Napleton's Oak Lawn Mazda

The one thing bothers me about dealerships is that they constantly hassle you to make a purchase or get unnecessary add-ons. However, I have to say that I felt so welcomed at the Oak Lawn Mazda dealership. The best thing about the guys at Oak Lawn, is that they let me look around for the car I wanted, plus, they let me test drive it without pressuring me into buying it. End result? Hassle free customer service and I found the car, without checking rates at another dealership. Their maintenance service isn?t too shabby either - great rates! more

I liked the staff at Oak Lawn Mazda a lot. They were friendly, polite and very respectful. I felt welcomed and they were very eager to help me get the best price for my car. I purchased my brand new CX-7 from this dealership and I got it at a pretty good price. The also appreciated that I didn't have to wait too long for the car delivery. Overall, I had a great experience and I'll be referring this dealership to my friends and family. more

I had a great buying experience at Oak Lawn Mazda. I was referred to this dealership by a friend of mine as I was looking to buy a pre-owned Mazda 6. I looked through their website and they had a great inventory of pre-owned cars. I found exactly what I was looking for and I was able to negotiate the price down a bit as well. Overall, my sales person was polite and the customer service was good. I'll recommend buying from here. more

I thought Oak Lawn Mazda offered a wide range pre-owned Mazda 6 at very reasonable prices. I was looking for one which wasn't more than 15K and I found exactly that. The customer service was great and the overall experience was worthwhile. The paper-work didn't take too long and I drove away with car feeling happy and relieved. I'll recommend this dealer. more

I purchased a 2001 Toyota Corolla in seemingly excellent condition from this dealer about 2 years ago. I recently moved to Chicago and do not need a car, so I went to Carmax today to sell my Corolla. To my horror, the Carmax appraiser found that there had been some severe past damage on the car, which had been repaired by using a new hood and both fenders from different vehicles that had been painted to match the rest of the car. These new parts hid a frame that had been rewelded in order to repair it. To make matters even worse, it turns out that one of the VIN number stickers on the car had been changed to match the VIN number on all of the other panels of the car in order to hide the past damage. I was never made aware of any of this by the dealership. In fact, I was told that the car passed the dealership's rigorous inspection with flying colors! \r \r The nice folks at Carmax explained to me that dealers sometimes purchase totaled cars at a low price and then do a lipstick job to ma more

I purchased a 2001 Toyota Corolla in seemingly excellent condition from this dealer about 2 years ago. I recently moved to Chicago and do not need a car, so I went to Carmax today to sell my Corolla. To my horror, the Carmax appraiser found that there had been some severe past damage on the car, which had been repaired by using a new hood and both fenders from different vehicles that had been painted to match the rest of the car. These new parts hid a frame that had been rewelded in order to repair it. To make matters even worse, it turns out that one of the VIN number stickers on the car had been changed to match the VIN number on all of the other panels of the car in order to hide the past damage. I was never made aware of any of this by the dealership. In fact, I was told that the car passed the dealership's rigorous inspection with flying colors! The nice folks at Carmax explained to me that dealers sometimes purchase totaled cars at a low price and then do a lipstick job to make the car look like new so that they can sell it for much more than it is worth. This, unfortunately, is what happened to me. Since the damage on the car was not filed with the police or an insurance company, the dealership was able to do its ""repairs"" on the car under the radar, without ever having to mention it to me. The really scary part about all of this is that, had I gotten into a head on collision, the frame of the car literally could have snapped in half due to the structural problems caused as a result of the make-shift ""repairs"" done by the dealer on the past damage. I find this to be very dishonest and I highly urge everyone who is interested in Oak Lawn Mazda to consider a different dealership. Pros: Attractive sales staff Cons: Dishonest sales techniques more

Purchased my pre-owned Mazda3 hatchback from this dealership and I got a very good deal on the price. The financing options were very attractive and the customer service was great. My salesperson was very informative and polite. He guided me throughout the process since it was my first purchase. I was very satisfied at the end and I have some peace of mind buying from a dealer than buying it privately. I'll definitely recommend Oak Lawn Mazda! more

I had an accident a couple of weeks ago and my car's front end was damaged quite badly. I had contacted many dealerships and body shops together via email to see which one would provide the best price based on the nature of the damage. Oak Lawn Mazda was able to match all the quotes and give me the best price. I took my car to their dealership and was very pleased with the way they carried out the job. I'll definitely recommend these guys. more

I've been a regular customer of Oak Lawn Mazda for about 2 years now. I bought my car from them at a decent price and have been getting it serviced here since then. I've had no complaints till now and the service team has been great at carrying out their job. I highly recommend Oak Lawn Mazda. more

I had a great buying experience at Oak Lawn Mazda. I got my Mazda SUV from these guys as far as I can remember the process was fairly quick since I knew exactly what I wanted and they were able to negotiate a good price which fit my budget. The customer service was good overall and I'll definitely be coming back here for my next purchase. more

