Metropolitan Pacific Properties

Having worked at a property management company, I know how impossibly hard it is to please 100% of the residents in a building.  Also, those few people that may be upset are often the loudest on review sites such as these.  Happy residents often do not review management companies, which is why I am here to praise this company because they really do deserve it, despite what some of the previous reviewers are saying.   Many disgruntled residents do not realize that the management takes orders from the Board of Directors, and in many circumstances  the PM has their hands tied.  This company, Metropolitan Pacific Properties has managed my property for several years.  I am not on the Board, but they still try their best to accommodate my requests.  I know they are working with operating budgets that have been scaled back significantly due to the economic crash.  Many buildings are in a low cash-flow situation and cannot afford major renovations, so I do not get on their case about issues I know they can't address at the moment.  I trust that they will keep working to improve our building and make the residents happy to live here.\r more

They are the most unprofessional, rude and unreliable company I have ever dealt with.\r They have cost our building thousands of dollars in fines and late payments; the monthly financial reports are ALWAYS inaccurate, and they NEVER acknowledge making any mistakes at all. On the contrary, they ignore the calls of the shareholders, thinking the problems or outstanding items are going to go away. - I had neighbors tell me they don't want to call the management company because they are mean to them and extremely unfriendly. - the president of the company and his wife, our property manager, have proven to us that they are unreliable, incompetent and unprofessional. more

Metropolitan Pacific Properties really turned my 185 unit property around since we terminated our old property management company for neglect. Just one year ago our building was in shambles. Laundry room barely working, roof collapsing, rats everywhere, tenants totally disregarding house rules, not to mention we are not getting robbed anymore is a plus. Not anymore... and this is only one year into our contract. I feel like i live in a whole new building now that they took charge. My manager is so personable/professional with the Board and our residents and the workers. We were thinking about letting go of our superintendent but our manager whipped him into great shape! They have a mutual understanding now and our building is clean as a whistle. I cant speak any higher for this company. They are certainly setting an industry standard when it comes to service. more