Northwest Imports

4.8
81 reviews
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id: 27813229
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13200 Pond Springs Rd C5
Austin, TX 78729

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(512) 331-7372
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Auto Repair Shop

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Reviews
( 76 )
( 2 )
( 0 )
( 1 )
( 2 )

Best

Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making nois...

Worst

I had an appointment for 2:30 in the afternoon to have a headlight replaced. Something I was told over the phone should take about 30 minutes. I was delayed getting there beca...

very knowledgable 10/17/2011

Northwest Imports really knows their cars. They are very kind and explained to me exactly what wrong and what was needed for my car is this was my first foreign car.Their prices are very fair and they worked on my car in a timely manner!!! I recommend Northwest Imports to anyone with a foreign car. more
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BIG thanks NW! 10/13/2011

Last year I inherited my grandfathers red 1981 porsche 944. He had been in a nursing home so that car was sitting in his garage, untouched and clearly not in use, for years. I had such fond memories of him in that car from when I was a kid, I just had to get it running. I however am not a car person, and had no idea what to do with it. A friend recommended Northwest Imports to me so I had it towed (that's right, it wasn't running on its own) to NW Imports. After 3 days, they called and said it was ready and I could come get it anytime. On top of that, the repairs cost a mere fraction of the estimate I got from the dealer. more
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Professionals 10/5/2011

This was an extremely friendly place. The staff was really professional and really know their cars. Thanks for the prompt service. Thanks again! more
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Professionals all the way 10/5/2011

This was an extremely friendly place. The staff was really professional and really know their cars. Thanks for the prompt service. Thanks again! more
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Trusthworty mechanics! 9/28/2011

I had a Great service here by the experienced mechanics here at Northwest Imports.I brought in my 2000 BMW M-Coupe more than once for work and was pleased after each visit. It is good to know that I can leave my car in the trustworthy hands of great mechanics who will not do me wrong. more
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Great European shop! 9/28/2011

Northwest Imports is Great Place for any European car owners who are in need of repair These guy's know their European vehicles they were able to read error codes on my car and told me whats wrong. I am Very pleased with my visit and will recommend to all of my friends! more
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Trustworthy people! 9/28/2011

I had a Great service here by the experienced mechanics here at Northwest Imports.I brought in my 2000 BMW M-Coupe more than once for work and was pleased after each visit. It is good to know that I can leave my car in the trustworthy hands of great mechanics who will not do me wrong. more
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Intelligent mechanics! 9/28/2011

Northwest Imports is Great Place for any European car owners who are in need of repair These guy's know their European vehicles they were able to read error codes on my car and told me whats wrong. I am Very pleased with my visit and will recommend to all of my friends! more
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Highly recommend this shop! 9/27/2011

The crew over at Northwest Imports create a real friendly environment. I Never expected to find such a friendly and knowledgeable bunch in Austin that knew so much about my vehicle. They even took the time to answer all of my stupid questions. more
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Best shop for European Vehicles in Tx! 9/27/2011

Northwest Imports is the best place for Bmw and any other European vehicle service. I know they service more than BMWs, but that is all I drive. They have fixed some real tough problems with my BMW and their prices are always fair. Their mechanics are very informative and gave me a heads up on whatever future problems I may have with the vehicle! more
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Highly recommend this European specialty shop! 9/27/2011

The crew over at Northwest Imports create a real friendly environment. I Never expected to find such a friendly and knowledgeable bunch in Austin that knew so much about my vehicle. They even took the time to answer all of my stupid questions. more
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Best shop for Euro Cars in Tx! 9/27/2011

Northwest Imports is the best place for Bmw and any other European vehicle service. I know they service more than BMWs, but that is all I drive. They have fixed some real tough problems with my BMW and their prices are always fair. Their mechanics are very informative and gave me a heads up on whatever future problems I may have with the vehicle! more
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awesome! 9/22/2011

Honest, friendly, and professional! I love how these guys treat you with respect! I will be sure to refer. more
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good! 9/13/2011

Great crew working here. Always friendly and fast every time I have came. They have worked on several of my vehicles and I have never had a problem. more
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Great 9/6/2011

I would never take my Volks anywhere else. They treat my car like gold (which I kinda think she is). :) I am happy they are really near where I live as well, and they are super affordable. more
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Can't Be Beat 8/22/2011

We have come to rely on you to keep our cars in great shape but I especially appreciated your little adjustment the other day when you re-bolted the steering wheel. Outstanding service at a price that can't be beat! Thank you. more
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Extremely Satisfied 8/22/2011

I was extremely satisfied with my experience at NW Imports. I sincerely appreciate the efficiency, integrity, and professionalism you exhibited. I hope your business thrives so you can continue having a positive impact on many more drivers. more
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Great work! 8/15/2011

Great work!! I appreciate the effort and excellent customer service. I will be back again! more
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Great work! 8/15/2011

Great work!! I appreciate the effort and excellent customer service. I will be back again! more
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They take great car of our cars! 8/8/2011

I want to thank you folks for taking such great care of our cars, and for being so patient. I appreciated you re-balancing the wheels on the Audi without any hesitation, and staying late to diagnose and repair the fuel injector problem with the Fox. I recommend you to friends without any hesitation as I know you are honest, thorough, and willing to take the time to explain the details to us non-mechanics. Thanks! more
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Owner Message

  • For over 30 years, family-owned Northwest Imports has been expertly serving European & Japanese auto owners with foreign auto repair in Austin. Since 1984 we've specialized in the repair and service of BMW, Mercedes, Audi, Volkswagen, Porsche, and more recently Mini.

Editorial

  • ASE certified technicians offer automotive repair and car maintenance specializing in foreign cars.

  • 12/29/2006 Provided by Citysearch
Additional information
  • Hours: monday: 08:00-17:30, tuesday: 08:00-17:30, wednesday: 08:00-17:30, thursday: 08:00-17:30, friday: 08:00-17:30
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