Oak Lawn Mazda has a huge inventory of pre-owned Mazda3's to choose from. I wanted to keep affordability in mind since it was my first car. Mazda3 fitted the criteria really well. It looks great and is priced well within my budget. My salesperson at the dealership was great to deal with. He was very knowledgeable about the car and answered all my curious questions in detail. He was patient throughout the process and also worked out a great warranty package. I was completely sold with what they had to offer. At the end of it all, I felt convinced with my choice and am very happy with my first car. more

I had a minor accident last week where I dented my Mazda Protégé pretty badly. After shopping around for quotes at various body shops, I was convinced with Oak Lawn Mazda?s pricing and chose to go ahead and give them a try. I?m glad I did ? Their service was impeccable and they were able to restore my car to its original condition. The price they quoted was very fair for the job and I had the peace of mind that my repair was done at a Mazda dealership. The staff was very friendly and polite. Overall, I made the right decision by bringing my car here and I?ll definitely recommend this dealership. more

I had a great experience buying my new car from Oak Lawn Mazda dealership. I was looking to trade-in my 2004 mazda3 for a brand new model. I was initially skeptical about the process but my sales rep was able to clarify all my concerns and questions. I got a great deal on the value and decided to purchase the brand new Mazda CX-7. It’s a very comfortable SUV and I love the compact navigation system along with the blind spot monitoring system. Overall, the buying process was very positive and I got a great deal on the price as well. I’ll definitely recommend making your Mazda purchase at Oak Lawn Mazda dealership. Pros: great trade-in value and customer service more

I was very excited to check out the 2010 Mazda3 hatchback. I've heard a lot of good things about the car - It's compact, good-looking and agile at the same time. The financing deals were very impressive and owning a new car seemed like the best option for me. I went ahead for the test-drive and immediately knew that this was the car for me. It looked great, was very responsive and overall I felt comfortable in it. The next step was to go ahead with the paper work and I was very pleased with the way things were handled by the Oak Lawn Mazda staff. The customer service was impeccable and I felt at ease. I'll definitely recommend making your Mazda purchase at Oak Lawn! more

I've been taking my Mazda to Oak Lawn Mazda for regular servicing since I purchased it from them. I have to admit, I am very pleased with the customer service and the quality of work they perform each time. I never have to worry about getting an appointment since they have always accommodated me according to my availability. The staff members are very friendly and honest about the work they do. I have never been charged ridiculous amounts for any kind of work they have done on my car. Overall, I am very impressed with Oak Lawn Mazda and I highly recommend this dealership. more

It was a great decision to make my first car purchase at Oak Lawn Mazda. Just recently bought my new Mazda3 from this dealership and I'm glad that I was able to get a good deal on the price. The customer service at this location was excellent. I was treated well at all times and the sales rep made sure that I found the car I wanted within my budget. Great variety to choose from and overall, I was very pleased with the experience. I'll recommend Oak Lawn Mazda. more

Finding a new Mazda in Chicago can be tough with a number of local dealers offering a wide selection of new and used Mazda vehicles. Oak Lawn Mazda offers a wide selection of new and used Mazdas at very competitive prices. I purchased my own from this dealership and I am very satisfied with the car. The buying process was a breeze and I was pleasantly surprised with the excellent quality of customer service. The staff was friendly and polite at all times. I'll definitely recommend this dealership and return here for my car's regular servicing. Pros: Variety and Competitive Prices more

I was referred to Oak Lawn Mazda by a close friend of mine since I was in the market for a new Mazda3. I'm glad I made my purchase at this dealership. They offer a lot in terms of variety to choose from and the quality of customer service is excellent at all times. I was greeted politely and well taken care of throughout the buying process. My salesperson did not pressure me too much and I was given enough time to make a practical and well thought out decision. The prices at this dealership are quite competitive - I got a fair deal on the car and overall I was very satisfied with my experience. I would definitely recommend Oak Lawn Mazda. more

I had been shopping around for a new Mazda for a long time. I had visited many dealerships and even various online classifieds but couldn't find the right car and deal until I came across Oak Lawn Mazda. They have a huge inventory of Mazdas to choose from at very affordable and competitive prices. My experience from the test drive all the way to the time I walked out with my car keys was absolutely great. The customer service was impeccable - Very knowledgeable and polite staff. I didn't have to try hard to negotiate the price to what I had wanted. Overall, I have nothing bad to say about this dealership and I highly recommend it. more

I took my Mazda to get my major servicing done which included getting a tune-up, oil change, brake pads, shocks and struts. I had sent many dealers a request for a quote and Oak Lawn Mazda by far quoted the best price for my requested repairs. I was very relieved to get my car serviced by this dealership - The staff was very friendly and took good care in detailing all that was needed to be done to ensure my car was in perfect shape. My car's performance has improved immensely and I am very happy with it. I will highly recommend this dealership for your servicing needs. more