Northwest Imports

4.8
81 reviews
Write review
id: 27813229
marker

13200 Pond Springs Rd C5
Austin, TX 78729

marker
(512) 331-7372
Incorrect info? Correct your listing
Main categories:

Auto Repair Shop

Related categories:

Other

Reviews
( 76 )
( 2 )
( 0 )
( 1 )
( 2 )

Best

Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making nois...

Worst

I had an appointment for 2:30 in the afternoon to have a headlight replaced. Something I was told over the phone should take about 30 minutes. I was delayed getting there beca...

good job 6/7/2012

Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making noise because of uneven wear.No charge.At last I have found an honest auto shop! They will get all my auto business from now on. more
Reply | Report abuse |

Went there today,my brakes were making 6/7/2012

Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making noise because of uneven wear.No charge.At last I have found an honest auto shop! They will get all my auto business from now on. Pros: null Cons: null more
Reply | Report abuse |

GOOD 5/22/2012

they know what they re doing. very helpful very nice honest people. They are cool, fun people you can talk to about anything :] service is great. i'm referring everyone here! more
Reply | Report abuse |

honest and timely 5/18/2012

Very nice people. I appreciate the honesty and time put into my car to get it running like new again. I'll be back back again! more
Reply | Report abuse |

great job 5/3/2012

The entire staff is unfailingly pleasant, very knowledgeable and the repairs are always well done and timely. The prices are very fair (on occasions they have not even charged me for work - When was the last time that happened to you at a garage?). more
Reply | Report abuse |

great service 5/3/2012

The entire staff is unfailingly pleasant, very knowledgeable and the repairs are always well done and timely. The prices are very fair (on occasions they have not even charged me for work - When was the last time that happened to you at a garage?). Pros: null Cons: null more
Reply | Report abuse |

Great job 4/17/2012

My family has been getting their cars serviced here for years. Northwest Imports has always been fair and honest and usually has completed repairs in the same day. I will continue to bring my vehicles to this shop for repair. more
Reply | Report abuse |

Good job 4/17/2012

My family has been getting their cars serviced here for years. Northwest Imports has always been fair and honest and usually has completed repairs in the same day. I will continue to bring my vehicles to this shop for repair. Pros: null Cons: null more
Reply | Report abuse |

Great service 3/22/2012

I have my BMW serviced here for the last 5 years. I also own a MINI too. Northwest has the best service in the area. I have tried the rest, but they are clearly a step better then all the competition. more
Reply | Report abuse |

Great customer service 3/22/2012

I have my BMW serviced here for the last 5 years. I also own a MINI too. Northwest has the best service in the area. I have tried the rest, but they are clearly a step better then all the competition. Pros: null Cons: null more
Reply | Report abuse |

My Car Runs Great Now 3/15/2012

The customer service was excellent- they (especially Joe) answered all of my questions and gave me a very fair price for the repairs. The final bill was significantly less than what I was quoted at the VW dealership, and NW even did additional maintenance. My car is running great now, and I have NW Imports to thank. more
Reply | Report abuse |

Best service for years 3/7/2012

David and his crew have cared for our Audis and VWs for over 15 years. We wouldn't consider going anywhere else. If you want integrity and quality auto care at a fair price, David's crew cannot be beat., Pros: null Cons: null more
Reply | Report abuse |

Great people! 3/6/2012

I took my Acura here after being told elsewhere that I needed new brakes. After they did the visual inspection, they told me my brake pads were just fine. No need to do any work. I offered to at least pay them for their trouble, and they refused. Needless to say, I'll be coming back here when it's time to work with honest people to get my car fixed. Great people! more
Reply | Report abuse |

Excellent service. 2/28/2012

Need manufacturer's recommended service? Dealer quote: $860, Northwest: $310. 75K miles service on Audi A6. Excellent service. more
Reply | Report abuse |

No one compares to their service. 2/20/2012

I've come here a few times, and other places in between, but I always end up coming back. No one compares to their service. more
Reply | Report abuse |

Upstanding guys. 2/17/2012

Good, honest, clean service. Upstanding guys. more
Reply | Report abuse |

They took care of me here. 2/6/2012

I love that they specialize in imports! I made the mistake of going to just any shop and now I know not to ever again! They took care of me here. more
Reply | Report abuse |

Great service! 2/3/2012

Great service! I always leave with my repairs and service. more
Reply | Report abuse |

Reliable and Trustworthy People 1/23/2012

We have been going to NWI for many years and they are reliable and trustworthy people. They really care about the cars like their own and will tell you what is the best in an economical way. They don't believe you need to spend more than you should. After dealing with a mechanic from AAA who told me to get a new alternator and battery, I went straight back to NWI. They reassured me that the alternator and battery were working fine! I highly recommend them! more
Reply | Report abuse |

Top of my list 1/20/2012

Best import repair I've ever used. I don't trust just anyone with my cars, but they are definitely at the top of the list. Pros: null Cons: null more
Reply | Report abuse |
< Previous 1 2 3 4 5 Next >
Owner Message

  • For over 30 years, family-owned Northwest Imports has been expertly serving European & Japanese auto owners with foreign auto repair in Austin. Since 1984 we've specialized in the repair and service of BMW, Mercedes, Audi, Volkswagen, Porsche, and more recently Mini.

Editorial

  • ASE certified technicians offer automotive repair and car maintenance specializing in foreign cars.

  • 12/29/2006 Provided by Citysearch
Additional information
  • Hours: monday: 08:00-17:30, tuesday: 08:00-17:30, wednesday: 08:00-17:30, thursday: 08:00-17:30, friday: 08:00-17:30
badge