This was my first experience with Mercedes service and I am extraordinarily happy with the outcome. Al went above and beyond taking the time to explain and help me through the confusion of the issues with my vehicle and it is my understanding the tech went above and beyond also spending time to make sure my vehicle was in great working order. I have never been more excited about my car and although I live in Strongsville, Al and his tech have insured I will return to Bedford for all my Mercedes needs.?
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