I had an appointment for 2:30 in the afternoon to have a headlight replaced. Something I was told over the phone should take about 30 minutes. I was delayed getting there because of an accident on the highway ahead of me. I called to say that I would be late but could be there before 3, would that be a problem? The answer was that they wouldn't be able to get to my car today because they weren't very busy and the techs were going to go home. I could try bringing it in on Monday morning though. I can understand if you don't have appointments on the book but when you have a customer call to give you business and they are turned away and told to try again another day...The last thing it made me want to do was try again. I was disappointed because they had been so highly recommended by a friend but I will have the repairs done somewhere else.
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