Mike Pruitt Honda

This is the third Honda I have leased from Mike Pruitt, so I feel like I am dealing with ""family"" rather than a group of strangers. Buying or leasing a vehicle can be very stressful and I have experienced that with previous purchases from other dealers, that is not the case with this purchase. I was helped immediately upon arrival, & Lynn greeted me like I was an old friend - this is the second lease Lynn has handled for me. I was informed of each document I needed to sign and what it represented by both Lynn & Tom, and the process moved along smoothly during a busy time in the showroom. Lynn took the time to go over all of the features of the car so I would be comfortable during the test drive & of course when I left the dealership with my new car. I will recommend Mike Pruitt Honda & Lynn to my friends, family & co-workers looking for a new car. I will, of course, be back in 36 months for a new one myself. more

I chose Mike Pruitt to buy my car, because of the excellent service I have received in your Service Department, especially from Rob. It is important to me to establish a relationship, where I know that my business is appreciated. more

Staff was friendly and courteous. Jacob Decker was very helpful, showing us several cars along with the one we had originally come to see. Jacob never pressured us and was helpful in finishing off all of the final details once we made the purchase. All in all a great experience!! more

Most people including my wife and I consider buying cars as somewhat stressful as it rates 2nd to buying a house. Anytime you're spending a considerable amount of money. Janice and I for the first time in our lives decided to our two vehicles at the same time. We had narrowed the brand we were going to buy down to two, either a Honda or a Toyota. I wanted a coupe or sports edition and Janice wanted a sedan, so we were looking at the Honda Accord Sedan EXL and Coupe and the Toyota Camry XLE and SE. I ultimately went for the Honda Accord Coupe and my wife initially was going to get the Toyota Camry XLE, however Toyota had to order the vehicle since they had none on their lot that matched what she wanted on the car. While we were dealing for my Honda Accord Coupe, the service we were getting from Ed Bell and getting the opportunity to meet Jason, Marvin, Jacob, Dave G., Tom Brown and Justin Miller my wife was starting to reconsidered her decision. Ultimately my wife reconsidered and we came home with the Accord Sedan EXL this evening. She reconsidered because of the people working at the dealership and the service we were getting from Ed and others. So give all your staff at Mike Pruitt Honda a big slap on the back and an atta boy because they are the reason we bought both cars from your dealership. Ed Bell was a great sales person and it was a pleasure dealing with him. more

We have been buying cars at Mike Pruitt Honda for a long time. The reliability of our Honda vehicles has always been amazing. We always go to Lynn Snoderly and she is great! She is easy to work with, not pushy at all and takes a genuine interest in us both personally and as customers. We know that the car buying experience will be enjoyable and stress free when we work with Lynn! Also, the service department at Mike Pruitt Honda is really great. more

I knew Marcus Morris was going to make it a great experience from the time I walked in the door. Wonderful experience. Highly Recommend to others looking for a Honda sale. He was efficient, quick, knowledgeable, took the time needed from start to finish. At NO point did we feel pressured or uncertain about the features on the Honda or our purchase. Marcus was a great salesman, continued thru the whole process with a smile on his face, proud to be an employee, and excited about his ability to service a customer with our wants and needs. We have purchased Chevy's my entire life from the same dealer and never had the quality experience Marcus provided. Mike Pruitt Honda should be very proud to employee such a great asset to the car sales business. Shout out to Marcus and thank you for a wonderful experience!!! more

We were pleased to find the make/model car we were interested in buying on the lot. Justin gave us adequate time to test drive and didn't use high pressure sales tactics, which was appreciated. We also appreciated that our offer was considered, as some dealerships seem insulted that you want to negotiate. Also, Tom in Finance was very gracious in helping us work through a snafu with payment. Thanks for a pleasant car-buying experience. more

We purchased a Honda Civic for our daughter back in November and was pleased with the experience so that when it was time to buy our new car, we decided to return to Mike Pruitt Honda. more

My younger daughter leased a new Honda Crosstour a few months ago, trading in her leased Accord. No other local dealership could match the Pruitt deal. My wife and I just traded in our Accord on a new Pilot; we always loved the larger SUV. We love the vehicle, and working with John & Jason. We felt that they had the best deal was offered, with no pressure to accept or walk. Those two experiences prompted our older daughter to buy a Pilot this week! Mike Pruitt LOVES our family, for sure, but they earned our business. more

