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Mission Viejo Auto Collision

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23812 Via Fabricante Ste A
Mission Viejo, CA 92691

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(949) 951-7503
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Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Reviews
( 283 )
( 39 )
( 7 )
( 3 )
( 2 )

Best

I had a great experience here. A very fair quote, fast service, and kind and understanding staff. I wouldn't go ANYWHERE else. If I ever needed auto body services again, I woul...

Worst

One takes a car to a body shop to have dents repaired not to get more dents while in the care of the body shop. We took our car there to have damage to the front repaired. When ...

I am a new loyal customer! 4/5/2012

I visited several body shops to get an estimate on some minor paint work on my rear bumper. That "minor" paint work turned out to be about $650.00 according to 3 shops. Mark Hesford of MVAC looked at it and suggested that they try and buff the scratch out. When I asked how much, he said "free"! Shocked, I asked why he would do that. He said because he wanted me to come back on the future. 10 minutes later he returned and my bumper was better than new. It worked, I will be bringing ALL of my future business to him. Great job Mark! more
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Phenom 4/4/2012

Awesome place, awesome people. more
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High quality and trustworthy work 4/3/2012

I have used MV Auto Collision before and suggested them to several other customers in need. The work is always done on time and looks better than new. Highly satisfied with the repairs. more
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Good 4/2/2012

Only thing is our Satelitte Radio was not reinstalled. I need to take it back or do it myself. Take the battery out I guess. The child car seat was taken out and Im not sure why. I'll have to reinstall that as well. more
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Excellent customer service. Excellent workmanship. 4/1/2012

I felt well taken care of from the minute I walk in the door. I liked the regular email updates of the progress of the work. When I picked my car up, someone went over the repairs with me, and answered my questions. more
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the absolute best body shop 4/1/2012

I took my '06 honda ridgeline in for repair and they did such a great job! the paint matched perfectly and the damage looks like never happened. they have must have outstanding customer satisfaction because they even went the extra mile and buffed out most scratches that were on the vehicle! i could not be more pleased. more
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Excellent customer service 3/30/2012

Very friendly staff made it easy to get estimates and they coordinated with the insurance company. They kept me informed of progress daily via email and text. Quality of woark was excellent and work was completed on schedule. more
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I'm not 100 satisfied with their Customer Service 3/30/2012

The reception by their female Front-Desk Coordinator towards me was lukewarm. She was not very accommodating nor friendly. Did not give me a warm greeting. Also, her telephone mannerism was not of a friendly one either. Their whole lobby area was warm. No air-conditioner! more
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I have been a customer for 10 years and have always had excellent results. 3/27/2012

Great service! Todd is the best......as is the entire staff at MVAC. more
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Excellent! 3/23/2012

Mark, It was truly wonderful in doing business with you and MV Auto Collision. It is breath of fresh air in today's world to find a company that works from start to finish in a professional manner and delivers all that is promised and more with excellent qullity. more
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Great body shop and great customer service. 3/22/2012

Todd and Mark will take care of you and make sure your card is back to preaccident condition. more
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Accurate quotes, fast and reliable service 3/19/2012

Our car was delivered to us on time at the price quoted, no "hidden extras", and the workmanship is great. We have used Mission Viejo Auto Collision several times over the past decade and we will continue to use them for our automotive repair needs. more
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Took a bit longer but worth the wait 3/19/2012

Took care of my car and did a meticulous job. Handled the insurance and all was good. Thanks Guys! more
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Excellent customer service! 3/17/2012

Mission Viejo Auto Collision did an excellent job repairing my car! They have excellent communication and service. I appreciated the daily email photos showing the progress on my car. I will definitely recommend them! more
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Everyone that works here is very helpful and friendly! 3/16/2012

I brought my BMW in after a fender bender. Mark went through the process of what needs to be done with the car. I was even sent emails and texts from Todd of what the process my car was going through from start to finish. The car came out great and I was very happy and thrilled with the results. Sara was also very nice and helpful too. more
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excellent 3/13/2012

They told me what they would do and then did it. They beat their estimate of how long it would take by a week, so I was very pleased. Friendly, prompt service when you walk in. more
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Great job 3/13/2012

Art and Todd were very helpful and courteous. The car was ready as stated. more
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They do business RIGHT! Rare to find! 3/12/2012

I had a great experience with Mission Viejo Auto Collision! I have actually had several cars repaired there and they have been great each time. They are very personable and helpful. If I had questions, they went above and beyond to answer my questions clearly, all while maintaining a friendly attitude which is so rare to find in so many businesses these days. They sent me pictures of my car as it was being repaired so I always new where it was in the process. Because I went through my insurance, I cannot necessarily speak to their prices, however, each employee that I came into contact with struck me and honest and truly helpful. I can tell that the company is overall honest and trustworthy. I don't think they would try to rip anyone off. Overall, I am very satisfied with my service at MVAC! more
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More Accurate Estimate 3/12/2012

I understand the estiate is just that but you think maybe 5 to 8 off when you hear that word. However, in my case I ended up paying almost 30 more (about $6500) than my original estimate, it left me with a bad taste in my mouth, to say the least. I recommend that MV Auto Body use their more experienced employees to do their estimates. more
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Good workmanship, excellent customer service 3/12/2012

Good workmanship, excellent customer service more
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Additional information
  • Hours: M-Th 7:30am - 5:30pm, F 7:30am - 6:00pm, Sa 9:00am - 12:00pm
  • Payments: Master Card, Visa
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