Mel & Jay Management, LLC

I have experienced their lies and mismanagement for far too long. I've always given them the benefit of the doubt with missing reports, no invoices, late checks, and so on until I got a warning from the county because they let the grass grow to three feet even though they were charging me for mowing it... Then, I got in touch with several people whose property was also managed by Mel an ld Jay and they all had similar stories those guys are thieves and piers... Stay away!! RESPONSE FROM Mel & Jay Management LLC: Revenues: Rents $33,250.00 Advances $2,219.00 Security Deposits $2,990.00 Total Revenues $38,459.00 Grounds $158.50 Dump $25.00 Initial Fee $150.00 Legal $625.00 Materials $82.53 Management Fee $3,325.00 Repairs - Labor $2,102.50 Security Deposit $1,495.00 Tenant Acquisition $2,990.00 Total Expenses $10,953.53 Due Owner $27,505.47 Disbursed $26,872.97 Balance Owed $632.50 There are receipts for every materials expense, there are time cards for every labor cost and there are cancelled checks for every disbursement. AA has a lawn that's more then 3/8 acre. We would normally charge $60 - $80 per mowing for this yard. We charged a total of $158.50. We did forget to put this house on the mowing list this Spring because we had tenants mow before. AA had us remove his tenants in February and getting the property on the mowing list was accidentally skipped. Our fault, but we did not charge him for mowing either. We mowed eight times on other properties this spring through July. Had we done regular mowing at AA's property the cost to him would have been between $480 and $640 depending on the hours. We mowed once after AA complained about our skipping his yard, and yes the grass had gotten 2-3 feet high. Our mistake but hardly raising to the level of stealing. Over 2 years and 10 months we disbursed $26,872.97 to AA and AA was supplied and currently has a report for each month. In addition he is welcome to get any reports he wants at any time within 10 minutes or so simply by asking. He also has or knows he can get any invoice for materials he wants. The argument here is over whether or not we mowed his 3' high lawn on 6/21 and 6/24 of this year. We did and he says we didn't despite being in possession of rental company invoices for the brush hog we used for the grass. We are sorry for Mr AA's angst, but it is of his own making not ours, and calling us thieves and liars is just not called for. Regards, Mel & Jay more

We were truly exasperated with owning properties in Syracuse after having been literally robbed by our last property manager. But Mel & Jay redeemed our faith in property managers and in the city of Syracuse. We HIGHLY recommend them! more

I was recommended to this management company by a friend. After moving to Mel and Jay I feel I have a company that is finally doing what I feel it should be doing. They look after the property for me and inform me of problems that may arise and about getting repair work done. They have taken great care of my property because the previous manager left it in a horrible state. They are a great company and I would recommend them to anyone. more

I wouldn't recommend anyone else in the Syracuse area! more

Whenever I have any concerns they are quick to respond and solve the problem. more

Of all the management companies I've dealt with in Syracuse, Mel & Jay has my highest recommendation of any of them. more

The last management company I hired had poor relations with my tenants, and it was difficult to keep them for very long. Mel and Jay established good relations with the remaining tenants and filled up the vacancies quickly. Now everyone is happy, including me! more

Mel and Jay took over nine properties for me and there were a lot of tough decisions and repairs to be made. They kept me up to date throughout the whole process, and they were always straightforward with what needed to be done. They gave me the true facts to make my decisions. Once I made them, Mel and Jay delivered. more

Mel & Jay's service and management skills are exceptional. I have been very happy with their service and I highly recommend them! more

Mel & Jay have been doing an outstanding job managing my rental property. Their screening system has gotten me some great tenants and I've heard great feedback about their management from those tenants. If you need good property management in the Syracuse area, Mel and Jay are the people to call. more

I'm glad I hired Mel & Jay to manage my property! From the start, they clearly knew exactly what they were doing. I know I'm in good hands. more

I am a Canadian who is investing in some property in Syracuse through Mel & Jay Management. There are differences in the housing systems in the US and Canada and they have made it very easy for me. They are very friendly and have solved my problems, including taxes, tenant issues, repairs, etc. I had a negative cash flow before I started working with Mel and Jay, now my cash flow is positive thanks to them. I highly recommend them!! more

This was the company that was most responsive when I was looking for a property manager so that is why I decided to go with them. They are still just as responsive and helpful, I made a great decision. more

I found Mel@Jay vie another user of my previous property manager who was a Ripoff merchant, I wont name the company but after moving to mel@Jay I feel I now have a management company that is doing what its meant to do looking after the Property informing me of any issues relating to tenants getting repair work done. And there was alot of work needing doing as my previous manager left in in a terrible mess. they are a good company and I would recommened to anyone. more

I'm a Canadian who is investing in Syracuse via this Mel & Jay Management company. There are many difference of housing system in between even both of US and Canada. They are very friendly to solved my property problems, tenants, repair, tax and more. They are real professional people but very friendly as well. I had got negative cash flow when I purchased this home in Syracuse. But I got positive flow when I started with them. Highly recommended! more

I met Jay and his wife. As an absentee homeowner, I felt the need to personally meet with them. They seemed like honest, trust-worthy people. That made a difference to me. more

Addresses my concerns promptly and follows through to resolution. more

Mel & Jay Management has provided excellent service as our Property Managers. The property is maintained appropriately and payments made promptly. They communicate well with us and the tenants. more

Our negative impression of real estate management companies have been drastically changed for the better since we came across this company. Their yes is yes and no is no. We have never been kept in suspense about what they can or cannot do. Quite impressive. more

Mel & Jay Management is the third management company we have used in the Syracuse area and the only one we would recommend. more