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McGrath Lexus of Westmont

5.0
275 reviews
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id: 27269477
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500 E Ogden Ave
Westmont, IL 60559

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(331) 299-4631
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Reviews
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Best

My experience at this dealership not only changed me to a life-long Lexus customer, but transformed how I will forever feel about buying a car and customer service. This dealershi...

Worst

All reviews seem positive

Editorial review from Citysearch 5/21/2013

i always am taken care of very professionally. more
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Editorial review from Citysearch 5/14/2013

This is the second Lexus I have purchased from McGrath.....and for the past 10 years have been extremely satisfied with everything from the service to the financing. Greg Luzinski in sales made sure that I was totally pleased with my vehicle and did everything in his power to make the experience first rate! Jimmy Tran found the best deal for my financing (beating all of the bank rates in the area!). Dean Bustami in service has always been ready to help me out w/ servicing my vehicle and has become a friend. From my point of view....you can't beat this dealership! I always recommend friends and will continue to do so. :) From a loyal customer more
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Editorial review from Citysearch 5/3/2013

I have never in my car-buying experience met a salesman as considerate and friendly as Fred Cramer. He was very patient and understanding, and he made me feel extremely comfortable. He is very knowledgeable about the products and answered all my questions, even the questions I didn't know to ask. The facility was very nice. I'm looking forward to dealing with him when I purchase my next car. more
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Editorial review from Citysearch 4/25/2013

Excellent Sales and Service Support! more
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Editorial review from Citysearch 4/4/2013

My McGrath Lexus ""experience"" has never been a disapointment. They are always available, friendly, informative and they never waste my time. Each and every McGrath Employee I have encountered deserves a gold star for performance excellence more
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Editorial review from Citysearch 3/28/2013

big J was great to work with very helpful and knew everthing about all the car we looked at or test drove!!!! thanks again for your help more
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Editorial review from Citysearch 3/22/2013

Exceptional service is synonymous to Lexus dealers. We live in Michigan and travel often. We can always count on our Lexus dealers to deliver exceptional customer service. Excellent service is the staple for Lexus dealerships all across the country. Thanks for always going ""above and beyond!"" more
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Editorial review from Citysearch 3/14/2013

All the personnel are always very friendly, and professional. The service is very good and satisfactory. They explained what needs to be done on the car before they start. They also inspect the car for other problems and make recommendations on further repaires or what to look out for along with the expected repaire price. more
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Editorial review from Citysearch 3/7/2013

I just leased my second new Lexus from McGrath Lexus and am so delighted. Of course I love the 2013 ES350 (as I did the 2010 ES) but have been especially impressed with the assistance from the staff. From the salespeople to the managers to all the technicians. They are great! On both purchase occasions I have been on a very tight time schedule and have been extremely pleased with the high priority treatment given to me. They even managed to fit in the basic how-tos of the car details and operation. I would highly recommend this dealership -- both for their product and their staff. more
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Editorial review from Citysearch 3/1/2013

I shopped all the Western suburbs for Lexus dealers before purchasing, and I chose McGrath of Westmont because of their professionalism, attention to detail, and a good deal didn't hurt things either. Customer service is very important to me (which is why i'm an Ex-BMW owner), and one of the other dealerships I visited made me feel like I was doing them a favor or in their way. Subsequently I now own a Lexus from McGrath. I recommend them highly! more
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Editorial review from Citysearch 2/19/2013

Our Experience was excellent at McGrath! Sevan Sayadian is the perfect salesman. Very patient and understanding of our needs! He directed us to the perfect car for our price range. I would highly recommend him and McGrath to anyone for their car purchasing needs! more
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Editorial review from Citysearch 1/18/2013

McGrath Lexus has a state of the art dealership and service area. The staff is very professional and courteous. My salesman was incredibly knowledgeable about the product. The service department is open on Saturdays, making it convenient to have work performed there. I also take advantage of the free car washes. more
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Editorial review from Citysearch 1/8/2013

The service is always prompt and the people there are always nice and accomodating. I appreciate that. It's also good that I never see anyone frowning. The smiles are always inviting and that that makes me feel comfortable there. more
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Editorial review from Citysearch 12/7/2012

Wonderful, service oriented dealership. The entire staff is extremely friendly and bent on quality customer service. The dealership itself is very comfortable with free internet/computer access, free coffee, shoe shine service as well as a nice cafe in the waiting area. more
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Our experience with Joe Scala has been outstanding 8/8/2011

My wife and I are repeat customers Lexus of Westmont and Joe Scala. Last month, Joe Scala helped us pick out a pre-owned Lexus more
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I always stop in to see Ralph 8/4/2011

Ralph was super on the sale as well as on follow-up. He explained all the features of the car and regularly checks back with me to make sure that if I have any questions or issues, they have been satisfactorily resolved and to offer his assistance. more
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Sealership is large and friendly 8/2/2011

I buy a lot of cars for a large extended family and I can honestly say that my experience with McGrath Lexus has been consistently outstanding. more
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Everyone was hospitable and professional 7/29/2011

I dread buying a vehicle. To me, it is a big hassle and it is not very pleasant. With that said, I very much enjoyed the entire process at McGrath in Westmont. Great selection, great financing and they made me feel like my buisness was apprecated. Everyone was hospitable and professional. When I need to buy another vehicle, you can be certain I'll buy from them again! more
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Very knowledgable 7/26/2011

It was truly a pleasure to work with Rita Barkstrom. She was very knowledgable and professional and at the same time really approachable. We appreciated the follow up calls after we purchased our car and the service throughout our ownership was wonderful. more
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McGrath Lexus employees actually care about their customers 7/25/2011

The initial experience has been very pleasant, and I am looking forward to availing myself of the McGrath Lexus personal perks as well as their car expertise. I did not feel pressured during the purchase process and had a myriad of questions thoughtfully answered. McGrath Lexus employees actually listen to and care about their customers. more
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Owner Message

  • Welcome to McGrath Lexus of Westmont! Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Westmont, Oak Park, Hinsdale, Clarendon Hills, Downers Grove, Lombard, Western Springs, Elmhurst, Villa Park and Oak Brook find the Lexus of their dreams!

Editorial

  • This Lexus dealer has a substantial inventory of new and pre-owned models and a sizeable selection of parts.

  • 8/10/2005 Provided by Citysearch
Additional information
  • Hours: monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-18:00, saturday: 09:00-18:00
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