We walk in the door and immediately notice the weather worn home made ""No Smoking Sign the screams from the entrance way"". Wow was that the first thing we notice. I thought a scent of fine eats would have been the first thing we noticed?
We were placed in the first booth across from the bar. Now the table was about 8 inches shorter than the length of the booth. This meant my plate would have been slightly to the right to keep it on the table. We asked for a table after that. 20 minutes later we were led to our table in the middle of this cramped dining room. Felt like a factory lunch room. Keep in mind that all the above took around 20 minutes. We sat there and watched the Manager talk with buddies at the bar. He was wearing Blue Jeans and a long sleeve blue shirt with the tails hanging down. ""He made no effort to assist his waitstaff, or check on the customers who have just been moved to a new table for good reason. He did not move from the Bar while we were there. When we were leaving this ""Manager"" was sitting at the bar with his legs across 3 bar stools, ""Feet up on the last"". All he needed was a pillow for his head- Glad someone was cozy!.The waitstaff had there hands full. It was 30 minutes before she got our Drink order. It took this long we ordered everything at once. At this point we were ready to walk out. NOW, Waitress did not know what a baked potato ""LOADED"" meant. She was confused about everything. She did not check on us until I called her over due to a BLEEDING COW ON THE TABLE.
The Food-Well I ordered the 40 oz Porterhouse Steak for around $20. You would expect a salad or soup for this price and when I asked for a ""Loaded baked potato"" I was told that it came with Butter and Sour Cream only. Waitress told me I would pay for each additional topping. I settled for the Baked Potato ""as is"" with something called Greek Beans (Green Beans from a can with Tomato and Onion added"". These sides came in apple sauce bowls like you get in nursing homes. SO! for the $20 I got a baked potato with Butter and Sour Cream, ""Greek Beans"" and a 20 oz chunk of meat. Now, If I had it my way the steak would have been cooked on a Grill with Salt and Pepper and some seasoning. This is not what happened! I ordered my steak Medium Rare and got BLEEDING!. The steak was big but I could tell it was tossed on a flat top griddle. Oops, I had to send it back to remove the moo. The waitress returned in about 5 minutes and I knew it was still Rare. Sure enough, I cut the steak in the center and found BLEEDING AGAIN. She took it and I jokingly said why not use the microwave!..SHE DID!! and I got a $20 steak finished in the microwave after being sent back 3 times (by the way, NO SIGN OF MANAGER). It was after I WENT and got some A1 ""Myself"" that I could finally eat my steak. You see during the re-cook's I had to eat my side dishes to keep up with the other guests at the table. The Steak was tender on the outside!. Woo Hoo
The Review-If you are a senior looking for a budget meal ""DON'T DO IT"". If you want a nice dinner with Baltimore Local Flavor ""Don't Do It"", and if you want a restaurant the excellent Management, Great Servers, and Meal for your Buck.....DO NOT DO IT. I had a horrible dinner and I would expect more from a local landmark restaurant. You can't rely on over sized steaks to make your restaurant. These days people have a choice when they dine. Managers should check the tables, tuck the shirt in, pay attention to whats going on around him, and make a memorable experience so guests will return. The Wait Staffs job is the anticipate the needs of the guest and create an excellent meal so guests will return. One things for sure,...I wont. The Broadway Diner is just up the road. The Food is Excellent, It was featured on the Food Channel, the wait Staff work hard to please, and you get more for your money. BEWARE!!!!
Pros: Roof Holds Up
Cons: Where do I begin?
more