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Nerger's Auto Express

4.9
89 reviews
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id: 27596763
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101 W Main St
Bound Brook, NJ 08805

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(732) 356-6060
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Best

I have been bringing my cars to Nergers for years. I am always impressed with the courtesy of the workers. Brian and his team always inform me about repairs that are needed. Th...

Worst

All reviews seem positive

Quality work 3/8/2012

Very pleased with the service and quality of work at Nerger's Auto Express. RESPONSE FROM Nerger's Auto Express: Thanks for letting us help you more
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good work 3/6/2012

Good work at a fair price. RESPONSE FROM Nerger's Auto Express: Thank you Phyllis we appreciate the opportunity to help you with your car more
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Great service! 3/1/2012

Nerger's Auto Express is great, honest, and pleasant to work with. They always tell me what's wrong. They also provide a shuttle service when I have my car in the shop and need to get back to the house, which is appreciated. It was a wonderful experience overall. RESPONSE FROM Nerger's Auto Express: Thanks for letting us help you and your car. See you next time. Brian Nerger more
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Great place for an oil change 3/1/2012

This is the first time I've used Nerger's and I am very happy with the service. I was in and out in less than an hour for an oil change. Mark at the service desk was friendly and efficient. I recommend them. RESPONSE FROM Nerger's Auto Express: Thanks for letting us help you and your car. See you next time. Brian Nerger more
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Unreasonably awesome!!!!! 2/15/2012

This is the best place i have ever used. Everyone is so helpful, nice, and exceedingly patient. All the work was done really fast and for a great price. I highly recommend Nergers Auto. RESPONSE FROM Nerger's Auto Express: Dear Elizabeth, Wow, thank you so much for the great review. See you next time. Thanks again. Nancy Michaud, Customer Service Nerger's Auto more
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Excellent service & quality used cars! 2/14/2012

My brother & I have been very satisfied Nerger's customers for almost 15 years. They have always provided quality service at fair prices and they stand behind their work. Brian & his staff are a pleasure to do business with - and are glad to pick up or drop off when a job is going to take too long for a customer to wait at Nerger's. We have also gotten good value on 3 pre-owned vehicles we have purchased from Nerger's - all lived up to, or exceeded our expectations. It's great to have a local merchant that out-performs the big chains. Highly recommended! RESPONSE FROM Nerger's Auto Express: Dear Mr. Weil, Thank you so very much for you kind review. We are glad you are happy. It's good customers like you that drive us to do our best each and every day. Call us anytime, we love to help people. 732-356-6060 Nancy Michaud, Customer Service Nerger's Auto more
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Safe a life 2/10/2012

Nerger's Auto Express is very thorough, honest and caring. In fact they recently diagnosed a corroded control arm that broke and caused me to loose control of my steering. Brian's diagnosis was that the poor quality of the metal caused this problem. Yet I thought I was protected from this type of parts failure due to the famous "27 point" inspection at the dealer from whom I purchased this car new. I learned the hard way how UNSAFE my car had become. Why not take your car into Nerger's to see if you are driving a SAFE car. It may save your life!! Roberta February 10, 2012 RESPONSE FROM Nerger's Auto Express: Thanks Roberta Its great to have you as a customer Brian Nerger more
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Good mechanic 2/9/2012

I actually started going to Nerger's Auto Express because my son recommended them to me and my mechanic moved out of state. I've been very happy with them. My husband and I bring our cars, a Nissan and an Acura, there now. They've done good service with both. Brian is very helpful and knowledgeable. Their work is always very good, and they're willing to give me ride if I need one. They've also gone with me on test drives. Brian had the car all day once and couldn't figure out what was wrong after I told them I had heard something strange. He eventually took my car for a test drive and finally heard the sound, and was able to get it fixed the next day. Everyone at Nerger's is friendly, and Brian goes above and beyond. RESPONSE FROM Nerger's Auto Express: Dear Joan, Thank you for your kind review. Sorry your car was here all day! We try our best each and every day. Each day is a learning experience for us all. I am glad you are happy. See you next time. Nancy Michaud, Customer Service Nerger's Auto more
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These guys are awesome! 2/1/2012

Finally, an auto care business with integrity and excellent customer service. They also have excellent prices. I highly recommend them! RESPONSE FROM Nerger's Auto Express: Dear Robert, Thank you so much for your review. We try and have competitive prices $$$ and do our best each day. I am glad you are happy. See you next time. Nancy Michaud, Customer Service Nerger's Auto more
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A life customer. 2/1/2012

I didn't feel cheated after I got my car back. Thanks. RESPONSE FROM Nerger's Auto Express: Dear Sarah, Thanks for your review. See you next time. Call us anytime, we love to help people. Nancy Michaud, Customer Service Nerger's Auto more
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Very respectful of your time! 1/13/2012

Nerger's Auto Express are the best. They are professional, they know what they are doing and they are very respectful of your time. RESPONSE FROM Nerger's Auto Express: Dear Mariana, Thanks for your review and for taking the time to write this. We are glad you are happy. Call us whenever you need us. Nancy Michaud Customer Service, Nerger's Auto more
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Excellent Customer Service 1/12/2012

