I've only been renting from Midwest Property Management for a month and already I am horribly angry about my decisions to do business with these individuals.
First, Midwest Property Management makes you stand in line for hours at noon on August 1st to get your keys even though there is surely a better way to do things and even though they've told you twice (once when signing your lease and once a week before moving in) that you may come to the office at 8 in the morning to pick up your key and start moving in.
Second, they lie. Specifically when trying to cover themselves up. They will tell you that they remember the exact conversation that you had with them four months ago and that no, they did not tell you that you could come by at 8:00 am to pick up your key-they did.- They will also tell you that it says in your lease that you can pick up your key at noon on August 1st-it doesn't.- When you exclaim, the apartment will be clean on August 1st when the tenant will have only moved out the day before? And they answer, ""of course. We have a crew come in over night and clean and paint."" They don't.
Third, your apartment/house/townhome will be FILTHY and the walls will need to be painted when you move in. A month later, the walls will still need to be painted, the rusting dishwasher rack that you mentioned on your walkthrough the day after you moved in will still be rusty and will begin ruining your dishes, and-as an added bonus- the lights on the exterior of your building will not work so the parking lot will seem to be super dark and scary. It doesn't matter that you have asked 1-3 times a week when these issues will be taken care of, they could not care less.
In conclusion, do yourself a favor and do not interact with this business by any means. There are plenty of other places to rent from in Lawrence. Lorimar Townhomes and Meadobrook apartments-for example-care about their tenants, get to know their tenants and are prompt with maintenance repairs. I should have never left.
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