From the time we walked into the dealership to the time we left, we had excellent service. Marcus came in on his day off to work with us and we test drove two vehicles before I decided on the vehicle we ended up purchasing. He was very knowledgeable and answered all of my questions. He did not try to talk us into any additional options or an upgrade. He was very pleasant and personable. The paperwork we signed did not take long at all. We have purchased from two other local Honda dealerships in the past and this was by far the best experience I have had. My van was delivered to me sparkling on the inside and out and Marcus made sure I was comfortable with everything before we drove off. No other dealership can compare to the service we received and the hassle-free overall experience. My entire family loves the vehicle and we are very happy with our decision. I cannot say enough about this dealership and we will be sure to be back again when it's time for another vehicle. more

Had a great experience shopping (for the first time) for my new car. It was not hard to replace my old highschool car and I got a good price out of it. I went home very happy and feel like my financial situation was heavily considered. more

I give Mike Pruitt Honda 5 stars because of the friendliness and awesome staff, from the salesman to Tom in the finance department. Our salesman Jacob Decker was awesome and answered all of our questions and was not pushy at all. We drove 45 minutes away because they had the best deals that I could find. It was our first time there but it will not be our last time. I will definitely go back when we are ready to purchase another car. Thank you Jacob and the rest of the Mike Pruitt staff !! more

I sent an email using the Mike Pruitt website to request information on trading in my lease early and leasing a newer Civic. I received a reply the same day from Marcus. He was able to work with me via email. I came in on a Saturday afternoon and left a few hours later with the car I wanted. He was very helpful and professional and made the new car process enjoyable. I would recommend this dealership and the salesmen to everyone I know who is interested in a new car. I love my car! more

I have been in the market for a new car for months. I am very passionate about automobiles and have been in the tire industry for over 3 years. After doing a lot of research and visiting the Cleveland auto show, I knew that the newly designed 2013 Honda accord sport is for me. My only dilemma was what Honda dealership do I want to make my purchase at? I went onto autotrader and submitted some information on what I was looking for. These names came to mind: Mike Pruitt, Classic, Park, and Jay. I've been to Park Honda before and felt their customer service was not at the level I expected, they were out. I've spoke to Jay Honda and they seemed very nice and customer oriented, however they are located in Bedford. I live in Cuyahoga Falls and drive pass Mike Pruitt on Route 8 almost everyday and they were the first people to send me an e-mail asking for my business. Many of my own friends and customers purchased vehicles from Mike Pruitt and I've only heard good things. The first response shows that they are ambitious and really want to earn my business.This was the obvious dealer to visit first. I came in on a weekday and they were slow. I was greeted as soon as I walked in and asked for the sales person that emailed me. He greeted me and remembered the e-mail. We went for a test drive and it was everything I had expected. I would return on Saturday to make the ""deal"". I got a great price and a fair value for my trade in, but the friendliness and personability of the staff is what sealed the deal. They earned my business and me as a customer. I want to thank Marvin Maffett for his persistance and service. more

Very nice was not pushy at all would recommend to anyone. Would come here again if we need another vehicle. I was very happy to not have pushy service made me feel good. more

Excellent service! Marvin was informed and did a great job. I am a loyal Honda fan and will be back. The entire process was about 3 hours long, from test drive to driving away. more

When I was searching for quotes on internet I found a car I like at MPH page, the quote I was given was reasonable and when I arrived the price was honored, Marcus had everything ready at time agreed upon and the car was set up for a test drive. The transaction was smooth without any ‘surprises’; Marcus made certain I understood all the new technologies in the car and explained how they worked. I was given a tour of the dealership's service area (very clean) and I can say that Mike Pruitt will have my future business. more

I was pleased with the Experience with John Russo at Mike Pruitt Honda. He worked hard to get me the best Price on 2013 Accord EX-L John was very friendly and answered all the questions I had true fully. The meeting with Dave to sign all the Documents also went well. I recommend anybody who is interested in a Honda to Mike Pruitt (John / Dave Thanks guys more

I went to multiple dealerships while shopping for a new vehicle and Mike Pruitt Honda was definitely the highlight of my experience. My sales person Maurice Browder was the best, he knew everything about the vehicle I was test driving and I felt confident that he was being honest and had my best interest in mind. He has even continued to contact me after I purchased the vehicle which shows that he was not only looking for a sale but he was looking to really help as well. Thanks for everything Maurice. more

I recently purchased a new Honda Accord from Mr. John Russo. I found him to be very knowledgeable and professional in his presentation. I would highly recommend using Mr. Russo's services and Mike Puritt Honda to anyone in the market for a new car. more