From the time I made my appointment to have my vehicle serviced, until I picked up my vehicle I was treated like a member of the family rather then just another customer. RESPONSE FROM Nerger's Auto Express: Dear Wayne, Thanks for your kind review. I'm glad you felt like family. We try our best to make everyone feel comfortable and hopefully satisfied and driving a safe vehicle. See you next time. Nancy Michaud, Customer Service Nerger's Auto more
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Good job! 1/10/2012

Brian and his crew always do a good job. They observe the vehicle and give an honest appraisal of the needs and the estimated cost. Always enough information for you to make an informed decision about how to care for your vehicle. RESPONSE FROM Nerger's Auto Express: Dear Jim, Thanks for your review. We respect each and every customer and give them the facts, clear and concise, the prices, the approximate estimate of time, and try and accommodate everyone as we know car repairs are not convenient to anyone. Call us anytime, we're always here to serve... Nancy Michaud, Customer Service Nerger's Auto more
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Happy Costumer!!! 1/4/2012

Nergers is a very friendly and honest company! I would recommend this company to every person that i know for their excellent costumer service! I gave this company 5 stars because that's what they have up here, but to be honest with you they deserve 10 stars! If you need work done on your car from A-Z this is the company you should be using! Thank you so much Brian nerger for the great work! see you soon, Christopher DePasquale RESPONSE FROM Nerger's Auto Express: Dear Christopher, Thank you oh so much for your wonderful review. It is fantastic! We are glad you are happy. A happy customer makes a happy Nerger's Auto. Have a wonderful New Year! See you soon. Thanks Nancy Michaud Customer Service Nerger's Auto more
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I Highly Recommend 12/30/2011

My wife and I have gone there for several years now after getting a coupon for a free oil change for both of our cars. We had to drive a few extra minutes to get there, as compared to other repairs shops that were closer but we have found it to be worthy time and again. They are a step above in professionalism, service, friendliness, respect, honesty and in willingness to talk and explain repair items. I would recommend them to anyone. RESPONSE FROM Nerger's Auto Express: Dear Mr. and Mrs. Palumbo, Thank you very much for the great review. We sure try hard to do our best each day. Anything we can do for you, just call us. Have a wonderful New Year and hope to see you next time. (P.S. I'm hiding in the corner office, but pop in and say "hi" anytime.) Nancy Michaud Customer Service Nerger's Auto more
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I'm happy with them. 12/29/2011

I haven't had any major work done by Nerger's Auto Express, but I have had some minor to moderate work done. The work is always done in a timely fashion, the prices are fairly cost effective, and the people are friendly. As long as they don't try to pull anything, I'll be happy with them. Anthony Alexander RESPONSE FROM Nerger's Auto Express: Dear Anthony, Thanks for your review. We pride ourselves with honesty and integrity and we stand behind our product. Each day is a learning experience for us. We just love to help people as much as we can. Hope to see you soon. Happy driving and be safe. Nancy Michaud Customer Service Nerger's Auto more
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Nerger's is the place to take your car! 12/20/2011

From start to finish, Nerger's is where you want to take your vehicle. We are always greeted with a smile, their service is quality, but there greatest feature is their integrity. Brian doesn't just care about your car, but he cares about the individual as well. When we moved to NJ several years ago, knowing no one, Brian was eager to help us find the right plumber, for example or anything else that would be helpful to us as newcomers. It's also great that they will drive you home and pick you up if you have to leave the car there. And to top it all off, they've got fun contests in their newsletters! RESPONSE FROM Nerger's Auto Express: Dear Carol, WOW, Thanks so much for the great review. We know you are partial because you win all the contests! Only kidding! Thanks for the compliments, Brian is happy and smiling :-). Have a wonderful Holiday Season. If you need anything, just call us. See you soon. Nancy Michaud Customer Service Nerger's Auto more
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FINDING NERGERS IS LIKE FINDING A GOOD DOCTOR 12/16/2011

Finding and using Nergers for your car is like finding a good doctor for yourself. Once you find one you don't want to let him go. Every time I take in one of my vehicles, the reception by Brian, the attention to detail, keeping me informed of the approximate costs and how long it will take, which includes the excellent technical knowledge and work performed is second to none. These people are true professionals!!! RESPONSE FROM Nerger's Auto Express: Hi Jim, The Doctor is in....WOW Thank you for your wonderful review. We don't know what to say. Have a wonderful Holiday. Nancy Michaud Customer Service Nerger's Auto more
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thank you nergers 12/9/2011

Honest repair shop what else do you need? Thanks & lido's to all RESPONSE FROM Nerger's Auto Express: Dear Ron, Thank you very much for your kind review. Have a Happy Holiday Season. See you soon. Nancy Michaud Customer Service Nerger's Auto more
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Excellent Hospitable Envirement 11/2/2011

Entirety of process was guided by the excellent staff of Nerger's Auto Express. Any issues that came was corrected immediately by the employees at Nerger's without fail. No matter what Nerger's value the communication with their customers and will help in any way shape or form they can. They also are extremely knowledgeable and friendly consistently regardless of client frequency or amount of buisness they are dealing with at the time you enter. A welcoming family atmosphere from start to finish. Supporters of the United States Armed Service Men and Women. RESPONSE FROM Nerger's Auto Express: Dear Jason, Why thank you so very much for your review. We are always happy to serve our customers every day. See you next time and thanks again. Nancy Michaud Customer Service Nerger's Auto more
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