the same to her what a joke.. People please go to a nother gym you will be much more happier about your bank account. Cons: Want a rip off more

I have a complaint concerning Paramount Acceptance. I have made 12 payments to this company without any trouble until my credit card they had on file expired. Cons: They Lie more

THIS IS FAR FAR THE WORST COMPANY EVER I GOT AN ACCOUNT WITH THEM 2 WEEKS PRIOR OF KATRINA BUT HAD TO MOVE FROM NEW ORLEANS TO CALIFORNIA BECAUSE OD KATRINA BECAUSE OF KATRINA, I CANCEL MY MEMBERSHIP DID EVERYTHING I WAS TOLD TO LIVED IN CALIFORNIA FOR 2 YEARS , MOVED BACK TO NEW ORLEANS 2 YEARS LATER THAN THEY SENT OUT A BILL COLLECTOR ON ME FOR $625.00 SAYING I DID NOT CANCEL MY ACCOUNT THE RIGHT WAY OVER 3 YEARS LATER AND WANT ME TO PAY , I NEVER EVAN USED MY MEMBERSHIP ONE TIME AND CANCEL IT 3 YEARS AGO... THIS IS WRONG IM NOT PAYING THEM!! I WILL SPEND OVER $1OOO.000 WITH A LAWER AND SHOW THEM THAT THIS IS WRONG.....I CALLED THEM 3 YEARS LATER DAY AFTER I GOT A LETTER FROM A BILL COLLECTOR ALL THE TOLD ME WAS OHHH YEAH YOU DID NOT CANCEL YOUR POLICY THE RIGHR WAY, I DID AND DID ALL I WAS TOLD TO DO..DONE DEAL WITH THEM IF THEY REPRISSENT A COMPANY (GYM) THE SU#K more