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McGrath Lexus of Westmont

id: 27269477
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500 E Ogden Ave
Westmont, IL 60559

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(331) 299-4631
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Lexus Dealer

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Reviews
( 273 )
( 2 )
( 0 )
( 0 )
( 0 )

Best

My experience at this dealership not only changed me to a life-long Lexus customer, but transformed how I will forever feel about buying a car and customer service. This dealershi...

Worst

All reviews seem positive

Great job detailing 12/17/2010

I got my car detailed and it looked great. more

Thank you 12/15/2010

Service was completed satisfactorily, and I truly appreciate the use of the free loaner vehicle. more

Excellent Service 12/13/2010

Excellent service. Very friendly. Nice to do business with. A refreshing experience. more

Great customer service 12/10/2010

On Saturday October 30th we purchased our first Lexus RX350. We had the priviledge of having Mel Owens as our Lexus sales associate. He was the best car sales person we have ever dealt with when purchasing a new vehicle; this is the first time I didn't feel like I was being challenged by the sales person. He was not only commited to making sure we were 100% satisfied with our Lexus, but he also made sure that the whole process went smoothly. Michael Connery in Financing and Robert Cowden, New Car Delivery were also very helpful and got us through the paperwork without delay. Lexus of Westmont provided us with great customer service and made sure we were taken care of. more

Mel was very good to work with 12/8/2010

Living in Bloomington, IL is a little bit of a push to do any more business with you than we have to For used car selection its great, but for new cars and service we'll probably stay closer to home more

As always, service at McGrath was excellent! 12/6/2010

As always, service at McGrath was excellent! more

Great 12/3/2010

Great - my car was exceptionally clean - thanks more

Always excellent 12/1/2010

Always excellent and employess are friendly and helpful more

Top-rate service! 11/29/2010

As usual, top-rate service! more

Great Service 11/24/2010

I have never had such great service at a auto dealer. more

Customer friendly 11/23/2010

Customer friendly. Everyone has a smile on their face. Happy to go for service everytime. Will recommoned to friends and family. more

I love the professionalism 11/22/2010

I love the professionalism and the courtesy extended to all customers. The prompt service is also a plus. more

Exceptional Service 11/15/2010

Exceptional service. Friendly associates. more

Exceptional service 11/11/2010

Exceptional service. Friendly associates. more

I appreciate their constant smiling :) 11/9/2010

The service is always prompt and the people there are always nice and accomodating. I appreciate that. It's also good that I never see anyone frowning. The smiles are always inviting and that that makes me feel comfortable there. more

Mr. Mel Owens was first class 11/8/2010

Saturday October 30th, 2010 we purchased a certified, pre-owned 450h Lexus from McGrath of Westmont. This deal would not have been possible without the help, patience and expertise of our sales agent, Mr. Mel Owens. We had previously purchased a 1997 ES 300 from this dealership in 2000. That car remains in excellent shape and my wife was reluctant to take on a new car note. But, we had been searching on the internet for well over a year for an SUV that would be heartier for these Chicago winters. Mr. Mel Owens was first class. He wasn't solely interested in consummating this deal, but desired to make us "customers for life". He was not pushy or aggressive. He answered questions honestly and returned our "panicky" voice mails promptly. Though he was obviously busy, he made us feel as if we were the only deal that mattered. My wife is frugal and a "tough sell"; I am convinced we would still be car shopping if destiny had not guided us to Mr. Owens. His demeanor and ethical conduct is a reflection of the McGrath dealership and Lexus "family". Though our Lexus was 14 years old, we were still able to take advantage of every amenity the McGrath dealerships had to offer (i.e., free loaners, car washes, massages, shoe shines, plasma tv's, conference rooms, Wi Fi, Starbucks coffee, etc.) For now, my wife has forbidden me from driving her "new" car. She's like a time traveler who is thoroughly enjoying 14 years of innovative, automobile technology. I'm pleased that we got a stylish hybrid that sips gas, has some "giddyup" when accelerating and looks great! more

Good service 11/4/2010

Good service like usual. more

good 11/2/2010

good. not difficult to purchase. everyone was helpful more

Very pleasant 11/1/2010

Very pleasant. The service advisor was very friendly and provided prompt service. Thanks!!! more

Always professional 10/28/2010

McGrath's Service Department was professional, courtesy and attentive to my concerns, as always. more
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Owner Message
  • Welcome to McGrath Lexus of Westmont! Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Westmont, Oak Park, Hinsdale, Clarendon Hills, Downers Grove, Lombard, Western Springs, Elmhurst, Villa Park and Oak Brook find the Lexus of their dreams!

Editorial
  • This Lexus dealer has a substantial inventory of new and pre-owned models and a sizeable selection of parts.

  • 8/10/2005 Provided by Citysearch
Additional information
  • Hours: monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-18:00, saturday: 09:00-18:00
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