Northwest Imports

4.8
81 reviews
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id: 27813229
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13200 Pond Springs Rd C5
Austin, TX 78729

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(512) 331-7372
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Main categories:

Auto Repair Shop

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Other

Reviews
( 76 )
( 2 )
( 0 )
( 1 )
( 2 )

Best

Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making nois...

Worst

I had an appointment for 2:30 in the afternoon to have a headlight replaced. Something I was told over the phone should take about 30 minutes. I was delayed getting there beca...

Thanks, Guys 1/17/2012

I hate to drive but, unless we begin to fly everywhere, and public transportation gets faster and easier, I'm stuck. On a positive note, my car has never let me down. My husband and I have been taking our Jetta to the Doctors for about five years now, and we have never been stranded. Whether it’s due to us being lucky or because NW Imports does such a great job, I don't know. But what I can truly say is that, we completely trust our mechanics, and that is what is most important to us. We will continue to support Northwest Imports, as long as we drive. Thanks Guys. more
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Thanks for all the help! 1/9/2012

You make sure to give me detailed information on how the repair is going. I really appreciate that and that is one of the reasons why I keep coming back. Great prices too. Pros: null Cons: null more
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Excellent service 1/4/2012

Northwest Imports continues to provide excellent service. I knew exactly what was wrong with my vehicle for the safety of me and my family. And for that I appreciate a quick analysis of my trouble vehicle. I can tell the difference from one day to the next, thank you for your service. more
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appreciated the service 12/28/2011

I really appreciated that they were very informative and kept me updated during the repair process. more
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very satisfied with repairs made 12/21/2011

They always show great customer service. They put in a lot of effort to make sure that you are satisfied with your repairs. I saved a ton of money coming here, they are reasonably priced. They come highly recommended!!! more
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great customer service puts in effort 12/21/2011

They always show great customer service. They put in a lot of effort to make sure that you are satisfied with your repairs. I saved a ton of money coming here, they are reasonably priced. They come highly recommended!!! Pros: null Cons: null more
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New Fav Shop 12/13/2011

I took my BMW in last month and they delivered 100%! Handled my repairs quick and answered all my questions promptly! The staff was very friendly and comforting. I think this is my new shop! Thanks guys keep up the good work! more
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New Fav Shop!! 12/13/2011

I took my BMW in last month and they delivered 100%! Handled my repairs quick and answered all my questions promptly! The staff was very friendly and comforting. I think this is my new shop! Thanks guys keep up the good work! Pros: null Cons: null more
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great service and very hardworking 11/18/2011

I really liked how they gave me all of the information that I needed which has helped me in the long run. I always recommend Northwest Imports. They are great. more
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great service and hardworking 11/18/2011

I really liked how they gave me all of the information that I needed which has helped me in the long run. I always recommend Northwest Imports. They are great. Pros: null Cons: null more
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very hardworking and friendly!!! 11/16/2011

I have a luxury car and I can not just take it to any repair shop. I brought my car to Northwest and they did a great job with it. The prices are very good compared to the other competitors. The staff was very friendly. I really appreciate the hard work. more
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Very hardworking and friendly 11/15/2011

I have a luxury car and I can not just take it to any repair shop. I brought my car to Northwest and they did a great job with it. The prices are very good compared to the other competitors. The staff was very friendly. I really appreciate the hard work. Pros: null Cons: null more
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Great Garage! 11/7/2011

The service I receive on my Audi here at Northwest is always outstanding. This guys go above and beyond to make sure your vehicle is taken care of. The mechanics work hard to get you in, out and on your way. more
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great shop 11/2/2011

I have been a customer of Northwest for the past few years now. You certainly get what you pay for with these guys. My BMW is in good hands when shes visiting you all, thanks for keeping her in great shape. more
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Great Work!!!! 10/31/2011

They do great work on my car. I always appreciate the effort they put into their work.I definitely recommend them. more
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Great work 10/31/2011

They do great work on my car. I always appreciate the effort they put into their work.I definitely recommend them. Pros: null Cons: null more
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Fantastic service!! 10/25/2011

They did an excellent job on my car.I appreciate the them going above and beyond to see what else needed to be done. Fantastic service. more
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Great Work!!!! 10/21/2011

Northwest imports has helped me make many decisions that has saved me money in the long run. They do great work and I appreciate the effort that they put into their services. I have recommended them to family, friends, and colleagues. Keep up the good work. more
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great work!!!!! 10/21/2011

Northwest imports has helped me make many decisions that has saved me money in the long run. They do great work and I appreciate the effort that they put into their services. I have recommended them to family, friends, and colleagues. Keep up the good work. Pros: null Cons: null more
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Keep it up! 10/18/2011

Northwest imports is the best luxury car repair shop in Texas. I trust them completely with my Mercedes (my baby for over 12 years now). And my husband would not trust anywhere else with his prized 2011 BMW. We both appreciate the hard work you all do. more
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Owner Message

  • For over 30 years, family-owned Northwest Imports has been expertly serving European & Japanese auto owners with foreign auto repair in Austin. Since 1984 we've specialized in the repair and service of BMW, Mercedes, Audi, Volkswagen, Porsche, and more recently Mini.

Editorial

  • ASE certified technicians offer automotive repair and car maintenance specializing in foreign cars.

  • 12/29/2006 Provided by Citysearch
Additional information
  • Hours: monday: 08:00-17:30, tuesday: 08:00-17:30, wednesday: 08:00-17:30, thursday: 08:00-17:30, friday: 08:00-17:30
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