My husband and I had a terrible experience at Michael's. Not once, not twice, but three times! We went back three times because the specials (Thursday night 40 oz prime rib!?) sound like a great deal and we wanted to try them. Each time they were sold out of the prime rib by the time we sat down - even after we'd checked with ""management"" to assure they'd have prime rib for us. We are not picky people and we are pretty reasonable - their hostess/manager is terrible. (She must be related to the owner!) The place is not fancy or clean - I agree with some of the other reviewers - but we were willing to overlook that. I will never go back there, and I will tell anyone that will listen to me about my experiences there. DO NOT WASTE YOUR TIME OR MONEY.
Pros: There are no pros.
Cons: Terrible management, terrible customer service, dilapidated upholstry, dirty, old, run out of advertised specials repeatedly, did I mention terrible management?
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