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Businiess name:
Modern Famliy Vision
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Review by:
citysearch c.
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Review content:
If I could give a negative rating I would. This was the worst experience , in any type of service industry, I have ever had. My family moved to Allen so I had to change eye doctors from the same Plano eye center that i've been frequenting for the past 6 yrs. Never once did I have a problem there. Modern Family Vision is a cesspool of incompetence and greed. Castro actually said, verbatim ""your eyes are messed up"" and she did not know why. Seriously??!?! That's your professional opinion? I have never been so angered in my whole life. My first visit was considered a medical and I paid a 15 copay. My second visit was a coerced one since she refused to write me a prescription until I had a follow up. So i drove home from school one weekend solely so I could have a prescription. I was told there would be no charge. My second visit ended up costing me a $82 copay despite the fact Lazarus did absolutely nothing other than repeat Castro's sentiment that I was seeing fine but not exactly 20/20 and that they did not know why.When I asked her what the problem was she did not tell me anything. This place is a farce of an office. They tried to schedule two more follow ups with me, and I had to explicitly tell them no. I STILL don't have a prescription for contacts. I cannot express how wholly unprofessional and ridiculous this place is.
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