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Mercedes Benz of Bedford

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18122 Rockside Road
Cleveland, OH 44126

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(888) 204-0408
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Car Dealers

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Automotive

Reviews
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Best

Thank you for everything. Working with Greg was a wonderful experience.

Worst

All reviews seem positive

Excellent 5/17/2011

Jeff M. did/and always does an excellent job. more
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Knowledgeable, friendly and prompt 5/12/2011

Al has been a pleasure to work with on all occassions. He is knowledgeable, friendly and prompt. I will continue to work with him going forward. more
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Done with class 5/10/2011

The entire team did an excellent job - customer came first and done with class. more
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Very friendly staff 5/6/2011

very friendly staff all treat me with respect thank you more
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Truly exceptional 5/3/2011

Jeff Miller is truly exceptional more
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Bedford made the entire car buying experience very easy to complete 4/29/2011

Chuck keeps us coming back and Jeff in service is our go to guy for all vehicle service needs. Bedford made the entire car buying experience very easy to complete. more
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The dealership made sure I was taken cared of 4/26/2011

I originally was planning on waiting for service. At the last minute I had a meeting to attend. The dealership made sure I received a loaner so i could make my appointment Jerry Miller was awesome! more
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Pleasurable service experience! 4/20/2011

None other than to compliment outstanding service and complete experience, this Mercedes dealership is bit further than the one I usually service my Mercedes. Honestly well worth the extra 20 min drive. Jeff Miller is an asset to Mercedes service and definitely will be the only service advisor I will talk to id in any way practical. I thank him and Mercedes Benz of Bedford for a pleasurable service experience! more
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You guys are the best 4/18/2011

I love my new e350 4matic. It is the best! You guys are the best. more
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Jeff is one of the best 4/12/2011

Jeff is one of the best service advisors that I have ever dealt with. more
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Keith was very kind and understanding 4/8/2011

I received outstanding customer service from your Sales and Leasing Consultant Keith Langford. Keith was very kind and understanding when i went into my lengthy explanation of why I wanted to return the car and leave Mercedes totally. He then gave me the information and proceeded to explain the benefits of staying with your organization. After all was said and done he had restored my faith in Mercedes-Benz and I signed a lease for another four years without any buyers remorse. Hr's a valuable employee that you should be very proud of. more
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Entire staff made the purchase of my car so easy! 4/5/2011

The entire staff and management team of Mercedes of Bedford made the purchase of my car so easy. more
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Unbelievable customer service 3/30/2011

Best experience that I have had purchasing a car and a top notch process for certified pre-owned. I was pleased with my experience from sales to management to service. I was able to secure a 2006 CLS55 AMG at an amazing price and feel that it is in the condition of a 2010 after going through the certification process. The customer service is unbelievable at this dealership. They are all about QUALITY and SERVICE from top down. more
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Very pleased with the professionalism 3/23/2011

We were very pleased with the professionalism of our salesman, the general manager and the f & i manager. All a class act! more
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Mercedes Benz of Bedfor has very outstanding service 3/21/2011

Outstanding service and help in accommodating my schedule. Roadside assistance was also very helpful. more
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The staff at Mercedes Benz of Bedford is incredible 3/17/2011

Again Mercedes of Bedford Always exceeds my expectations. The Staff is incredible. more
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Will never go anywhere else besides Mercedes Benz of Bedford 3/16/2011

This dealership was fantastic. I will never go anywhere else again. more
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Jeff is responsive and follows through 3/9/2011

Jeff at your Bedford dealership is wonderful. He makes himself available, is responsive and has great follow through. He is a pleasure to work with. more
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Highest ranked dealership 3/3/2011

This dealership is of the highest rank, and Jeff is very special. more
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Very satisfied with the customer service 2/16/2011

I am very satisfied with the customer service I received at your dealership. Ross has been very courteous and helpful when dealing with me on several occasions and has taken the time to explain things to me. On this past service, Christa was very nice and got me through things very quickly. more
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