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Modern Famliy Vision

id: 28796764
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906 W Mcdermott Dr, Ste 106
Allen, TX 75013

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(972) 598-9346
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Main categories:

Optometrist

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Other

Reviews
( 56 )
( 2 )
( 0 )
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( 7 )

Best

I have never had prescription sunglasses before but I went to the store with a prescription I got somewhere else and picked out regular glasses the guy there suggested sunglasses ...

Worst

I went in to purchase a pair of glasses. Since I did not have insurance to cover glasses I was told that I would get a private pay discount of around 30% off. To my surprise I dis...

Purchased a pair of glasses 10/27/2010

I just purchased a pair of glasses from Dr. Leazures office with the help of a great staff. I never knew this office carried Gucci and Versace frames which they told me they were brand new. My glasses came back in only two days. I now have great vision and at a great price. I would reccommend this office to all my firends and family. more

Just moved to allen 10/25/2010

Recently I moved to Allen and I needed an eye exam. I found out this office was on my insurance but after reading the previous reviews was a bit nervous but decided to give them a try. I have to say that I was blown away. The Doctor was awesome and very helpful explaining all my needs along the way. The staff where friendly and also helped me choose a great frame. They have an awesome selection and I will continue to go back. I have been in retail all my life and I know that you never receive good feedback only bad so felt that I needed to make this comment as I LOVED Modern Family Vision. more

My son recently had to get glasses 10/21/2010

My son recently had to get glasses and we chose Modern Family Vision right here in Allen. The Dr was wonderful with my son and us, explained in great detail that we could understand and was very thorough with her exam. They offer a special for children for the eye testing and their prices on glasses are very good. I felt as though we where in good hands. more

Great dr. 10/18/2010

I went to Modern Family Vision recently for my eye exam. The Dr. was friendly and detailed, and the staff was very helpful also. I needed my glasses quickly and they had them done the same day for me. I would bring my family back to see them. more

Great Service! 9/15/2010

I brought my family to Modern Family Vision to have eye exams for glasses and contacts. The staff that was there explained all of our insurance benefits and helped us use them the best way. We picked out glasses and left with sample contacts on the same day. We had a great experience. more

WORST Service ever in the entirety of my life 9/4/2010

If I could give a negative rating I would. This was the worst experience , in any type of service industry, I have ever had. My family moved to Allen so I had to change eye doctors from the same Plano eye center that i've been frequenting for the past 6 yrs. Never once did I have a problem there. Modern Family Vision is a cesspool of incompetence and greed. Castro actually said, verbatim ""your eyes are messed up"" and she did not know why. Seriously??!?! That's your professional opinion? I have never been so angered in my whole life. My first visit was considered a medical and I paid a 15 copay. My second visit was a coerced one since she refused to write me a prescription until I had a follow up. So i drove home from school one weekend solely so I could have a prescription. I was told there would be no charge. My second visit ended up costing me a $82 copay despite the fact Lazarus did absolutely nothing other than repeat Castro's sentiment that I was seeing fine but not exactly 20/20 and that they did not know why.When I asked her what the problem was she did not tell me anything. This place is a farce of an office. They tried to schedule two more follow ups with me, and I had to explicitly tell them no. I STILL don't have a prescription for contacts. I cannot express how wholly unprofessional and ridiculous this place is. more

Horrible Customer Service 6/7/2010

My wife was having problems with the contact in her right eye. Same prescription in both eyes. We decided to try a different manufacturer that she had used in the past to see if that would solve her problem. I ordered the contacts online. The order was declined by the doctor's office. Even though we had been in within the past 4 months, the prescription was the same, only a different manufacturer that my wife had used prior, they wouldn't let us fill the prescription without coming in. I was clear in my explanation to them that my insurance wouldn't cover another visit. How convenient. They charge a $39 in between office visit. I feel like I've gotten nickel and dimed by this office at every turn. Congratulations, you'll get your $39, and lose 2 customers in the process. Pros: I Like Overpaying! Cons: Everything more
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Owner Message
  • Modern Family Vision is the unsurpassed eye care specialist in Allen, TX. They dont call us the best for nothing. We care for all ages, no matter what their financial situation may be. Our products range in price and name brands. After your eye exam, your new eyeglasses can be ready any time within 2-24 hours. We offer all who walk through our doors the best price, guaranteed. Contact us today to check out our great deals on eyeglasses and frames!

Additional information
  • Hours: monday: 09:00-18:00, tuesday: 09:00-18:00, wednesday: 09:00-18:00, thursday: 09:00-18:00, friday: 08:00-17:00, saturday: 08:00-15:00
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