Mission Viejo Auto Collision

The whole office and workshop staff was friendly and efficient, and took time to explain what needed to be done. I was emailed updates about the work going on. Would highly recommend this company. more

This is the second time I have used this company, have been very happy with the results and service both times, and would highly recommend it to others more

Eric Vargas was great!! I was out of the country and he kept me updated via email and my car was ready and washed by the time I arrived back in the states! Such great service-completely hassle free! Thank you! more

I had a wonderful experience with Mission Viejo Auto Collision. My car was totaled so I cannot comment on their prices but everything was explained to me in detail when I was unsure of the process and I was aware of what was happening every step of the way. I would recommend them to anyone. more

The repair was good and on time. Everyone was helpful.. more

Mission Viejo Auto Collision is the BEST!!! My daughter was in a car accident on a Friday with her 2012 Jeep when driving in from out of town and we needed her car back in a week. I knew that would be difficult if not impossible, but started the task of researching places on the pre-approved State Farm list on Saturday... note that MVAC is one of the few places that you will even find open on Saturday. I talked to Eric who was incredibly understanding of the whole situation and was able to arrange for a tow truck to pick up the car that day since they were open till 4pm. They did not waste any time and when I went over on Monday to do some paperwork, Eric took me into their very clean, organized shop area where they had already completed an extensive tear down so they knew exactly what parts needed to be ordered & what to repair. Their communication is AMAZING!!! I never had to wonder about the progress of work on the car. Every day they emailed an update on the repair process along with photos!!! They also called when necessary and were open to contact for any reason. Although they could not make promises, I was confident that they were doing everything possible to meet our deadline and I began to get hopeful as I followed their efficient completion of each step. It seemed like a miracle that they were able to meet the challenge of completing all the work to restore my daughter's car to new condition in less than one week!!! It is extremely rare to find a business with both superior customer service and quality workmanship. I was genuinely impressed with every aspect of MVAC and would not hesitate to highly recommend them to everyone! They take pride in their work and stand behind it with a Lifetime Unconditional Guarantee. It does not get any better than this and I considered myself incredibly lucky to locate such a reputable business. My sincere appreciation to the professionals at MVAC for a superb experience from the initial contact to a perfect finish!!! more

It was great working with Art. He kept me posted on the progress and was proactive in seeking compensation for the unsatisfactory repairs that had been done the year before. more

Service was prompt and professional. more

Mission Viejo Auto Collision does a fine job and I would recommend to anyone that asked. more

The service is excellent, the followup and communication are as well. The Email photos work great. I appreciate the excellent work done by Mission Viejo Collision. My question is: Do you have any paint left over? There is a scratch on the left side of my car, and if you have paint left, I can touch it up. Thank you Sharron Parzick 949-230-8087 more

Mission Viejo Auto Collision was on the list of approved body shop from my insurance company and personally recommended by my local insurance agent. Luckily I haven't had to need many auto body repairs over the years but can easily say they are the best I've dealt with. All of the employees were very outgoing and made it the experience as good as it can be. more

Mission Viejo Auto Collision have been great to work with. They seem to be honest and caring. I am very pleased with their work more

THE ONLY PROBLEM WAS THE LENGTH OF TIME TO GET MY CAR REPAIRED. I UNDERSTAND THAT THE PROBLEM WAS RECEIVING THE PARTS BUT IT DID MAKE IT A PROBLEM. I WILL RECOMMEND YOUR COMPANY IF IT EVER COMES UP. THANKS FOR AN EXCELLENT REPAIR JOB. more

pleasure to business with more

The staff at MV Auto Collision were very professional, very courteous and very attentive to their customers. more

The work that was done was done well, however, not all the damage was fixed. Now waiting for parts. more

All very friendly people, but I was not kept informed of their progress on a regular basis. I had to call them. more

We were kept in the loop on a daily basis, they stuck to the schedule given and the car was ready when they stated it would be, the workmanship was good, the customer service was good. more

I am extremely pleased with your service. I was always updated as to progress. The work was excellent. more

The Mercedes seems to be driving very well.Car feels good while driving. Vehicle feels good while driving.All seems to be running well.Very satisfied.The trunk latch seems to be noisy and you have to close trunk real hard to make sure is closed correctly. Your man Erick said to drive it over weekend to see if there are any problems. more