I've been going to Mina's for haircuts, highlights, etc. for a couple of years now. The hospitality and service has diminished with every visit. The receptionists have taken wrong types of appointments I've requested (asking for a cut and being written in for a style), taken the wrong time, and called me to leave a message changing the day of my appt. w/o speaking to me first. Last week I officially got the worst haircut I've had in years, after waiting in the lobby for 25 minutes past my appointment time. The stylist seemed rushed and uninterested in what I wanted. I wasn't even given a robe when my hair was washed. Water dripping all over me! The prices are way too high for the low level of service and now inadequate haircut.
Cons: service, staff, value
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