Metro Gym

All the reviews prior to Nov 2010 are for Ftness Dynamics and Fitness One. Metro Gym opened in their old location Nov 2010 and their bad reviews are stuck on our page. more

this place was a f*cking nightmar never in my life have me and my spouse had to cancel our member ships more than once to find out that they remained open and we got charged hundreds of dollors. I had to cancel my cards pay a lawyer then stay broke for a few days now that they are canceled and went up in person to conferm it just got another bill in the mail WTF........... Cons: member ship fee's more

I signed up for the personal training sessions, then cancelled within the 3 day time frame that was allowed. It has been 39 days and I still havent received my refund. I have called and talked to several different people. Each time they say they will look into it and call me back. So far no one has called me back. I dont understand why it is taking so long. It is making me want to cancel my membership completely. If you do sign up for this gym, dont sign up for the personal training unless you absolutely can afford it as it is expensive. They will pressure you! Pros: price per month Cons: small more

Very friendly staff here.....even the members that go here are very nice and helpful. Its a very clean gym and the best part is they offer tanning now which is a plus and its cheaper then any tanning salon in AZ!\r I reccomend the 35th ave location, I have been at this one for years and more to come! ;) Pros: friendly staff, always ready to help if needed!! Cons: none ! more

Looking to change from LA Fitness to a gym closer to home. Fitness One is an option. What are the start up and monthly cost? more

This gym is awesome! i recently signed up at the 303, the newest location, and i like it. A lot! All of the staff is friendly and helpful. As well as the trainers. The equipment is great, the atmosphere is relaxed and i i've even met a couple new friends as well. Comfortable, cost friendly, and people next to me who are just trying to do what I'm trying to do. Get fit. I've been to a couple different gyms, LA, Mountainside. What a bunch of jokes! Those places need to learn something from this staff over here about customer service. No flashyness, no cockiness about it, affordable. All the machinery you'd need and the aerobics classes are great! Keep up the good work guys! more

Atmosphere here is more low key than most gyms. They're smaller and less frantic than some of the competition. The staff is friendly, the place is kept clean and there are always good magazines to read when working out. Good value for the money. more

This is a family gym - great place to workout. They recently remodeled the entire place and it is great. I have been there for many years and will continue more

After years of searching for the right gym, I feel the search has finally ended. I tried LA Fitness witch was a total meat market and including the trainers, they were after one thing and that was a date, Bally's ...total joke, same situation. I finally went to Curves and they were completely disorganized and uneducated when it came to fitness at all. I felt I should of been paid for educating them. I finally tried Fitness One, I have now been there for over 2 years and absolutely could not be more happy. I have never met nicer management, staff, and even the owner makes you feel like you are family. They have a different approach that just makes you feel comfortable and really look foward to getting up to go work out. They actually care to help you and educate you to the right approach of fitness and what you should and shouldn't do, which has made a huge improvement in my life and my workout. I would recommend Fitness One to any of my family and friends and have done so many times. more

Great gym, Great locations, Very good equipment, Good customer service, Qualified trainers, Fair pricing, You can't ask for anything more. Pros: Very well equipped. Cons: No pools more

Fitness 1 is the best gym that I have found during my many years of training. I have been a member now for a little over 2 years and they have the best staff and personal trainers in town. Their staff is very helpful and friendly. I feel like I am part of a family when I walk in the doors. The owners are very involved and care very much about their members and staff. If you are looking for a great gym to join I would strongly suggest trying Fitness 1. You won't be disappointed!! more

Fitness one was the worst experience i have ever had in 12 years of working out. their customer service was the worst i have ever had in any place of buisness. the managment makes me wonder if they have ever had a gym or an education at all.. the amazing thing about this review is i have not personally experienced anything other than very bad serice from the gym. but i have personally seen several blatant screwings if you will with prices and know the bruce family personally (the owners) who are a bunch of liers and theifs if u ask me.From the dad on down to the pathetic genreal manager at the newest 303 gym.Why right this some may ask? well its simple im tired of places like this and even though this may not make the gym close (WHICH I HOPE IT DOES) at least it may stop a few people from making th same mistake i did and join. SATY AWAY GUYS AND GIRLS more

grinninjen I am so glad I read your review. I was just about to go set up an account with Fitness One and what I have just read about your experience totaly made me change my mind. These gyms are BAD BAD BAD!!! when they don't let you cancel. The same thing happened to me at LA Fitness when I tried to cancel because I had moved and the location was not working for me. They all make you pay the first and last month's bill at the begining when you sign up, and then at the end they charge you for 2 extra months after you cancel!! What a RIDICULOUS thing!!! My husband and I have been thinking about doing a home gym b/c we have plenty of room and that way I won't have to deal with LAME CUSTOMER SERVICE from any FITNESS ONE or LA FITNESS. They are all nice as long as you stay with them, and they promise you that when you want to cancel it will be very easy but they really make it a living hell. The best experience that I have had with a gym was Bally's Total Fitness, because I signed a two year contract with 30 days guarantee. I never had any problems because I went for the whole 2 years after which I had no obligation to pay anymore, and they always sent discounts for monthly memberships. This wont work if you know you'll stop going within 2 yrs. Good luck to everyone with fining a good loyal Fitness place. more

After a few months, I wanted to cancel because the location wasn't working out well for me any longer. After a workout, I went to the desk to ask if I could cancel my membership. The person behind the counter said there was no manager and they couldn't do it. I then called the next day during business hours so a manager would be there and the manager said I had to physically be there (and be there when a manager was there) to cancel. They refused to accommodate my request over the phone and would not do it through a fax. It was too hard for me to get there during office hours so I called corporate and they wouldn't do it over the phone either. I didn't matter if I told them my entire social security number and address, a cancellation request needed to be done in person, with a manager at a store. The corporate office said then I could do it with a letter through US mail so I then sent a letter. I knew I was going to be billed at least one more time, but sure enough I was billed again and AGAIN and then charged a yearly maintenance fee. I called the Gym and they would not give me the corporate number. The manager called corporate and he told me corporate had no record of my request. So I was back to square one with a refusal to credit my account. I would not recommend this gym if you think you may ever need to cancel. If money wasn't tight for me, I'd almost find this experience amusing. I have heard some gyms are like this, so let me tell you based on my experience, Fitness One is one of these gyms that follows the strategy of making it very difficult to cancel. more

Fitness One is one of the best gyms in the valley. Great staff. Friendly, knowledgable. A great place to workout if you're really into fitness and bodybuilding. And a great environment. Plenty of inspiration working out right next to you. Pros: Staff, free weights, great value Cons: lockers, smallish club, no jacuzzi more

Fitness One has several locations ... at every location you can find the staff very knowledgable, friendly and courteous. As a family owned business, you can find the owners giving that extra personlized touch along w/ the staff as they greet you by name when you walk in. Although the some of their older facilites may not have the newest equipment on the market, their newest location in Peoria does ... fabulous facility! For the price, you can't beat it ... the membership is good at all of the facilities and is a great place to workout! more